Inforev | IVRs

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Overview of Inforev's IVRs Platform | Enabling plethora of Telecom VAS Services.

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  • Inforev | IVRs

    1. 1. … Enabling Telecom Applications Inforev Confidential - Rights Reserved
    2. 2. AGENDA Describe the Need Telecom Operator’s Needs Telecom Landscape, Need for Applications, The GAP Characterizing Applications POWERCONNECT The Framework (SCE), and, Applications With PowerConnect Inforev Confidential - Rights Reserved
    3. 3. AGENDA Describe the Need Telecom Operator’s Needs Telecom Landscape, Need for Applications, The GAP Characterizing Applications POWERCONNECT The Framework (SCE), and, Applications With PowerConnect
    4. 4. Customer Care Revenue Apps These Market Trends Put Pressure on Carrier Revenues <ul><li>Continuous Challenge To Provide </li></ul><ul><li>Better Customer Service at Lower Costs </li></ul><ul><li>More Effective Business Communication </li></ul>ARPU Is Flattening Customer Retention Is A Worry The Big Question: What Will Drive Revenue Growth For The Next Few Years? PowerConnect Enables VAS Application Developers’ To Offer A Plethora Of Value Added Services, Rapidly PowerConnect Provides Application Developers’ With Automation & Call Center Technologies To Serve This Market OPPORTUNITY
    5. 5. <ul><li>Inforev Is A Leading Provider Of </li></ul><ul><li>Middleware Framework (SCE) for Telecom Applications </li></ul><ul><ul><li>PowerConnect provides A Holistic Environment </li></ul></ul><ul><ul><li>With All The Tools To Aid </li></ul></ul><ul><ul><li>Quick & Easy Development , Deployment & Maintenance </li></ul></ul><ul><ul><li>Of Flexible & Scalable Telecom Applications </li></ul></ul><ul><ul><li>With Exceptional Uptime </li></ul></ul>Inforev’s Value Proposition … Enabling Telecom Applications Inforev, POWERCONNECT OPPORTUNITY
    6. 6. Characterizing Telecom Applications “ Applications” Are Offered To Subscribers At Premium Rates There Isn’t A Magic-bullet Service That Suits All; Rather, A Wide Array Of Applications Are Offered In The Hope That Everybody Is Interested At Least In Some Customer Care Revenue Services Telecom Applications Have Come A Long Way From Being “Cost” Centers To Becoming “Profit” Centers. These Applications Contribute 20-25% To Overall Revenue OPPORTUNITY Rather Than The Killer Application, Focus On The Killer Framework
    7. 7. Enabling you to create and roll out a variety of applications Involve all sorts of media (Video, Voice, Speech, Fax, Speech, SMS etc) Pre-paid … . Media Interplay Missed Call Alert Roamer SMS … . … . Pure SS7 Signaling Ring-back tone Background music SMS to voice Mobile Video .... Signaling + Media PowerConnect Enables Infinite Unified Apps on: Most Media Protocols Speech & DTMF Video , Voice, Fax, SMS Pure SS7 Signaling Framework Ready Signaling + Media PowerConnect Is Road-Mapped To Serve All Opportunities, … Now And In The Future OPPORTUNITY
    8. 8. Integration with Complex Proprietary Technologies Most Companies Develop Vertical Apps. Higher Time To Market Limited Applications Challenges in Creating A Telecom Applications This is A Clear Indicator that Technology is Ahead of Applications! OPPORTUNITY Media PBXs Signaling SS7 LBS GW, GPRS GW, BSC Email / Apps Servers Application Logic Speech Engines Databases Billing HLR, VLR IP MSC, SMSC IVR Call Center UMS VAS … LBS CRBT MCA USSD …
    9. 9. AGENDA Describe the Need Telecom Operators’ Needs Telecom Landscape, Need for Applications, The GAP Characterizing Applications POWERCONNECT The Framework (SCE), and, Applications With PowerConnect
    10. 10. Inforev’s Paradigm Shift For Creating Telecom Applications The PowerConnect Value Proposition A Toolkit / Framework That Provides “ Ease Of Use” Wraps Around ALL Eco-system Components Enables Scalable Telecom Applications Without Limit And, Stable Like The Rock Of Gibraltar Helping Create Applications Holistically PowerConnect – Enabling Telecom Applications
