1.Motivation should and must be an ongoingprocess. It is not a once a year booster.2. We must all understand what reallydemotivates us and then take steps to preventit happening as frequently as possible.3. It takes a ‘big thinking’person to give anothera compliment.4. Sell your ideas. Don’t just tell them. Get yourpeople to embrace them.5. Those who should be participating mustbelieve that they have a chance to win6. You must understand that everybody doeshave a fuse and they can be sparked into life.7. The smaller the unit to which they belong the greater theloyalty, motivation and effort.
WHAT MOTIVATES PEOPLEExternal Rewards Internal Rewards• Salary • Achievement• Working conditions • Responsibility• Benefits • Recognition• Environment • Feedback • Learning and growth
Maslow’s Hierarchy of NeedsLower-Order Needs Higher-Order NeedsNeeds that are satisfied Needs that are satisfiedexternally; physiological internally; social, esteem,and safety needs. and self-actualization needs.
Theory X and Theory YTheory XAssumes that employees dislikework, lack ambition, avoidresponsibility, and must bedirected and coerced to perform.Theory YAssumes that employees likework, seek responsibility, arecapable of makingdecisions, and exercise self-direction and self-control whencommitted to a goal.
HOW TO MOTIVATE PEOPLE• MOTIVATE YOURSELF TO MOTIVATE OTHERS• IT SHOULD BE A CONTINUOUS PROCESS• RECOGNITION• PARTICIPATION• CHALLENGES• GIVE THEM TIME• BELONGINGNESS