Health Care Knowledge Transfer Using The Online Environment

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I gave this presentation to a group of health care managers in Alberta Canada (February 2009). The goal of this presentation was to increase awareness around the possibilities that Web 2.0 tools offer the managers to enable their teams to network, collaborate and share knowledge. It was well received and I have been asked to present it again in December 2009.

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  • Health Care Knowledge Transfer Using The Online Environment

    1. 1. Health-care knowledge transferHealth-care knowledge transfer using the online environmentusing the online environment
    2. 2. Ever feel like technology is movingEver feel like technology is moving so fast… you think you’ve missedso fast… you think you’ve missed the train?the train?
    3. 3. TerminologyTerminology  BlogsBlogs  Collaborative writingCollaborative writing  PodcastsPodcasts  RSSRSS  Social bookmarkingSocial bookmarking  Social networksSocial networks  Video feedsVideo feeds  Virtual worldsVirtual worlds  WikisWikis For a comprehensiveFor a comprehensive list of Web 2.0list of Web 2.0 applications seeapplications see handouthandout
    4. 4. Aims of this presentationAims of this presentation 1.1. To consider why Web 2.0 technology isTo consider why Web 2.0 technology is important to health care practiceimportant to health care practice 2.2. To discuss how we can participate inTo discuss how we can participate in healthcare knowledge transfer usinghealthcare knowledge transfer using these technologiesthese technologies 3.3. To review which tools you might selectTo review which tools you might select for which purposefor which purpose 4.4. To tell you how we’re preparing theTo tell you how we’re preparing the NetNet generation for practicegeneration for practice 5.5. To think about how theTo think about how the Gen-XGen-X andand BoomersBoomers can get on boardcan get on board
    5. 5. The importance of Web 2.0The importance of Web 2.0 technology in health care practicetechnology in health care practice  Most online health resources are not createdMost online health resources are not created by healthcare professionalsby healthcare professionals  A significant number of so-called healthA significant number of so-called health information sites have no professional inputinformation sites have no professional input ~ However ~~ However ~  Traditional Internet interventions, withTraditional Internet interventions, with content by healthcare professionals, is part ofcontent by healthcare professionals, is part of the answer and…the answer and…  User-generated content through Web 2.0 isUser-generated content through Web 2.0 is the other part!the other part! (Boulos & Wheeler, 2007;Potts, 2006)
    6. 6. Evidence-Based Information Communities of Practice Client opinion and ideas Information for clients Using online technology to manageUsing online technology to manage a world of information…a world of information…
    7. 7. Evidence-based practiceEvidence-based practice  Web 2.0 tools such as wikis and blogs areWeb 2.0 tools such as wikis and blogs are typically NOT used to inform EBP…typically NOT used to inform EBP… • Lack of evidenceLack of evidence • Lack of referencingLack of referencing • No peer reviewNo peer review • Maybe not ethicalMaybe not ethical • Look for the Hon code symbolLook for the Hon code symbol  Which tools are useful?Which tools are useful? • RSS feeds from specific sitesRSS feeds from specific sites • Well referenced wikisWell referenced wikis
    8. 8. Specific toolsSpecific tools  Blog: topic specific, reflectiveBlog: topic specific, reflective  Wiki: encyclopaedia, resourceWiki: encyclopaedia, resource  Collaborative writing: virtual place toCollaborative writing: virtual place to create documentscreate documents  Personalized home pages: orient youPersonalized home pages: orient you in the virtual worldin the virtual world  Social networking: a way ofSocial networking: a way of connecting to people with similarconnecting to people with similar interestsinterests
    9. 9. Web-log or BlogsWeb-log or Blogs  Tend to centre around a certain topicTend to centre around a certain topic  Can have one or more authorCan have one or more author  Can be public or privateCan be public or private  Very easy to set upVery easy to set up  Is a great way to enter the Web 2.0Is a great way to enter the Web 2.0 worldworld
    10. 10. An OT blogAn OT blog
    11. 11. Wiki: MeansWiki: Means “Fast”“Fast” in Hawaiianin Hawaiian A wiki is:A wiki is:  A collaborative software that allows aA collaborative software that allows a group to collaborategroup to collaborate • Users add content and edit others’ contentUsers add content and edit others’ content  Able to be developed, edited andAble to be developed, edited and modified with no knowledge ofmodified with no knowledge of programming or HTMLprogramming or HTML • making it accessible to everyone, not just themaking it accessible to everyone, not just the tech-savvy!tech-savvy!  Able to be maintained equally by allAble to be maintained equally by all usersusers
    12. 12. A wiki’s content isA wiki’s content is generated by its usersgenerated by its users  The users are responsible for the direction andThe users are responsible for the direction and content of the wiki web site over time.content of the wiki web site over time.  Everyone that uses the wiki has the opportunityEveryone that uses the wiki has the opportunity to contribute to it and/or edit in the way thatto contribute to it and/or edit in the way that they see fit.they see fit.  This allows a wiki to change constantly andThis allows a wiki to change constantly and morph to represent the needs of the users overmorph to represent the needs of the users over time.time.  Roll-back capacity in “history” tab can removeRoll-back capacity in “history” tab can remove accidental loss of data or enable group toaccidental loss of data or enable group to restore content or return to a previous version.restore content or return to a previous version. (Bray & Boufford, 2006; Samarawickrema, 2007)
    13. 13. A wiki you probably know!A wiki you probably know!
