Work Senior User Experience Researcher, User Experience Design Studio (UXDS) | Salesforce
Industry Technology / Software / Internet
About A creative and resourceful Usability Specialist with an exceptional ability to turn the requirements into interaction designs and design specifications. Mature and cooperative in interactions with team members and other departments; capable of providing data, expert advice, and insight based on experience and extensive user research to help create efficient, intuitive, and easy to use products that meet customer needs.
HFI Certified Usability Specialist (CUA) and Certified User Experience Analyst (CXA)
Certified iRise Modeler
• Research: contextual inquiry,user interviews, usability testing, expert reviews, cognitive walk-through, personas, task analysis, competitive bench-.