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About Compvue Oct 01 2012 V2
About Compvue Oct 01 2012 V2
About Compvue Oct 01 2012 V2
About Compvue Oct 01 2012 V2
About Compvue Oct 01 2012 V2
About Compvue Oct 01 2012 V2
About Compvue Oct 01 2012 V2
About Compvue Oct 01 2012 V2
About Compvue Oct 01 2012 V2
About Compvue Oct 01 2012 V2
About Compvue Oct 01 2012 V2
About Compvue Oct 01 2012 V2
About Compvue Oct 01 2012 V2
About Compvue Oct 01 2012 V2
About Compvue Oct 01 2012 V2
About Compvue Oct 01 2012 V2
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About Compvue Oct 01 2012 V2

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Compvue a California-based company providing IT and BPO services to major businesses in areas of compliance, finance & accounting, recruitment, IT, HR, billing, customer help-desk and other …

Compvue a California-based company providing IT and BPO services to major businesses in areas of compliance, finance & accounting, recruitment, IT, HR, billing, customer help-desk and other non-core back office operations. Over the years we have helped start-ups and big businesses increase revenues and cut down on operational expenses. You too can benefit on similar lines - at a fraction of the cost.

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  • 1. Compvue Inc. (A California Corporation) 440 N Wolfe RD, Sunnyvale, CA 94085 440 N Wolfe RD Sunnyvale CA 94085 www.compvue.com (408) 524–3001, sales@compvue.com ABOUT COMPVUE Oct 01, 2012, v2.0© Copyright 2012 Compvue Inc. Page | 1
  • 2. About Compvue• Business & technology consulting services – Founded in 2008 and acquired 5 years old company to  accelerate growth – Served over 50 clients across several verticals – Key focus on healthcare, financial and high‐tech – 125+Employees worldwide and expected to grow to 250+ in  next 12 months• Worldwide presence and delivery capability p y p y – U.S. Offices in Sunnyvale, CA (HQ) and Los Angeles – India & Philippines‐based global delivery offices with centers in  Chennai, Nagercoil and Manila• Highly experienced management team Highly experienced management team – Successful track record in working with companies like Cisco,  Network Appliance, Fujitsu, Wells Fargo, Amgen, Merck, T‐ Mobile, Virgin Mobile and  Performant Financial Corporation• Key Points Key Points – U.S. based (a California Corporation) and U.S. Federal Govt. &  California Govt. recognized minority owned small business – Development‐to‐Deployment Partnership Model – Top Talent Continuous Training Proactive Career Planning Top Talent, Continuous Training, Proactive Career Planning,  Centers of Excellence© Copyright 2012 Compvue Inc. Page | 2
  • 3. Our History 2011 2012LaunchedWeb / Web 2.0 Evolved as QBizTech Launched 2008Services Corporation services Established Specifically 2010 PhilippinesEstablishedE t bli h d designed PresenceCRM product for startup andDevelopment small 2007 Re-established Centers enterprise As Compvue Inc Focused onEstablished Specificoffices in Major focus ServicesSilicon Valley on Government,& Nagercoil, Focus on Healthcare and MajorIndia 2006 strategic Hi-Tech Infrastructure business Investments I t t with small and Target medium Small & Medium Healthcare, 2004 enterprises Enterprises and Financial & 2005 Established E t bli h d p Startups g High-Tech Focus Chennai, India Established operations CRM product Development © Copyright 2012 Compvue Inc. Page | 3
  • 4. Representative Clients Mercury Air Group OUR KEY TECHNOLOGY PARTNERS© Copyright 2012 Compvue Inc. Page | 4
  • 5. Global Delivery Model & Worldwide Locations Corporate Office p Sunnyvale, California. USA Global Delivery Center  Gl b l D li C Chennai, India Global Delivery Center  Nagercoil, Tamil Nadu, India Global Delivery Center Makati City, Philippines y, pp Global Delivery Model © Copyright 2009, Compvue Inc.© Copyright 2012 Compvue Inc. Page | 5
  • 6. Our Infrastructure• Leased STPI* Infrastructure (ISO 9001Certified)• Multiple Platform, Multiple OS environment • Sonic  firewall and multiple‐VPN setup• Cisco switched network linked to connectivity  provided by multiple telecom providers to  ensure almost 100% up‐time• Minimum 8 Mbps dedicated links at each  location• Open source VOIP Solution• Virtual global PABX • Video conferencing  Video conferencing• 100%  power backup • 24x7 operational facilities• Competency Labs & Centers of excellence C t L b &C t f ll© Copyright 2012 Compvue Inc. Page | 6
  • 7. Our SLA Driven Approach• Service quality achievement and measurement – Right SLAs – M ti Metrics. • Sample SLA goals – Acknowledgement of issues – Turnaround time of issues  – Escalation of issues• Reports / Metrics – Uptime reports for applications / components – Initial response time reports – Incident resolution time reports – Incident status report (incoming, backlog, open,  closed) – Monthly issues resolved and categorized by cause – Performance vs. SLA reporting© Copyright 2012 Compvue Inc. Page | 7
