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Call Flow | Voice Chat & Make Friend

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Inforev Voice Chat & Make a friend service call flow.

Inforev Voice Chat & Make a friend service call flow.

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Call Flow | Voice Chat & Make Friend Call Flow | Voice Chat & Make Friend Presentation Transcript

  • Voice
Chat
&
 Make‐A‐Friend
 Version
–
1.0.0
 Author:

Inforev

Team
 Date:
16th
April
2009
 Call
Flow.
 Social Networking Through Voice On The Phone, Finally! Inforev
Confiden,al
‐
Rights
Reserved


  • You






















Desire
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Limited
 We




















Develop
 Voice Rooms & Friendship Services Welcome To <Operator-Name> Start Voice Chat Services 1 Subscribe to Friend Service 2 Friendship Make a Friend Press 1 to subscribe to Make-a-Friend Service Press 2 to find or make a friend 3 Press 3 to know the where about or Friends Info to join your friend in a Main Menu chat room 4 Buddy List Press 4 to create or edit your buddy list Secret Administrator Press 5 for joining a chat room Option Press 6 for creating your own chat room 5 Join a Chat Room Multi- Press 0 for service details party Press * To select your preferred chat 6 Create a Language rooms Chat Room 0 Notes: Service Info 1.  Call-outs are for questions. Inforev
Confiden,al
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Develop
 Friendship Service - Subscribe Dial 1 to subscribe Dial 2 to un-subscribe Subs Type: Congratulations! You Dial 3 to bar a chatID Subscribe Prepaid: Charging have successfully from contacting you Are you sure Generate 8-digit subscribed to Cafe8000’s to Make-a- Dial 4 to stop receiving 1 Data Sent Friend you want to chat ID Post-paid: Insert premier Voice Chat calls at unwanted subscribe? services. Service time (see next page) record in Dial # for main menu db We wish you hours of fun Already a Options spoken depend subscriber upon subscriber status Do you want to You have already Accept new or change your subscribed to these 3 profile? modified Profile services. 2 Or go back to (see next page) 4 Your chat ID is xxx previous menu Are you sure you Please enter Subscribe Get Chat ID want to un- the chatID Confirm & to Make-a- from caller & update db subscribe from you wish to Friend validate these services? bar Service Subscribe to Make-a- Subs Type: Time Bar Friend Prepaid: Charging Data Sent Service Postpaid: Insert record in db We are sorry to see you go, and hope to see you back again! Main Menu Inforev
Confiden,al
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Desire
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Limited
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Develop
 Friendship Subscription –Profile Accept recording, Thank you. Please record a and present regular Please dial 1 if you Your profile Accept brief introduction Birth Year only options like listen, are a male should be live in Profile about yourself append, record 2 for female the next 24 to 48 after the beep. again, etc hours. Your Chat ID has been sent to you over SMS for your convenience. Main Menu Please dial 8-digit yes Insert Record Generate chat ID of your Available? Main Menu ChatID in db if the ID choice No SMS to be sent instantly to the user’s MSISDN Containing The Chat ID. Proposed Try No 3 tries Yes Generate one SMS text: Again over? automatically “ Congrats! You have successfully subscribed to Voice Chat Service. Your Chat ID is <Chat ID>. Dial 2828 & Enjoy the service.” Inforev
Confiden,al
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Limited
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Develop
 Find a Friend If yes Dial 1 for Finding Friends Dial 1 to search for a Based on Gender. new friend Find or 1 Take subscriber through After each profile, ask “Do Dial 2 if you know the ID … options depend upon Make a short-listed profiles of you wish to start a new of the friend categories decided Friend possible friends search?” Dial 3 for recently added While listenin, At any time, friends dial 99 to speak with a subscriber Repeat until ID of choice found 3 2 While listening Dial 1 to listen list of recently Press 0 to Talk (not chat) with The person 9 friends called you No, play next ID Press 9 to get the person’s chat ID over SMS Dial 2 to listen list of recently Press 1 to listen to the next profile friends you called Press 2 to repeat the current profile Press 3 to listen to the previous profile Yes While listening the Please wait while I Call the chatId’s Dial Dial the ID connect the call Friend 1 to listen profile 2 to chat 3 to get his Chat ID 2 2 Sending Chat ID of the over SMS profiled person to the caller wanted to get the ID of the 1 Play friends Chat Id’s Play the friends person. SMS Text: one by one profile “The Chat ID of the 3 person you wished to get is <Chat ID> . Dial 2828 to Prompt:” The Chat ID discover more cool of this friend has friends or hang around been SMSed to you. with this friend using different options” SMS to the Caller party the Chat ID of the profiled person while listening the profile. Inforev
Confiden,al
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Develop
 Call the friend Call the friend Profile information of This is a call from the caller is… Make-a-Friend service. Yes At call end, send <speak profile info> Bridge the You have a possible chatIDs of each other two calls friend online, waiting to to both subscribers Do you wish to speak speak with you. with this person? No Do you want to Inform party A: Find or Update bar all calls “Sorry, could Make a db from this ID? not connect” Friend For
each
and
every
Call
patching
Between
A
&
B
Party
using
any/ALL
op,on
of
these
Flows,
A
Party

