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#2jetblue airways

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Transcript

  • 1.
  • 2. A New Beginning
  • 3. History
    People behind JetBlue Airways
    JetBlueAirways
  • 4. Rapid Growth
  • 5. Number of cities served by JetBlue flights at the end of the year
  • 6. Lower fares and frequent flights
    Lower cost in the market
    Return to profitability program
    Quick Money
  • 7. Bringing humanity back to air travel
    Absence of flight cancellation decision
    Non-union environment
    Good working conditions
    Company Culture and Values
  • 8. Restriction on time limit of pilots by FAA
    Complexity involved in scheduled modification
    Events leading to IROPs
    Irregular Operations (IROPs)
  • 9. Issuing the Bill of Rights
    Non Cancellation- the root of all problems
    Inviting changes post Valentine’s Day Massacre
    Valentine’s Day Massacre (14.02.07)
  • 10. Catalyst in executing better strategies in handling IROPs
    Urgency in bringing modifications
    August ’08 Thunderstorm
  • 11. Priority cancellation of flights
    Involvement of the entire workplace of JetBlue
    Co-ordination among various departments
    Birth of IROPs integrity
  • 12. Meetings to shame findings and attachment to fears
    Working as teams
    Limited communication flow of team members
    Removing inefficiency by identifying the reasons
    Process mapping, working trends then offsite meetings
  • 13.
  • 14. 1st offsite meeting- execution of the assigned issues
  • 15.
  • 16. 2nd offsite meeting- reviewing the progress and overcoming further challenges
    3rd offsite meeting- ultimate plan for dealing with IROP
  • 17. IROP integrity in action
    Moulding/Improving the communication system
    -Division of work
    -Crew logistic
    -Cal volume
    -Crew services, process technology
    Counseling of processing desk
  • 18. Formation of matrix
    Role of MOD during IROPs
    Less pandemonium as well as reduced loss
    Results
  • 19. Effective handling of IROPs yearn to improve continuously
    Exposure of the participants to different parts of the organization
    Employee participation in decision making
    Legacy of IROP integrity at JetBlue Airways
  • 20. Accomplishment of objective handling IROPs
    Identification of hidden talent improvement in the working environment
    At last