    14. 14. Wiki’s in healthcareWiki’s in healthcare Wikis can be used:Wikis can be used:  For collaboration on projects andFor collaboration on projects and researchresearch  As a continuing professional developmentAs a continuing professional development tool:tool: • Connect rural practitioners to city practitionersConnect rural practitioners to city practitioners • Develop communities of practiceDevelop communities of practice  As a tool with clients:As a tool with clients: • For sharing knowledge (encyclopaedia-style wiki)For sharing knowledge (encyclopaedia-style wiki) • Create resources for ongoing use by clients (eg: homeCreate resources for ongoing use by clients (eg: home modification wiki)modification wiki)
    15. 15. Discussion forumsDiscussion forums
    16. 16. Collaborative writingCollaborative writing
    17. 17. Personalized home pagePersonalized home page
    18. 18. Social NetworkingSocial Networking
    19. 19. Learning environmentsLearning environments
    20. 20. Client information and opinionClient information and opinion  Web 2.0 tools are perfect forWeb 2.0 tools are perfect for obtaining information and opinionsobtaining information and opinions from clientsfrom clients • WikisWikis • BlogsBlogs • Virtual worldsVirtual worlds • Discussion forumsDiscussion forums
    21. 21. Communities of practiceCommunities of practice  Web 2.0 tools are perfect for creatingWeb 2.0 tools are perfect for creating communities of practicecommunities of practice • BlogsBlogs • WikisWikis • Collaborative writingCollaborative writing • Social bookmarkingSocial bookmarking • Social networkingSocial networking
    22. 22. Information for clientsInformation for clients  Web 2.0 is perfect for creatingWeb 2.0 is perfect for creating information for clientsinformation for clients • BlogsBlogs • WikisWikis • Podcasts (aural only)Podcasts (aural only) • Vid-casts (visual and aural)Vid-casts (visual and aural) • Communities of practiceCommunities of practice
    23. 23. Getting the Net Generation readyGetting the Net Generation ready for practicefor practice  Incorporating blogs, wikis, podcasts,Incorporating blogs, wikis, podcasts, vid-casts, virtual worlds, discussionvid-casts, virtual worlds, discussion forums, etc in day to day teachingforums, etc in day to day teaching  Demonstrating the applicability forDemonstrating the applicability for practicepractice  Highlighting the risks of Web 2.0Highlighting the risks of Web 2.0  Demonstrating professional practiceDemonstrating professional practice in the online worldin the online world  Researching the students perceptionsResearching the students perceptions to share with the world!
    24. 24. Getting Gen X and BoomersGetting Gen X and Boomers on boardon board
    25. 25. Getting Gen-XGetting Gen-X andand BoomersBoomers onon boardboard  Start simpleStart simple  Get familiar with toolsGet familiar with tools  Try not to be overwhelmed byTry not to be overwhelmed by choiceschoices  Ask yourself some questions… thenAsk yourself some questions… then make a planmake a plan
    26. 26. Stop… Think… Act…Stop… Think… Act…  What do I do well in my practice?What do I do well in my practice?  What do I want to improve?What do I want to improve?  Who do I want to learn from?Who do I want to learn from?  Who do I want to learn with?Who do I want to learn with?  Do I share my knowledge?Do I share my knowledge?  Do I acknowledge others’ knowledge?Do I acknowledge others’ knowledge?  How can this all be better coordinated?How can this all be better coordinated?  Am I invested in this?Am I invested in this?  What support do I need?What support do I need?