 Chat
ID
would
be
sent
to
B
party
&
B
party
Chat
ID
to
be
sent
to
A
part
Over
SMS.
 SMS
Text:
“

The
Chat
ID
of
the
friend
you
just
talked
with
is
<Chat
ID>
.
Dial

2828
to
discover
 more
cool
friends
or
hang
around
with
this
friend
using
different
op,ons”
 Also
For

an
unsubscribed
user
to

patch
call
as
A

party
to
a
Subscribed
user
as
B
Party.
In
this
 Case,
The
subscribed
B
Party
will

receive
SMS:
“
The
friend
you
just
talked
with
is
not
subscribed
&

his

 Chat
ID
is
not
available.
Dial

2828
to
discover
more
cool
friends
to
hang
around
using
different
opPons”
 While
the
unsubscribed
user
that
is
A
Party
will
receive
the
default
as
menPoned
on
the
above
text
box.

 Inforev
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Develop
 Time bar Time Bar You will not receive Subscribe Dial 1 to enter a time bar any call from Enter the Enter the Insert records to Make-a- Dial 2 to reset time bar Starting time starting time ending time into DB Friend Dial 9 to go back To Service Ending time delete records from DB Inforev
Confiden,al
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Desire
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Develop
 Service Info Speak a paragraph to Service Main explain voice Info Menu chat services Inforev
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Develop
 ** MT SMS Text: “your friend who’s Chat ID is As soon as he joins to Join (a Chat Room) <Chat ID of his friend> just joined a Chat room. Dial 2828 & then Press 3. either a predefined or a user created chat room, after pressing 3 enter your friend’s for both The Cases chat ID to Join him.” SMS** will be sent to all of his buddy list Join A Please dial Dial 1 to join pre-defined chat rooms members instantly. Validate Chat Room your chat ID Dial 2 to join a subscriber created chat room 1 Dial # to return to the main menu 2 Please choose from the following chat rooms: 1 if you Want to discuss on Bangladesh There are xxx live 2 to know more about your favorite Aktel chat rooms right now: 3 for sharing your love story If you want to increase your friend circle, for Accept & friendship press 4 validate chat 5 For Gentlemen room id 6 for Women/Ladies Mad about film? press 7 for film gossiping 8 for teenager chating Is chat No Invalid 9 for couple chatting room full? Lets Rock !!! Press 10 11 for passing time with lots of fun Yes valid Lets share jokes then go for a comedy class Press 12 Work mad friends press 13 for jobs Sorry, this chat 14 if you searching for a dream home or want to give room is full, please your home for rent. Is chat choose another Still you are single…!!!!!! Press 15 for a company Yes room full? 16 To share your opinion on Metro Life one, or try again Sorry, 17 if you are excited about marriage. later No this chat 18 for buy and sell room is 19 for sharing party plans full, 20 for music lovers You are the nth subs please in the chat. choose Dial # to return to the main menu (at any time, dial 3# another As per list provided by Inforev to exit the chat room) one, or try again Can be changed if you like later You are the nth subs in the chat. Join Chat (at any time, dial 3# to exit the chat room) Inforev
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Develop
 Friend’s Info Please dial the voice chat ID of the friend you are looking for. if you don’t Invalid This service helps know the chat ID of your Friends you find friends friend then press # to go Accept & Info currently online in back to main menu & in validate chat ID chat rooms main menu press 2 to find new friends or valid press 6 to join a chat room Find status of the chat ID Main # Menu Dial 1 to search This person is This person is Would you Do you Main more friends, Yes Is chat Yes chatting in chat not currently like to call that wish to join Menu Dial 2 to return to room full? room <name or logged in. person? the chat? Main Menu No ID>. Yes You are the nth subs Call the person, in the chat. setting CLID to the (at any time, dial * to chat ID of the caller exit the chat room) If called part y doesn’t Join Chat pick the phone Sorrry your frind seems to be busy please try any other friend Inforev
Confiden,al
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Develop
 Buddy List Return Buddy Buddy List 1 Create List List Buddy List Massage: 2 Listen This option will let you Create a List 10 member Buddy list just by entering your friend’s mobile Dial 1 to Create Buddy List 3 Delete numbers. The advantage of this Dial 2 to Listen Buddy List List feature is as soon as you will join a chat room , instant SMS Dial 3 to Delete Buddy List inviting to join you at that room Dial # for main menu # Main will automatically be sent to all Menu the members of your buddy list. Edit option is not required. You Have Add Create Please enter Mobile Is not yes Insert Record Your Friend in Return List number of your Duplicate in db Buddy list Buddy List friend Successfully No Try No 3 tries Yes Again over? Inforev
Confiden,al
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Rights
Reserved


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Limited
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Develop
 Buddy List Repeat 1 Repeat Listen Play MSISDN from Dial 1 to Repeat Buddy List List Buddy List Dial # for Buddy List menu # Return Buddy List Example: 1st Friend No 0181 XXXXXXXX Delete Play MSISDN from List Buddy List You Have Delete Please dial MSISDN yes The MSISDN from Update Record Return Which You want Is Available Buddy list in db Buddy List to Delete Successfully No Try No 3 tries Yes Again over? Inforev
Confiden,al
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Rights
Reserved