Charting collective knowledge:
Supporting self-regulated learning
in the workplace
Anoush Margaryan
Lecturer in Learning Technology
Shell Research Fellow
Caledonian Academy, Glasgow Caledonian University
Collaborators:
Prof. Allison Littlejohn and Dr Colin Milligan
Glasgow Caledonian University, UK
http://www.slideshare.net/anoush
The slides are licensed under Creative Commons Attribution-Non-Commercial-Share Alike 3.0 Unported Licence

“Now, we own the means of production--it's in our heads. It's
what we know and can do. Do we really want to turn that
over to the organization to decide? Or do we want to be the
people who say `I'm going to take charge of my own learning.
I'm going to be curious and pay attention to what's changing
and where things are going and I'm going to pro-actively
prepare myself for those things, regardless of whether or not
the organization tells me I need to learn this.` We shouldn't
be waiting to receive permission or be empowered. We
should be seizing that power and doing everything with it
that we can“
Michelle Martin, The Bamboo Project

Emergent work practices: Bricolage, patchworking
Emergent environments: Distributed, dynamically-
changing, technologically-mediated, complex or
chaotic
Emergent capabilities: self-regulation, self-
organisation, operating in ill-defined domains &
across geographic boundaries, networking, peering,
sharing
Emergent technologies: social, adaptive, intuitive

What behaviours/capabilities do individuals require to operate in
an open/ networked society ?
How can collective knowledge be used by individuals and to
support learning?
How can individuals make sense of distributed, collective
knowledge to support new learning and work patterns?
What sorts of adaptive technology tools can support the use of
collective knowledge?

Collective knowledge – the
aggregation of information,
knowledge and artefacts COLLECTIVE
residing in people, KNOWLEDGE
communities, networks,
practices that is accessible
through the web.

Scanning - what am I looking CONSUMPTION
for?
Filtering/Evaluating – what is
relevant? COLLECTIVE
KNOWLEDGE
Asking right questions –
know who and know where

CONSUMPTION
COLLECTIVE
KNOWLEDGE
CONNECTION

CONSUMPTION
COLLECTIVE
KNOWLEDGE
CONTRIBUTION CONNECTION

CONSUMPTION
collective
COLLECTIVE
KNOWLEDGE
intelligence
CONTRIBUTION CONNECTION

CONSUMPTION
CHARTING
CONTRIBUTION CONNECTION

Th
eir
G Consume
O Contribute
A Connect
L
S
The
individual
charting
The Collective

You Your
goal

You Your
goal
Formal Dynamic Knowledge, The collective
Learning e.g. wikis
Smart Your Shared resources Recommended
Information Knowledge (e.g. delicious) Resources

Colleagues with
similar skills
Peers with
Team
similar goals
Manager External
You
contacts
You Your
goal
Formal Dynamic Knowledge, The collective
Learning e.g. wikis
Smart Your Shared resources Recommended
Information Knowledge (e.g. delicious) Resources

Colleagues with
similar skills
Peers with
Team
similar goals
Manager External
You
contacts
You CONSUME Your
goal
Formal Dynamic Knowledge, The collective
Learning e.g. wikis
Smart Your Shared resources Recommended
Information Knowledge (e.g. delicious) Resources

Colleagues with
similar skills
Peers with
Team
similar goals
CONNECT
Manager External
You
contacts
You CONSUME Your
goal
Formal Dynamic Knowledge, The collective
Learning e.g. wikis
Smart Your Shared resources Recommended
Information Knowledge (e.g. delicious) Resources

Colleagues with
similar skills
Peers with
Team
similar goals
CONNECT
Manager External
You
contacts
You CONSUME Your
goal
CONTRIBUTE
Formal Dynamic Knowledge, The collective
Learning e.g. wikis
Smart Your Shared resources Recommended
Information Knowledge (e.g. delicious) Resources

Colleagues with
similar skills
Peers with
Team
similar goals
CONNECT
Manager External
You
contacts
You and Your CONSUME Your
Peers goals
CONTRIBUTE
Formal Dynamic Knowledge, The collective
Learning e.g. wikis
Smart Your Shared resources Recommended
Information Knowledge (e.g. delicious) Resources

MY GOALS
How do we support the
achievement of goals?
ME

MY GOALS
The Ideal?
Everything you do
contributes towards
achieving your goals.
Actually, this is too
simplistic
ME

MY GOALS
The Ideal (2)
Not every activity
contributes towards
achieving your goals and
you will periodically assess
and refine your effort.
ME

MY GOALS MY GOALS
The Reality
Goals may actually evolve
over time.
ME

MY GOALS
Charting
Helps you relate where you
are to where you started
and where you want to be.
ME

MY GOALS
Charting (2)
Helps you relate where you
are to where you started
and where you want to be
… over and over …
providing the opportunity to
dynamically interact with
your goals and personal
development.
ME

Charting mock ups – *very* early conceptualisations

Charting mock ups – *very* early conceptualisations

Future work
Charting scenarios (in collaboration
with Shell and TUG)
Prototype charting tool