    27. 27. Web 2.0 ApplicationsWeb 2.0 Applications ApplicationApplication DescriptionDescription Getting StartedGetting Started BlogBlog A blog (or weblog) is a website where items areA blog (or weblog) is a website where items are posted on a regular basis with the most recent postsposted on a regular basis with the most recent posts at the top. Usually a blog is about a single topic orat the top. Usually a blog is about a single topic or theme.theme. Video description:Video description: Understanding BloggingUnderstanding Blogging Getting started:Getting started: BloggerBlogger Collaborative writingCollaborative writing Collaborative writing tools facilitate editing andCollaborative writing tools facilitate editing and reviewing of a text document by multiplereviewing of a text document by multiple individuals either in real-time or asynchronously.individuals either in real-time or asynchronously. Video description:Video description: Understanding Google DocsUnderstanding Google Docs Getting started:Getting started: Google DocsGoogle Docs PersonalizedPersonalized homepageshomepages A personalized homepage lets you assemble all yourA personalized homepage lets you assemble all your favourite widgets, feeds, social networks, email,favourite widgets, feeds, social networks, email, videos and blogs on one fully-customizable page.videos and blogs on one fully-customizable page. Getting started:Getting started: iGoogleiGoogle PodcastPodcast A podcast is a series of audio or video digital-mediaA podcast is a series of audio or video digital-media files which is distributed over the Internet byfiles which is distributed over the Internet by syndicated download (RSS), through Web feeds, tosyndicated download (RSS), through Web feeds, to portable media players and personal computers.portable media players and personal computers. Getting started:Getting started: Understanding podcastingUnderstanding podcasting Finding podcasts of interest:Finding podcasts of interest: PodscopePodscope Social bookmarkingSocial bookmarking Users save links to web pages that they want toUsers save links to web pages that they want to remember and/or share. These bookmarks areremember and/or share. These bookmarks are usually public, but can be saved privately or sharedusually public, but can be saved privately or shared with specified people or groups.with specified people or groups. Video description:Video description: Understanding social bookmarkingUnderstanding social bookmarking Getting started:Getting started: DeliciousDelicious
    28. 28. Web 2.0 ApplicationsWeb 2.0 Applications ApplicationApplication DescriptionDescription Getting StartedGetting Started SyndicationSyndication (RSS) feeds(RSS) feeds You can subscribe to syndicated web feeds soYou can subscribe to syndicated web feeds so that the Internet updates you, you don’t havethat the Internet updates you, you don’t have to remember to check for updates.to remember to check for updates. Video description:Video description: Understanding RSS feedsUnderstanding RSS feeds Social networksSocial networks Online communities of people who shareOnline communities of people who share interests and activities, or who are interestedinterests and activities, or who are interested in exploring the interests and activities ofin exploring the interests and activities of others.others. Video description: Understanding SocialVideo description: Understanding Social NetworksNetworks Getting started: Facebook or Google GroupsGetting started: Facebook or Google Groups Video sharingVideo sharing Online video clips on almost any topicOnline video clips on almost any topic imaginable.imaginable. Finding videos of interestFinding videos of interest: YouTube: YouTube Multi User VirtualMulti User Virtual EnvironmentEnvironment Virtual world where the user is representedVirtual world where the user is represented by an avatar and can interact with otherby an avatar and can interact with other avatars in the environment.avatars in the environment. Video description: Second Life tutorialVideo description: Second Life tutorial Getting started:Getting started: Croquet Project or Second LifeCroquet Project or Second Life WikiWiki A wiki is a page or collection of Web pagesA wiki is a page or collection of Web pages designed to enable anyone who accesses it todesigned to enable anyone who accesses it to contribute or modify content. The mostcontribute or modify content. The most famous is Wikipedia.famous is Wikipedia. Video description:Video description: Understanding wikisUnderstanding wikis Getting started:Getting started: MediawikiMediawiki A medical (peer reviewed wiki): Ask Dr WikiA medical (peer reviewed wiki): Ask Dr Wiki Descriptions adapted from: Boulos, M. N. K. & Wheeler, S. (2007). The emerging Web 2.0 social software: An enabling suite of sociable technologies in health and health care education. Health Information and Libraries Journal, 24, 2-23. Seeman, N. (2008). Web 2.0 and Chronic Illness: New Horizons, New Opportunities [Electronic Version]. Healthcare Quarterly, 6, 104-110. Retrieved May 2008 from www.electronichealthcare.net. Wikipedia: http://www.wikipedia.org/
