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    Svam Corporate Overview Svam Corporate Overview Presentation Transcript

    • Putting Information Technology To Work
    • Contents
      Corporate History - Milestones
      Our Vision and Values
      Key Metrics
      Management
      Organizational Design
      Global Presence – Offices
      Correct Shore TM Model
      Service Offerings
      Customer profiles
      Key Partners
      Web
      Collaboration
      Business Process
      Management
      Business
      Intelligence
      Infrastructure
      Management
      Staff
      Augmentation
    • Corporate History
      Started near shore development center in Mexico
      Became MicroSoft Gold Partner
      Entered into partnership with leaders – MicroSoft, IBM & Oracle
      Started Offshore development center in India
      Launched Solutions Practice
      Founded as an IT staffing Company
      2009
      2003
      1998
      1994
      2000
      2007
    • Corporate Vision and Value proposition
      Our Vision
      SVAM is a globally trusted technology partner delivering creative value added services to exceed the expectations of our clients and our people.
      Our Value Proposition
      Clients choose SVAM for the trust we engender, the results we achieve, our commitment to their
      success, and the experience we create by the way we work with them.
      We enable our clients to leverage technology for business excellence by providing :
      • Creative solutions at an optimal cost of ownership
      • Experience in getting the best value from technology investments
      • Talented people, proven processes, and the right technology
      • The ability to scale while retaining client flexibility
      Our teams leverage innovative thinking, a systematic approach, and disciplined deployment to deliver
      superior returns.
    • Key Metrics
      Technology
      Processes
      People
      Our People
      Their know-how covers a wide range of
      specialties: Collaboration, Data Management/Business
      Intelligence, E-Commerce, Enterprise Architecture, Network
      and Systems Design. We make regular training available
      throughout the year.
      We Achieve Results by Investing in Our People, Processes and Technology
    • Key Metrics
      Technology
      People
      Process
      Processes
      • Full SDLC via adoption of Rational Unified Process (RUP®)
      • Use of Industry standard tools: Rational Rose
      • Project Management methodology adaptable to specific customer environment
      We Achieve Results by Investing in Our People, Processes and Technology
    • Key Metrics
      Process
      People
      Technology
      Technology
      • We maintain local facilities for 50+ developers supporting common technology platforms
      • Off-shore infrastructure for 150+ developers in New Delhi, India, and 100+ developers in Cd. Victoria, Mexico
      We Achieve Results by Investing in Our People, Processes and Technology
    • Management Profiles
      Vikas Dhablania
      Executive Vice President
      Anil Kapoor
      President & CEO
      Michael Capilets
      Managing Director
      Joe Marchese
      Managing Director
    • Global Presence
      New York, USA
      San Diego, USA
      Ciudad Victoria, Mexico
      Delhi, India
    • CorrectShoreTM Model
      Client’s Project Manager
      Client Company
      SVAM ONSITE (US)
      Project Manager
      Technical Architect
      • Customer Communication
      • Project Management
      • Requirement Management
      • Risk Management
      • High Level Design
      • Acceptance testing
      SVAM NEAR SHORE (Mexico)
      SVAM OFF SHORE (India)
      • Detail Design
      • Development
      • Documentation
      • Testing
      • Detail Design
      • Development
      • Documentation
      • Testing
      SVAM CorrectShoreTM delivery model delivers all the benefits and advantages of Global delivery models. Our blended team approach is relevant across many types of engagements. The project team leadership works on-site with the client team throughout the engagement.
      As appropriate, the offsite/offshore team may travel to the client’s location to kick off the project, then return to their development center while maintaining the lines of communication and relationships built while onsite. This creates both a high-touch and high-tech project experience.
