My health age


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  • 11-05-12
  • 11-05-12
  • 11-05-12 We hope that we won´t need to put-up the kind of elderly warning sign in Sweden that we found in Nortehrn Ireland during a workshop in May 2009
  • My health age

    1. 1. Participation in Living Lab – Designing systems with users Professor Birgitta Bergvall-Kåreborn [email_address]
    2. 2. A Living Lab Project <ul><li>A research collaboration between Sweden, Norway, and Northern Ireland founded by EU </li></ul><ul><li>Aims to contribute towards the health and wellbeing of the ageing population in peripheral and remote communities (specifically Sweden, Norway and Northern Ireland) through the development and use of mobile ICT products and services. </li></ul><ul><li>Focuses on safety, well-being, and social networks </li></ul>
    3. 3. A Living Lab Project <ul><li>Living Lab is a human-centric research and development approach where ICT innovations are co-created and tested in open, collaborative, multi-contextual real-world settings (Bergvall-Kåreborn and Ståhlbröst 2009. </li></ul>Bergvall-Kåreborn, B., and A. Ståhlbröst. 2009. Living Lab: An Open and Citizen-Centric Approach for Innovation. International Journal of Innovation and Regional Development 1 (4):356-370.
    4. 4. The FormIT Methodology <ul><li>A development methodology specifically designed for Living Lab environments and approaches </li></ul>
    5. 5. A Living Lab Project <ul><li>Openness for all project participants </li></ul><ul><li>As realistic processes and activities as possible </li></ul><ul><li>Influence by all project participants , but especially for the elderly </li></ul><ul><li>Sustainability in the services developed (users, technology, business) </li></ul><ul><li>Value creation for all stakeholders </li></ul>
    6. 6. A Living Lab Project <ul><li>Openness </li></ul><ul><ul><li>Open mindsets between countries, roles and knowledge and occupational groups </li></ul></ul><ul><ul><li>Open knowledge transfer within the project </li></ul></ul><ul><ul><li>Open access to data </li></ul></ul><ul><li>Elderly people </li></ul><ul><ul><li>People participating in earlier related projects </li></ul></ul><ul><ul><li>People active in elderly organisations </li></ul></ul><ul><ul><li>People with clear needs in the selected areas </li></ul></ul><ul><li>Health care professionals </li></ul><ul><ul><li>General practitioners </li></ul></ul><ul><ul><li>Nurces </li></ul></ul><ul><ul><li>Physiotherapists </li></ul></ul><ul><li>IT companies (big and small) </li></ul><ul><li>Researchers </li></ul>
    7. 7. A Living Lab Project <ul><li>Realism </li></ul><ul><ul><li>Build on the actual needs of the users </li></ul></ul><ul><ul><li>Capture needs as they come to mind or arise </li></ul></ul><ul><ul><li>Prototyping as development methodology </li></ul></ul><ul><ul><li>Testing in realistic contexts and as far as possible </li></ul></ul>
    8. 8. A Living Lab Project <ul><li>Influence </li></ul><ul><ul><li>Influence the framing of the project. </li></ul></ul><ul><ul><ul><li>Include the users (elderly people and health professionals) in the actual writing of the research application. </li></ul></ul></ul><ul><ul><li>Build the services on the needs of the users </li></ul></ul><ul><ul><li>Different types of methods were different groups are more active </li></ul></ul><ul><ul><li>Multi-stakeholder meeting were everybody can participate in the development of the services </li></ul></ul><ul><li>Support for Safety - A need to know that someone would notice if anything happens to me and I need help </li></ul><ul><li>I do not know if I feel unsafe so often. But I think about these things since I live alone. If something should happen. There are heart attacks and stroke. </li></ul>
    9. 9. A Living Lab Project <ul><li>Sustainability </li></ul><ul><ul><li>Need-based approach </li></ul></ul><ul><ul><li>Balance between user needs, technical progress, business possibilities </li></ul></ul>
    10. 10. A Living Lab Project <ul><li>Value </li></ul><ul><ul><li>Users </li></ul></ul><ul><ul><ul><li>Influence societal and organizational development </li></ul></ul></ul><ul><ul><ul><li>Get their needs satisfied </li></ul></ul></ul><ul><ul><li>Companies (especially SME) and Public sector </li></ul></ul><ul><ul><ul><li>Access to resources (infrastructure, methods, user base, …) </li></ul></ul></ul><ul><ul><ul><li>New ideas, outsourcing of activities, early marketing, … </li></ul></ul></ul><ul><ul><ul><li>User validated outcomes (products and services) </li></ul></ul></ul><ul><ul><li>Researchers </li></ul></ul><ul><ul><ul><li>Extended networks and access to real world cases </li></ul></ul></ul>
    11. 11. Safety alarm for outdoor activities MOBILT TRYGGHETSLARM ORDINERAD EGENVÅRD SOCIAL A NÄTVERK Gun Svensson STÄNG AV
    12. 12. Well-being and prescribed health care
    13. 13. Lessons Learnt <ul><li>Safety Alarm </li></ul><ul><ul><li>Creates a feeling of safety </li></ul></ul><ul><ul><li>Makes it possible to be mobile; go to the summer house or walk in the woods without beeing worried </li></ul></ul><ul><ul><li>” with a phone like this I would be able to cycle again” </li></ul></ul>
    14. 14. Lessons Learnt <ul><li>Well-being </li></ul><ul><ul><li>Resulted in an increased awareness of their personal health </li></ul></ul><ul><ul><li>Resulted in some changes in behavior, but this is hard even with increased awareness </li></ul></ul><ul><ul><li>Resulted in a closer relation between health professionals and elderly people </li></ul></ul><ul><ul><li>“I get up in the morning and then I go the round with myself. I take my medicine and then I check my blood pressure and weight and send the values to my doctor”. </li></ul></ul>
    15. 15. Lessons Learnt <ul><li>Users as partners </li></ul><ul><ul><li>Hard for user to be partners since they are not “legal bodies”. Due to this they could not be given access to the project coordinator’ where all information was stored. </li></ul></ul><ul><ul><li>They are partners but still they are not, they do not have any real obligations. </li></ul></ul><ul><ul><li>We made more assumptions about the users compare to the other partners; what they liked/disliked, what activities they wanted/did not want to participate in, and what they found easy/hard to understand, etc. </li></ul></ul>
    16. 16. Lessons Learnt <ul><li>Users as partners </li></ul><ul><ul><li>There are many reasons for users to be involved in the development of new ICT services and systems. Not all of them are grounded in an interest in technology and technological development, not even in satisfying personal needs (good or bad) </li></ul></ul><ul><ul><li>“ There are many meetings that I do not always want to attend, but these meetings I do not want to miss. I really look forward to them”. </li></ul></ul>
    17. 17. Lessons learnt <ul><li>The process - Needs </li></ul><ul><ul><ul><li>74 needs were seen as almost to many to by some project participants, but a few hundred requirements were no problem </li></ul></ul></ul><ul><ul><ul><li>The needs outside the boundaries were easily considered non relevant, not as stimuli for innovation </li></ul></ul></ul><ul><ul><ul><li>The users liked the traceability between statements and needs more than the developers even though we did it mainly for the developers </li></ul></ul></ul>
    18. 18. Questions?