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Evidence based approach to engaging users in a journals review project

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  • 1. An evidence-based approachto engaging healthcare users in a journals review project Anne Murphy BA DLIS MSc Head Librarian Tallaght Hospital 35th UKSG Conference, 27th March 2012
  • 2. Tallaght Hospital, DublinProvide tertiary service to 400,000 people in 3 counties National referral centre for some clinical specialities
  • 3. “Academic libraries have always operated in a fairly economically disadvantaged environment and are frequently the first to suffer budget cutbacks in times of difficult financial circumstances.”Fallon, MP 2011. The status of the Irish Research eLibrary. World Libraries. 18(2)http://www.worlib.org/vol18no2/fallonprint_v18n2.shtml
  • 4. Health libraries in Ireland “Within the health sector, library services, like all other areas, are struggling with reduced budgets, loss of expert staff and increased demand from users. The network so carefully built is now under serious threat.” SHELLI Report, Health Sciences
  • 5. Tallaght Hospital Library Library website: Evidence & reference databases 300 journals in 2009 12,000 books
  • 6. Pills, Pillows and InhalersPhotograph by kind permission of Tommy Walsh, Clinical Photographer, Tallaght Hospital
  • 7. Autumn 2010
  • 8. Informed Decisions Build datasets ofmetrics and evaluations
  • 9. ‘equitable, expedient and affable’Carey R et al. An evidence-based approach for gaining faculty acceptance in a serials cancellation project. Collection Management, 2006. 30(2)59-72.
  • 10. Project Objectives Retain the most relevant, valued and used journals Protect good relationship with staff Meet the budget target
  • 11. Journals Secure funding 9% Package 8% Core 1% For review 82% 286 journals in total 236 for review
  • 12. User survey Rating scale: 1. Essential 2. Cancel only if necessary 3. May be cancelled 4. Cancel Surveyed 500 senior clinical andmanagement staff using 43 standardised forms adjusted for each department
  • 13. Journal metrics Cost Usage Cost per use
  • 14. Respondents Management Other professionals 5% 2% Medical Allied Health 47% 29%Response rates: Nursing100% Rheumatology 17%12% Surgery 36% response rate
  • 15. 25%20117%Hospitalaverage
  • 16. inThe decision-making process 
  • 17. Round 1 – Identify definite keepers30 titles
  • 18. Round 2: two thresholds Cost > €2,000 OR < 1O uses44 journals tagged for probablecancellation9 journals identified for purchase
  • 19. Round 3 55 journals identified for cancellation Departmental / Speciality titles
  • 20. Round 4 18 journalsidentified for cancellation Departmental / Speciality titles
  • 21. TOTAL 73titles identified for cancellation
  • 22. Project Report 2011Key Message: Use the journals
  • 23. Feedback“This is very interesting...”
  • 24. Number of journal subscriptions 350 300 286 300 250 213 200 150 100 50 0 2009 2010 2011
  • 25. Post-operative ReviewThedecision-making Successfullyprocess managedproved staffsuccessful expectationsLibrarians’knowledgeis crucial
  • 26. 2012
  • 27. User survey 2012 Leaner and cleaner Increased the number surveyed to 550 and decreased the number of customised forms to 31
  • 28. nmnmm nmnmn mnmnm nmnmn mnmnm nmnmn mnmnm nnmnmn mnm Consider all these titles as core reading Two specialist journals is a minimumTwo [...] journals for a teaching hospital is a disgrace
  • 29. Respondents in 2012Management Other Professionals 7% 4% Allied Medical Health 41% 29% Nursing 19% 34% response rate
  • 30. The decision-making process
  • 31. Baseline of 300 Journals in 2009 31 Retained Cancelled in 2010 73 182 Cancelled in 2011 Cancelled in 2012 14 Total of 118 cancelled titles in 3 years
  • 32. Number of Journals350 300300 286250 213200 18215010050 0 2009 2010 2011 2012
  • 33. Midpoint of 2012 Project  Report back to hospital staff in April 2012  Leverage staff advocacy for their information needs to be met  Survey staff about their use of the published literature, discovery methods and their experience of the research publishing process
  • 34. Supply on demand? Did not indicate a preference 28% Yes No 46% 26%Source: AMNCH Library survey, November 2010
  • 35. Photographs by kind permission of Tommy Walsh, Clinical Photographer, Tallaght Hospital

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