      With development centers in New York, Delhi, and Victoria, Mexico; SVAM can offer clients cost effective solutions through a blend of engagement models:
      • On-site
      • Off-Site
      • Off-site + Off-shore
      • On-site + Off-site + Off-shore
      • On-site + Off-site + Off-shore + Near-shore
    • Service Offerings
      Data Management
      &
      Business Intelligence
      Business Process Management
      Web Collaboration
      Enterprise Content & Document Management
      Application Development & Maintenance
      Infrastructure Services
      Staff Augmentation
      System Integration
    • Business Focus
      • Data Management/ Business Intelligence
      • Document Management
      • Collaboration
      • Managed Services
      • Applications Development and Maintenance
      • Infrastructure
    • Technology
      We Have a Proven Track Record Across Most Technologies
      Operating System
      Windows
      Linux/ Unix/ AIX
      MVS/ ESA, OS/390
      Operating Systems
      Platform
      .Net
      J2EE
      Open Source
      Databases
      SQL Server
      Oracle
      DB2/ UDB
      Platforms
      Databases
      Languages
      C++, C#, JavaScript
      VB, VB.NET
      Cobol, PER
      Packages
      SharePoint, SAP
      FileNet, Vignette
      Saperion, PeopleSoft
      Packages
      Languages
      Tech Components
      Apache, Cold Fusion
      Weblogic, WebSphere
      PHP, MySQL, Python
      Tech Components
    • Our Partners
    • Project Management
    • Project Management Approach
      Leadership, Teamwork, and Change Management
      Start Project
      Define Project
      Plan Project
      Manage Delivery
      Close Project
      SVAM’s Planning Tools & Techniques
    • Project Management Approach
      • SVAM uses various tools and templates for planning, monitoring and controlling during the project execution. Some of the tools used during Project Life Cycle are:
      • Microsoft Project Server 2007 (Project Planning, Monitoring and control)
      • Acti-Time (Time Management)
      • VSS, TFS (Configuration Management)
      • Bugzilla (Bug Management)
      • SVAM follows Quality Management system based on the CMMI Level 3 and ISO 9001:2008 standards. Some of the templates used during the project life cycle are:
      • Project Management Plan
      • Risk Register
      • Configuration Management Plan
      • System Requirement Specification
      • System Design Specification
    • SVAM’s Software Development Methodology
      Project Startup
      Business Requirement Gathering
      Design
      Implementation
      Testing
      Project Completion
      Functional Design Review
      Change Management
      Project Management
    • Quality Assurance Approach
      • The Quality Assurance (QA) team conducts three types of audits to ensure that work is performed as per the QA plan.
      • Configuration Management Audit
      • Process Audits
      • Product/Project Audit
      • Apart from the audits and QC activities the reviews such as peer review and Subject Matter Expert (SME) reviews are conducted as per the plan to maintain the quality of work.
      • The metric process is used to analyze and take various corrective and preventive measures as appropriate. The metrics are also published to the senior management at regular intervals and the appropriate actions are taken.
    • Governance – Communication Channels
      Steering Committee
      SVAM Senior Management
      SVAM Key Executive Sponsor
      Client Senior Management
      Key Executive Sponsor
      Meeting : Quarterly
      Engagement review, Strategy &
      Business Transformation initiatives,
      Approval of changes and policies
      SVAM Account Manager
      SVAM Program Director
      Client IT Sponsor
      Client Engagement Manager
      Relationship Management
      Meeting : Monthly
      Program Review , Delivery Excellence
      SLA/Metric tracking, Risk Management
      New Opportunities
      Value Register, Customer Delight
      SVAM Project Manager
      Client Project Managers
      Local Business Owners
      Execution Management
      Meeting : Weekly
      Project Status and Tracking, SLA and Metric
      Tracking , Operation Issues, Delivery
      Coordination ,Issue Consolidation and
      Tracking , Resource Management, Tactical Control,
      Change Management
    • Representative Projects
    • New York City Department of Environmental Protection
      The DEP commissioned a program to equip every water meter in the City of New York with an active RFID device to enable automated meter reading. The program was essential not only to improve service levels and the efficiency of operations. The data is needed to help plan water capacity and distribution models for a city population expected to grow by as many as one million people in the next ten years.
      DEP had contracted with a large government contractor to build the city-wide wireless network for reading the devices, RFID and meter manufacturers, and several installation contractors to deploy the devices throughout the city. But there was no unifying way to coordinate all the players who had to integrate activities to meet an aggressive schedule.
      SVAM designed and built an application called MITS that allowed the contractors to plan and execute their activities in a coordinated way. The system was built on Microsoft’s .NET framework to integrate into DEP’s architecture. The project made use of an agile approach to accommodate an aggressive schedule, with concept to delivery taking just five months.
