Charting collective knowledge: Supporting learning in the workplace

Charting collective knowledge: Supporting self-regulated learning in the workplace Anoush Margaryan Lecturer in Learning Technology Shell Research Fellow Caledonian Academy, Glasgow Caledonian University Collaborators: Prof. Allison Littlejohn and Dr Colin Milligan Glasgow Caledonian University, UK http://www.slideshare.net/anoush The slides are licensed under Creative Commons Attribution-Non-Commercial-Share Alike 3.0 Unported Licence

“Now, we own the means of production--it's in our heads. It's what we know and can do. Do we really want to turn that over to the organization to decide? Or do we want to be the people who say `I'm going to take charge of my own learning. I'm going to be curious and pay attention to what's changing and where things are going and I'm going to pro-actively prepare myself for those things, regardless of whether or not the organization tells me I need to learn this.` We shouldn't be waiting to receive permission or be empowered. We should be seizing that power and doing everything with it that we can“ Michelle Martin, The Bamboo Project

Emergent work practices: Bricolage, patchworking Emergent environments: Distributed, dynamically- changing, technologically-mediated, complex or chaotic Emergent capabilities: self-regulation, self- organisation, operating in ill-defined domains & across geographic boundaries, networking, peering, sharing Emergent technologies: social, adaptive, intuitive

What behaviours/capabilities do individuals require to operate in an open/ networked society ? How can collective knowledge be used by individuals and to support learning? How can individuals make sense of distributed, collective knowledge to support new learning and work patterns? What sorts of adaptive technology tools can support the use of collective knowledge?

Collective knowledge – the aggregation of information, knowledge and artefacts COLLECTIVE residing in people, KNOWLEDGE communities, networks, practices that is accessible through the web.

Scanning - what am I looking CONSUMPTION for? Filtering/Evaluating – what is relevant? COLLECTIVE KNOWLEDGE Asking right questions – know who and know where

CONSUMPTION COLLECTIVE KNOWLEDGE CONNECTION

CONSUMPTION COLLECTIVE KNOWLEDGE CONTRIBUTION CONNECTION

CONSUMPTION collective COLLECTIVE KNOWLEDGE intelligence CONTRIBUTION CONNECTION

CONSUMPTION CHARTING CONTRIBUTION CONNECTION

Th eir G Consume O Contribute A Connect L S The individual charting The Collective

You Your goal

You Your goal Formal Dynamic Knowledge, The collective Learning e.g. wikis Smart Your Shared resources Recommended Information Knowledge (e.g. delicious) Resources

Colleagues with similar skills Peers with Team similar goals Manager External You contacts You Your goal Formal Dynamic Knowledge, The collective Learning e.g. wikis Smart Your Shared resources Recommended Information Knowledge (e.g. delicious) Resources

Colleagues with similar skills Peers with Team similar goals Manager External You contacts You CONSUME Your goal Formal Dynamic Knowledge, The collective Learning e.g. wikis Smart Your Shared resources Recommended Information Knowledge (e.g. delicious) Resources

Colleagues with similar skills Peers with Team similar goals CONNECT Manager External You contacts You CONSUME Your goal Formal Dynamic Knowledge, The collective Learning e.g. wikis Smart Your Shared resources Recommended Information Knowledge (e.g. delicious) Resources

Colleagues with similar skills Peers with Team similar goals CONNECT Manager External You contacts You CONSUME Your goal CONTRIBUTE Formal Dynamic Knowledge, The collective Learning e.g. wikis Smart Your Shared resources Recommended Information Knowledge (e.g. delicious) Resources

Colleagues with similar skills Peers with Team similar goals CONNECT Manager External You contacts You and Your CONSUME Your Peers goals CONTRIBUTE Formal Dynamic Knowledge, The collective Learning e.g. wikis Smart Your Shared resources Recommended Information Knowledge (e.g. delicious) Resources

MY GOALS How do we support the achievement of goals? ME

MY GOALS The Ideal? Everything you do contributes towards achieving your goals. Actually, this is too simplistic ME

MY GOALS The Ideal (2) Not every activity contributes towards achieving your goals and you will periodically assess and refine your effort. ME

MY GOALS MY GOALS The Reality Goals may actually evolve over time. ME

MY GOALS Charting Helps you relate where you are to where you started and where you want to be. ME

MY GOALS Charting (2) Helps you relate where you are to where you started and where you want to be … over and over … providing the opportunity to dynamically interact with your goals and personal development. ME

Charting mock ups – *very* early conceptualisations

Future work Charting scenarios (in collaboration with Shell and TUG) Prototype charting tool

Charting collective knowledge: Supporting learning in the workplace

by anoush margaryan

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