    11. 11. Create solutions by simple drag ‘n’ drops. No need to write even a single line of program code , no matter what applications you are deploying Your Easel (PowerConnect Client) A Rapid Application Development Tool Test As you Build Handy Tool to Test Applications As You Build! Test your applications using any computer - Cumbersome test setups not required, not even telephony hardware! Truly Graphical, Incredibly Easy You have to See for Yourself how Easy It is To Create Applications Inforev PowerConnect - Enabling Applications PowerConnect – Enabling Telecom Applications logs Soft phone
    12. 12. PowerConnect – Enabling Telecom Applications Inforev PowerConnect - Enabling Applications Following The Classic 80-20 Rule, Add Your Own Code When & Where You Need Code Plug-ins
    13. 13. PowerConnect Product Is Continuously Designed To Keep Pace PowerConnect – Enabling Telecom Applications PowerConnect Client HW Adaptation (Cantata, Dialogic, HMP …) IVR, FOD UMS Call Center … Application Interpreter Call Processing HW Adaptation Layer (Cantata, Dialogic, HMP …) HLR, MSC SMSC … GMLC Protocol Processing (SS7, SIGTRAN, INAP, CAP …) ETHER WORKS PRI, R2, H.323, … IP, SIP, WWW TTS, ASR Video SMS Third Party Application Creators CCF, CSF, SALT, VXML, CCXML Interpreters ETHER WORKS (Operating System Independent) Signaling Services Media Services Third-party Frameworks & Stds
    14. 14. Involve all sorts of media (Video, Voice, Speech, Fax, Speech, SMS etc) Pre-paid … . Media Interplay Missed Call Alert Roamer SMS … . … . Pure SS7 Signaling Ring-back tone Background music SMS to voice Mobile Video .... Signaling + Media PowerConnect Enables Infinite Unified Apps on: Most Media Protocols Speech & DTMF Video, Voice, Fax, SMS Pure SS7 Signaling Framework Ready Signaling + Media PowerConnect Is Road-Mapped To Serve All Opportunities, … Now And In The Future What can you create using PowerConnect™ Typical Services that can be offered on PowerConnect™
    15. 15. Sample Applications List PowerConnect Is Road-Mapped To Serve All Opportunities, … Now And In The Future Media Signaling Missed Call Alerts Roamer SMS Media + Signaling CRBT Background Music Audio Streaming Content Based VAS Apps Email for all (non-GPRS) SMS, Email, Fax Mobile Market Audio Conferencing Fax Servers Email Reader B2B & B2C Applications Audio Streaming
    16. 16. Its Time You Gave Yourself A Break Because You’re Worth It! Inforev PowerConnect - Enabling Applications Biggest Reasons Why Our Customers Prefer PowerConnect: It Isn’t Possible To Learn Every Telecom Technology Focus your development teams on the ones you like, leave the rest to PowerConnect Creates Telecom Applications In A Jiffy Why Delay Applications, And Revenue? Creates Complex, Unified Applications You Never Think Of Before Serve the market With Greater Effectiveness Simple Application Creation Allows You To Focus On Your Business Finally, Make More Hay While The Sun Shines PowerConnect’d World
    17. 17. Reduce Time to create / launch new services “ Ease Of Use” Of Application Creation /Maintenance (Value Added / Customer Care) Proven Product with World Class Features Applications Built With The Framework are reliable / scalable Professional Services – Deployment / Training Support Various Commercial Options Capex / Revenue Share ….. In Summary PowerConnect™ Value Proposition PowerConnect’d World
    18. 18. Inforev Case Study – Speech Enabled VAS
    19. 19. Key Wins First VAS (Value Added Services) Services in Bangladesh FEB.07 Speech Enabled VAS (Value Added Services) supporting Bangla Speech variations <ul><li>5M Subscribers </li></ul><ul><li>8 E1s / Dialogic / Growing </li></ul><ul><li>Variety of Services </li></ul><ul><ul><li>News </li></ul></ul><ul><ul><li>Horoscope </li></ul></ul><ul><ul><li>Prayers </li></ul></ul><ul><ul><li>Quiz / Contest etc. </li></ul></ul><ul><ul><li>Audio Streaming </li></ul></ul><ul><li>Record Deployment in 2 weeks </li></ul><ul><li>+98% ASR Accuracy Levels </li></ul><ul><li>Automatic System Notifications </li></ul><ul><li>System handling +60K Calls /Day </li></ul><ul><li>Revenue Share Arrangement </li></ul>

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