Reason one: Global scale. Market leader with 2.5 million unique customers representing 40 million users in 90 countries, and significant market performance every global region. Unlike our competitors, Siemens Enterprise Communications maintains a direct presence globally, as well as global and regional channel partnerships. Backed by over 5,000 service experts possessing over 2,000 multi-vendor accreditations. Your partner with global scale – wherever you are, we are.
Reason two: Continuous innovation. Defining the electronic communications experience for over 150 years, with industry-shaping breakthroughs, including: First pointer telegraph. First transatlantic communications cable. First computerized PBX. First Unified Communications application. Most recently: First fully-realized cloud offering for enterprise UC and cloud-based wireless. First integrations of social media with both UC and network infrastructure. 5400+ issued and pending patents. Why is this track record important? You need a trusted partner who has, and continues to, define the state of the art.
Reason three: Business insight. Siemens understands your business’ communications needs demonstrated by our deep industry experience. This expertise has resulted in class-leading best practices and blueprints. We know how to deliver for you. Proof: In healthcare, over 15000 solutions deployments globally. In finance, over 30000 deployments, including 8 of the top ten banks worldwide. In education, education, over 10000 deployments, from universities to public school systems. In the government and military sector, over 14000 deployments, include 5 of the G8 countries. In manufacturing, over 50000 deployments, including 7 of the top 10 auto manufacturers. In fact, over 75% of the Fortune 500 are our customers. We understand your business – you can trust us.
Reason four: Open approach SEN is unique in its open “from the ground, up” approach to communications. Through Building on / designing around open standards such as SIP, SOA, and others and, Centralizing communications and collaboration applications in the data center or the cloud Enables Open multi-vendor integrations with: Network infrastructure Social collaboration apps (Twitter, Facebook, Linkedin, etc.) Business apps (MS Outlook, IBM Sametime, SAP, etc.) Communications apps (voice, video and web conferencing, mobility, contact centers, etc.) and Flexible deployment and consumption options: Premise-based SEN or multi-vendor Self-managed or SEN Managed Services Cloud-based Private or public Hybrid Which ultimately yields Consistent user experience, regardless of device or operating system. Significantly lower TCO. Designed with your needs in mind, not ours.
Reason five: Technology leader Not only a track record of innovation, but deep credentials of industry recognition, including 1 st place for OpenScape Voice in Enterprise Connect 2011’s juried RFP competition for IP telephony. 1 st place in Nemertes Research’s Pilothouse awards for both: OpenScape UC Suite OpenScape Contact Center Based only on over 2,000 customer surveys “ Blau Engel ” Award for OpenStage devices, the first IP device awarded this coved eco-friendly designation Best in Show for OpenScape Cloud Solutions at ITExpo Leader’s Quadrant from Gartner for UC, and Corporate Telephony (VoIP) One of only three vendors to achieve “positive” in Gartner’s MarketScope for UC for SMB. With this type of acclamation, you can be confident in partnering with Siemens Enterprise Communications
Reason six: Flexible deployment. What works best for you? Siemens Enterprise Communications solution deployment and consumption options adapt to your needs: Premises-based Mature, proven voice and UC solutions Running on industry-standard servers or proprietary hardware Large Enterprise voice and UC (eg HiPath 4000) Small-Medium Business all-in-one UC (eg OpenScape Office) Private Cloud (LE) (OpenScape UC Server / UC Suite) Single-architecture cloud UCC software solutions Customer data center deployments Hosted data center deployments Public Cloud (SMB) (OpenScape Cloud Solutions) UC as a Service (UCaaS), scalable pay-as-you-go solution OpenScape Cloud Contact Center (InContact) OpenScape WebCollaboration Hybrids of any and all of Premises, Private Cloud, and Public Cloud Self-managed, or SEN-managed through OpenScale Managed Services Grow how you need – in or out – when you need
Reason seven: Easiest path. Move to UC as best suits you, either by Optimizing your network to make the most of it without significant operational or technological upgrades, such as by Introducing OpenScale Managed Services Trunk consolidation and SIP Trunking with OpenScape Xchange Enhancing your existing solution by adding new productivity enhancing / cost savings capabilities such as Voice, video, web-conferencing Unified Messaging Transforming your communications and your operations by Pushing your UC solution into a private or public cloud Introducing a social-collaboration-enabled contact center You can do this by overlaying your existing investment in network infrastructure and business processes. Transforming communications at your pace, your budget.
Reason eight: Secure and reliable. Reliability and security to meet the highest expectations In cloud solutions Through OpenScale Professional Services and Managed Services In LE and SMB UC solutions Integrated wired and wireless network management and security End-to-end security, fully resilient, every time
Reason nine: Service excellence. Siemens Enterprise Communications offers the industry’s most comprehensive service offering among direct competitors, including: Lifecycle Services Managed Services Professional Services, and Hosted Services Our services offerings are governed by the most highly-regarding industry standards-bodies, including ISO and ITIL, and Are truly global, covering every major global region, unlike some competitors Gartner –verified
Reason ten: Demonstrable ROI Features are great, but business choices require verifiable bottom-line rationale From a host of studies providing verification, SEN offers three: EnterpriseConnect 2011 UC RFP competition Based on three distinct criteria – Solution architecture, Features and capabilities, and Total Cost of Ownership (TCO) SEN ranked 1 st among all nine competitors with a high score of 92 The only solution provider to crack the top 90% bracket Mainstay Partner’s audited review of SEN’s own global UC implementation (Go through the points) Nemertes Research’s Pilothouse Award for both UC and contact centers (Go through the points) Proof, not promises.