Ethical decision making-technology and privacy in the workplace
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Ethical decision making-technology and privacy in the workplace

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Ethical decision making-technology and privacy in the workplace Ethical decision making-technology and privacy in the workplace Presentation Transcript

  • Ethical Decision Making: Technology and Privacy in the Workplace
    Prepared by:
    ANNALYN G. PEÑA
  • Psychological testing at Dayton Hudson
    Answer each of the following questions True or False:
    I feel sure there is only one true religion.
    My soul sometimes leaves my body.
    I believe in the second coming of Christ.
    I wish I were not bothered by thoughts about sex.
    I am very strongly attracted by members of my own sex.
    I have never indulged in any unusual sex practices
  • Definitions of Privacy
    Right to be “let alone”-the right to make decisions for oneself
    Much too broad to be recognized as a moral right
    Right to control information about oneself
    Clearest case of an invasion of privacy occurs when others come to know personal information about us
    Informational sense of privacy involves relationship between two parties
    View slide
  • Importance of Privacy
    Privacy establishes the boundary between individuals and thereby defines one’s individuality
    The right to control certain extremely personal decisions and information helps determine the kind of person we are and the person we become
    View slide
  • Ethical sources of Privacy
    Universal right to Autonomy-everyindividual has a right to make decisions about his/her personal existence without restriction
    Reciprocal obligation–for an individual to expect respect for his/her autonomy, that individual has a reciprocal obligation to respect the autonomy of others
  • Ethical sources of Privacy (Con’t)
    Hypernorms and moral free space (Donaldson & Dunfee)
    Examples of hypernorms-freedom of speech, right to personal freedom, right to physical movement and informed consent
    Property Rights- Involves determination of who controls the tangibles and intangibles
    Property-is an individual’s life and all nonprocreative derivatives of her/his life
    Derivatives-includes thoughts and ideas, and personal info (intangibles)
  • Linking Privacy to Ethical Implications of Technology
    Technological challenge to privacy:
    Technology makes our jobs easier but allows employers to ask more of each employee
    New technology provides new ways to gather information on which to base our value judgment
    Firms often experience unanticipated challenges stemming from new technology
  • Linking Privacy to Ethical Implications of Technology (Con’t)
    INFORMATION AND PRIVACY
    Consumer Privacy- focused on gathering and use of information in database marketing
    Facilitated by computer technology
    Issues on consumer privacy- access to information and potential misuse
    Benefits outweigh the challenges
  • EMPLOYEE PRIVACY AND MONITORING
    Employee Privacy
    Psychological testing-not 100% accurate
    Employee Privacy is violated whenever:
    Employers infringe upon personal decisions that are irrelevant to the employment contract
    Whenever personal information that is irrelevant to that contract is collected, stored, or used without the informed consent of the employee
  • EMPLOYEE PRIVACY AND MONITORING (Con’t)
    Workplace Monitoring-new technologies enable employers to watch more closely than ever before.
    Subjects for monitoring: Internet monitoring, e-mail monitoring and videotaping
    Companies are forced to increase monitoring of employees (for more complex and dangerous manufacturing process)
  • EMPLOYEE PRIVACY AND MONITORING (Con’t)
    Employee Monitoring through drug testing
    Wellness programs and medical benefits-results in the collection of medical data
    The issue: Employers “threaten” employees to dissuade them from pressing a suit
  • Risks involved in a failure to understand the implication of technology and its use
    When we don’t completely understand the technology, we are not able to effectively protect our own information
    Knowledge gap exists between people whodo understand and others who do not understand
  • Additional Ethical Challenges
    Information is now freely available from a variety of sources
    Continuous accessibility blurs the lines between our personal and professional lives
    “Facelessness results from the use of the new technology accessible in the workplace
    We become more careless with our communications
  • REASONS WHY EMPLOYERS MONITOR EMPLOYEES’ WORK
    Employers need to manage their workplace
    Monitoring allows the manager to ensure effective, productive performance
    Monitoring helps protect employer’s other resources
  • BUSINESS REASONS TO LIMIT MONITORING
    Monitoring may create a suspicious and hostile workplace.
    Monitoring may constrain effective performance
    Employees claim that monitoring is an inherent invasion of privacy
  • Balancing Interests
    Consider whether monitoring could be made ethical or humane
    Hawthorne Effect
    Strive towards a balance that respects individual dignity while also holding individuals accountable for their particular roles in the organization
  • Elements of a Monitoring Program
    No monitoring in public areas (e.g. restrooms)
    Monitoring limited to within the workplace
    Employees should have access to information gathered through monitoring
    No secret monitoring – advance notice required
  • Elements of a Monitoring Program (Con’t)
    Monitoring should only result in attaining some business interest
    Employer may only collect job-related information
    Agreement regarding disclosure of information gained through monitoring
    Prohibition of discrimination by employers based on off-work activities
  • OTHER FORMS OF MONITORING
    Polygraph testing (lie-detector), physical and electronic surveillance, third party background checks, and psychological testing
    Electronic monitoring and surveillance—more recent
    Genetic testing and screening—provide new questions about privacy—another technology that will offer businesses a wealth of information about potential employee and customers
  • Conclusion:
    Without question, the technologies that threaten privacy have brought us many benefits. Finding the right means is a great challenge to business firms which must meet many business ethics problems, protecting privacy requires a coordinated solution involving many parties. Until a solution is found, though, the focus of businesses will remain on developing and implementing privacy policies.
  • Computer Privacy
  • The End!