    29. 29. URL’s for Web2.0 toolsURL’s for Web2.0 tools Blog creationBlog creation  Blogger:Blogger:http://www.blogger.com/homehttp://www.blogger.com/home  Wordpress:Wordpress: http://http://wordpress.orgwordpress.org// Blog tracking/search:Blog tracking/search:  Google blog search:Google blog search: http://blogsearch.google.com/http://blogsearch.google.com/  Bloglines:Bloglines: http://www.bloglines.com/http://www.bloglines.com/  Technorati:Technorati: http://technorati.com/http://technorati.com/ Collaborative writingCollaborative writing  GoogledocsGoogledocs http://docs.google.com/http://docs.google.com/ Online desktops:Online desktops:  igoogle:igoogle: http://www.google.com/ighttp://www.google.com/ig Photosharing:Photosharing:  Flickr:Flickr: http://http://www.flickr.comwww.flickr.com//  Picasa:Picasa: http://http://picasa.google.compicasa.google.com// Podcast creation:Podcast creation:  http://www.how-to-podcast-tutorial.com/http://www.how-to-podcast-tutorial.com/ Podcast search engines:Podcast search engines:  Yahoo:Yahoo: http://podcasts.yahoo.com/http://podcasts.yahoo.com/  Podscope:Podscope: http://www.podscope.com/http://www.podscope.com/ RSS (Really Simple Syndication)RSS (Really Simple Syndication)  http://http://www.youtube.com/watch?vwww.youtube.com/watch?v =0klgLsSxGsU=0klgLsSxGsU to understand how thisto understand how this worksworks Social bookmarking, collaborative tagging andSocial bookmarking, collaborative tagging and tag cloudstag clouds  Delicious:Delicious: http://del-http://del-icio.usicio.us//,,  Citeullike:Citeullike: http://http://www.citeulike.orgwww.citeulike.org// Social networksSocial networks  Twitter:Twitter: http://twitter.com/http://twitter.com/  Facebook:Facebook: http://www.facebook.com/http://www.facebook.com/  MySpace:MySpace: http://www.myspace.com/http://www.myspace.com/ Video sharingVideo sharing  YouTube:YouTube: http://http://www.youtube.comwww.youtube.com//  BBC player:BBC player: http://http://www.bbc.co.uk/iplayerwww.bbc.co.uk/iplayer // Virtual worldsVirtual worlds  Second life:Second life: http://http://secondlife.comsecondlife.com// Wikis:Wikis:  Pbwiki:Pbwiki: http://http://pbwiki.com/academic.wikipbwiki.com/academic.wiki,,  Mediawiki:Mediawiki: http://www.mediawiki.org/wiki/MediaWikihttp://www.mediawiki.org/wiki/MediaWiki
    30. 30. ReferencesReferences Boulos, M. N. K. & Wheeler, S. (2007). The emerging Web 2.0 socialBoulos, M. N. K. & Wheeler, S. (2007). The emerging Web 2.0 social software: An enabling suite of sociable technologies in health and healthsoftware: An enabling suite of sociable technologies in health and health care education.care education. Health Information and Libraries Journal, 24,Health Information and Libraries Journal, 24, 2-23.2-23. Bray, B., & Boufford, B. (2006).Bray, B., & Boufford, B. (2006). Beyond ‘Eye Candy’: Using Wikis forBeyond ‘Eye Candy’: Using Wikis for Collaborative Student Presentation Web SitesCollaborative Student Presentation Web Sites. Paper presented at the. Paper presented at the IMPACT 2006. Retrieved 30 January 2007, fromIMPACT 2006. Retrieved 30 January 2007, from http://communities.blackboard.com/bbcswebdav/institution/IMPACThttp://communities.blackboard.com/bbcswebdav/institution/IMPACT %20Conference/7-13-06%209AM/Beyond%20Eye%20Candy_Bray.ppt.%20Conference/7-13-06%209AM/Beyond%20Eye%20Candy_Bray.ppt. Kift, S. (2003).Kift, S. (2003). From bolting on to embedding: How do we progress theFrom bolting on to embedding: How do we progress the seamlessness of online and in-class learning environments to enhanceseamlessness of online and in-class learning environments to enhance student learning outcomes?student learning outcomes? Paper presented at the OLT 2003Paper presented at the OLT 2003 Excellence: making the connections. FromExcellence: making the connections. From https://olt.qut.edu.au/olt2003/Proceedings/OLT%20Conf%20Proceedings.pdf#phttps://olt.qut.edu.au/olt2003/Proceedings/OLT%20Conf%20Proceedings.pdf#p .. Potts, H. W. W. (2006). Is E-health progressing faster than E-healthPotts, H. W. W. (2006). Is E-health progressing faster than E-health researchers? [Electronic Version].researchers? [Electronic Version]. Journal of Medical Internet ResearchJournal of Medical Internet Research,, 88. Retrieved 1 May 2008 from. Retrieved 1 May 2008 from http://www.jmir.org/2006/3/e24/http://www.jmir.org/2006/3/e24/.. Samarawickrema, G. (2007).Samarawickrema, G. (2007). Wikis in Higher Ed.Wikis in Higher Ed. Report. Melbourne:Report. Melbourne: Deakin University.Deakin University.

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