Performance Management & Evaluation: Two Sides of the Same Coin

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Ignite presentation with Isaac Castillo at the 2013 American Evaluation Association conference in Washington, DC.

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Performance Management & Evaluation: Two Sides of the Same Coin

  1. 1. Performance Management & Evaluation Two Sides of the Same Coin Isaac Castillo Ann Emery @isaac__outcomes @AnnKEmery
  2. 2. 1.5 million nonprofits in the US
  3. 3. Performance Management Regular measurement, Improve outcomes
  4. 4. Evaluation Occasional measurements, Improve effectiveness
  5. 5. Performance Management Monitoring weight, food, and exercise
  6. 6. Evaluation Blood work and deeper health assessments
  7. 7. 1 Who’s involved 2 Rigor 3 Timing 4 Speed
  8. 8. Performance Management Day-to-day decision making
  9. 9. Evaluation Results after program completion http://www.picsearch.com/imageDetail.cgi?id=3n0djKIutpuk5dAInTRSQJeRTWzEYcw9VnaQJtLlQ_c&start=1&q=sundial
  10. 10. Performance Management Nonprofit-led analysis
  11. 11. Evaluation Evaluator-led analysis
  12. 12. Performance Management Don’t need the whole puzzle
  13. 13. Evaluation The whole picture is desired Full puzzle
  14. 14. Performance Management Ongoing and cyclical Define Success for Program Participants Use Outcomes and Reports to Improve / Change Program Identify / Develop Data Collection Methods Train Staff on Data Collection Methods Share Outcomes and Reports with Staff Begin Program and Data Collection Prepare Reports Ongoing Quality Assurance Analyze Data Complete Data Collection (and Data Cleaning) Provide Interim Reports to Staff
  15. 15. Evaluation Occasional, less frequent Planning Data Collection Analysis Action and Use
  16. 16. Performance Management and Evaluation Attempting to balance timing, involvement, and rigor
  17. 17. Evaluation and Performance Management Both attempt to provide information on what is working and why
  18. 18. Isaac Castillo DC Promise Neighborhood Initiative isaac.castillo@dcpni.org @isaac_outcomes Ann Emery Innovation Network aemery@innonet.org @annkemery

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