      By addressing systemic inefficiencies, MITS is helping to improve process complexity and delays that the City Comptroller’s office estimated to cost $24M, with recurring benefits for billing, payment, and cash flow expected to grow into the future.
      Challenge
      SVAM’s Solution
      Results
    • Motorola
      The Enterprise Mobility Division asked SVAM to improve service levels and reduce expenses in managing a suite of applications and the supporting infrastructure. SVAM provides managed services teams onsite and offshore.
      The applications portfolio includes disparate but integrated solutions:
      • Dispatch for Windows (DfW), a group of custom applications, serves as the customer interface for
      accessing Motorola’s service functions
      • ViryaNet, a COTS solution that provides Customer Service
      • Clarify, a CRM application for Service Center and Field Service
      • Actuate, Centralized Reporting for the Enterprise Performance
      • Production Support, including System Admin, Network Engineering, and DB Admin
      SVAM applied its CorrectShoreSM model to staff a distributed team onsite and offshore to deliver ADM and infrastructure services at a very attractive price while delivering top flight service.
      The applications suite has an unrivaled reputation with Motorola’s business leaders and customers for creating high service levels.
      Challenge
      SVAM’s Solution
      Results
    • International Flavors and Fragrances (IFF)
      The world’s second largest fragrance and flavors creator, a $2B global company, needed to manage infrastructure by simultaneously taming costs without compromising on quality. They also needed to rapidly implement a document management system integrated with SAP.
      The document solution required integration across multiple continents and service providers:
      • Implement the Saperion document platform in less than three months
      • Integrate with data created by a BPO partner
      • Take over support for a legacy Lotus Notes that links to the new system.
      SVAM deployed a local team to work closely with client business and technology leaders, along with vendor product experts, to implement the system rapidly. We then continued onsite and offshore support for Notes as client teams redeployed to strategic areas.
      SVAM delivered world-class solutions at significant cost advantage via process and resource management expertise based on experience with other global clients. We became integral with the client’s IT “chemistry” leveraging SVAM’s CorrectShoreTM model.
      Challenge
      SVAM’s Solution
      Results
    • SiteIntel
      An Internet firm needed a way to provide real-time national security information to their subscribers.
      SVAM was asked to create a robust platform that also had an attractive look and feel, with configurable pages for end-user personalization. By the very nature of SITE Intel’s business, a high level of security and privacy was required, along with powerful search capabilities and ease of creating of new pages and internal websites. The design also had to enable a second phase to integrate Web 2.0 features.
      The SVAM team selected Microsoft SharePoint as the platform to deliver this wide ranging capability. Beyond the traditional document management emphasis, the team integrated ASP.NET C# code to leverage the strong database engine within SharePoint.
      The SITE Intel web-based application is the product of choice for the best security intelligence available to non-governmental organizations.
      Challenge
      SVAM’s Solution
      Results
    • SonicWall
      SonicWALL designs, develops, manufactures, and sells network security, content security, and business continuity solutions worldwide. In a very competitive industry, SonicWALL wanted deeper insight into the profit dynamics of the business, and how operational excellence could make an impact.
      SonicWall had ERP and CRM platforms that are functionally rich and integrated, but the IT team was fully committed to supporting that environment for ongoing activities. They could not have the capacity to create a robust business intelligence platform to yield the desired insight.
      SVAM built an Enterprise Data Management platform for robust yet easy to use performance management. The system is built on .NET technologies and makes extensive use of the Qlikview Business Intelligence Tool. The team took an agile development approach that permitted the client to experiment with innovative ideas and deploy those that created the most value.
      The BI solution has been so successful that it is being deployed among the senior leadership throughout the company. In the next phase, we are integrating the platform with a business process management engine to integrate operations.
      Challenge
      SVAM’s Solution
      Results
    • Clients – Public Sector
      State of Connecticut
      NYS DCS
      NYC DCAS
      NYS OMRDD
    • Client - Corporate
    • Feedback
      Your feedback is very important to us, please contact us for more information and feedback
      Email : solutions@svam.com
      Phone : +1 (516) 466 6655
    • SVAM International, Inc.
      233 East Shore Road,
      Great Neck NY 11023
      www.svam.com
      Thank You for your time!!