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Ch18 Ch18 Presentation Transcript

  • Chapter 18 Organizational Cultures and Cultural Diversity© SB InstitutE
  • 18.1 Learning ObjectivesAfter reading this chapter, you should be able to: • Describe the core elements of a culture • Compare and contrast four types of organizational culture • Discuss several types of subculture that may exist in organizations • Explain why managing cultural diversity is important and describe several activities required to manage it successfully© SB InstituE
  • 18.2 The Culture Iceberg •PracticesObservable •NarrativesElements of •LanguageCulture •Symbols •SocializationHidden •NormsElements ofCulture •Values •Assumptions© SB InstituE Adapted from Figure 18.1
  • 18.3 Framework of Types of Cultures Flexible Clan Entrepreneurial culture culture Formal Control Orientation Bureaucratic Market culture culture Stable Internal External Focus of Attention© SB InstituE Adapted from Figure 18.2
  • 18.4 Dimensions for Describing Industry CulturesEmployee-oriented: Results-oriented: Concern focuses on people Concern focuses on doing the work achievement of goalsParochial: Professional: Employees identify with Employees identify with organization type of work or professionOpen system: Closed system: Many types of people feel Type of person who fits is comfortable in organization narrowly specifiedLoose Control: Tight Control: Codes of conduct allow for Written and unwritten rules much variation among exert tight control over employees behavior© SB InstituE Adapted from Figure 18.4
  • 18.5 Organizational Goals for Managing Diversity Legal Compliance Creating a Creating Positive Economic Culture Value© SB InstituE
  • 18.6 Phases of Diversity Management Change Efforts Understanding the goals to be achieved Assessing the current organization and understanding its history Designing a strategic plan Implementing targeted change efforts Monitoring change and making adjustments© SB InstituE Adapted from Figure 18.6
  • 18.7 Components of Texaco’s Cultural Change Initiatives Recruitment and Hiring Identifying and Ensuring Fair Developing Treatment Talent Holding Improving Relationships managers with External accountable Stakeholders© SB InstituE Adapted from Table 18.2