A New Beginning<br />
History<br />People behind JetBlue Airways<br />JetBlueAirways<br />
Rapid Growth<br />
Number of cities served by JetBlue flights at the end of the year<br />
Lower fares and frequent flights<br />Lower cost in the market<br />Return to profitability program<br />Quick Money <br />
Bringing humanity back to air travel<br />Absence of flight cancellation decision<br />Non-union environment <br />Good wo...
Restriction on time limit of pilots by FAA<br />Complexity involved in scheduled modification<br />Events leading to IROPs...
Issuing the Bill of Rights <br />Non Cancellation- the root of all problems<br />Inviting changes post Valentine’s Day Mas...
Catalyst in executing better strategies in handling IROPs<br />Urgency in bringing modifications<br />August ’08 Thunderst...
Priority cancellation of flights<br />Involvement of the entire workplace of JetBlue<br />Co-ordination among various depa...
Meetings to shame findings and attachment to fears<br />Working as teams<br />Limited communication flow of team members<b...
1st offsite meeting- execution of the assigned issues<br />
2nd offsite meeting- reviewing the progress and overcoming further challenges<br />3rd offsite meeting- ultimate plan for ...
IROP integrity in action<br />Moulding/Improving the communication system<br />-Division of work<br />-Crew logistic<br />...
Formation of matrix<br />Role of MOD during IROPs<br />Less pandemonium as well as reduced loss<br />Results<br />
Effective handling of IROPs yearn to improve continuously<br />Exposure of the participants to different parts of the orga...
Accomplishment of objective handling IROPs<br />Identification of hidden talent improvement in the working environment<br ...
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#2jetblue airways

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#2jetblue airways

  1. 1.
  2. 2. A New Beginning<br />
  3. 3. History<br />People behind JetBlue Airways<br />JetBlueAirways<br />
  4. 4. Rapid Growth<br />
  5. 5. Number of cities served by JetBlue flights at the end of the year<br />
  6. 6. Lower fares and frequent flights<br />Lower cost in the market<br />Return to profitability program<br />Quick Money <br />
  7. 7. Bringing humanity back to air travel<br />Absence of flight cancellation decision<br />Non-union environment <br />Good working conditions<br />Company Culture and Values<br />
  8. 8. Restriction on time limit of pilots by FAA<br />Complexity involved in scheduled modification<br />Events leading to IROPs<br />Irregular Operations (IROPs)<br />
  9. 9. Issuing the Bill of Rights <br />Non Cancellation- the root of all problems<br />Inviting changes post Valentine’s Day Massacre<br />Valentine’s Day Massacre (14.02.07)<br />
  10. 10. Catalyst in executing better strategies in handling IROPs<br />Urgency in bringing modifications<br />August ’08 Thunderstorm<br />
  11. 11. Priority cancellation of flights<br />Involvement of the entire workplace of JetBlue<br />Co-ordination among various departments <br />Birth of IROPs integrity<br />
  12. 12. Meetings to shame findings and attachment to fears<br />Working as teams<br />Limited communication flow of team members<br />Removing inefficiency by identifying the reasons<br />Process mapping, working trends then offsite meetings<br />
  13. 13.
  14. 14. 1st offsite meeting- execution of the assigned issues<br />
  15. 15.
  16. 16. 2nd offsite meeting- reviewing the progress and overcoming further challenges<br />3rd offsite meeting- ultimate plan for dealing with IROP <br />
  17. 17. IROP integrity in action<br />Moulding/Improving the communication system<br />-Division of work<br />-Crew logistic<br />-Cal volume<br />-Crew services, process technology<br />Counseling of processing desk<br />
  18. 18. Formation of matrix<br />Role of MOD during IROPs<br />Less pandemonium as well as reduced loss<br />Results<br />
  19. 19. Effective handling of IROPs yearn to improve continuously<br />Exposure of the participants to different parts of the organization<br />Employee participation in decision making<br />Legacy of IROP integrity at JetBlue Airways<br />
  20. 20. Accomplishment of objective handling IROPs<br />Identification of hidden talent improvement in the working environment<br />At last<br />
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