  • 8. Leveraging Compvue Your Concerns Our Solutions Onsite • Reduce management and administration Offshore Cost - effectiveness costs delivery model • Ability to scale up resources at low costs • Cost effective 24x 7 support SLA- • 24 x 7 SLA based servicesService quality and Processes based • Standardized processes based on CMM-5 and ITIL service framework to improve reliability and efficiency p y y Delivery D li • Access to pool of skilled people with diverse Experienced technology expertise and highly • Rapid ramp-up capability Resourcing effectiveness skilled team • Free up client resources to undertake strategic initiatives IT • IT infrastructure consulting services for platform Infrastructure Technology improvements migration, performance tuning, consolidation, Consulting and migration infrastructure portfolio rationalization© Copyright 2012 Compvue Inc. Page | 8
  • 9. Our Services – IT Consulting & Resourcing • U.S. based IT Resourcing – Contract IT Resourcingg – Contract‐to‐Hire IT Resourcing – Permanent/Full Timing Hiring• Global IT Consulting – Onsite and Outsourced Services – IT Technology Strategic Assessments &  Roadmaps – Web & Mobile Development & Support Web & Mobile Development & Support – Custom Application Development,  Maintenance and Support – Infrastructure and application operation and Infrastructure and application operation and  support© Copyright 2012 Compvue Inc. Page | 9
  • 10. Our Services – Key Technology Competencies• Web 2.0 – PHP, Ajax, Adobe Flash, Flex, Open Laszlo, …• Open source – Open source – PHP  – JBoss, Drupal , Alfresco, Joomla,  – Mono MySQL Linux Ruby on Rails Apache AJAX Mono, MySQL, Linux, Ruby on Rails,  Apache, AJAX,  Zend Framework, Dojo Toolkit, Laszlo…..• Microsoft – .NET, C#, VB NET C# VB – Sharepoint, Great Plains• Database – MySQL Oracle Microsoft SQL Server and Informix MySQL, Oracle, Microsoft SQL Server and Informix• Mobile & Social Media  – Android, Apple iOS – Li k dI F b k LinkedIn, Facebook© Copyright 2012 Compvue Inc. Page | 10
  • 11. Our Services – Business Process Outsourcing OUR OUR APPROACH BUSINESS SOLUTIONS AND TOOLS IMPACT BUSINESS PROCESS PRODUCTIVITY GAINS COMP-ASSESS   REENGINEERING IMPROVED EFFICIENCY TECHNOLOGY INITIATIVES- INITIATIVES COMP-OFFICE   APPLICATIONS, WEB, SOCIAL MEDIA & MOBILE HIGHER PROFITABILITY THROUGH LOWER OPERATIONAL COSTS COST EFFICIENCIES THROUGH OUTSOURCING CENTERS IN INDIA COMP-INTERACT AND PHILIPPINES REVENUE ACCELERATION (c) Copyright 2012, Compvue Inc.© Copyright 2012 Compvue Inc. Page | 11
  • 12. Our Services – Business Process Outsourcing• COMP‐ASSESS – Business Process Re‐engineering to optimize  processes for reduced process time, cost‐efficiencies  and reduced business processing errors. and reduced business processing errors – Cost/Benefit Analysis – Step‐by‐step transition from earlier to new re‐ engineered process• COMP‐OFFICE COMP OFFICE – Human Resource – Accounting, AP/AR, Forecasting and Reporting – Compliance – Timesheet, Billing and Coding – Documentation and retrieval – Website scanning, data entry and form filling • COMP INTERRACT COMP‐INTERRACT – Call center, Help Desk and Operator support – Recruitment – Revenue Recovery and Collections – Email, phone and social media campaigns for enlisting  E il h d i l di i f li ti and brand building – Surveys and feedback © Copyright 2012 Compvue Inc. Page | 12
  • 13. Our Services – Healthcare Specific BPO• Compliance  – Ensuring healthcare professional remain  compliant to all federal, state and local  compliant to all federal state and local certifications, licensing, testing etc.• Billing and Coding• Support Call Center• Handling Calendars and  Appointments• Transcription and Coding• Recruitment• Brand building  – Use of social media websites – Email and Phone Campaigns Email and Phone Campaigns © Copyright 2012 Compvue Inc. Page | 13
  • 14. Our Industry Focus• Healthcare – Healthcare Services and Providers – Standards and compliance Standards and compliance – IT Application Development, Maintenance,  Operations and Support – Business process Outsourcing • Financial (Debt Recovery) – Debt collections and recovery solutions for  y Federal and State Agencies – Application development, maintenance and  support pp – Debt Collection Outsourcing• High‐Tech – Software product engineering and support – Application development & management for IT © Copyright 2012 Compvue Inc. Page | 14
  • 15. Why Compvue?• Highly experience team – Silicon Valley, California background – Experiences derived from companies like Cisco Network Experiences derived from companies ‐ like Cisco, Network  Appliance, Fujitsu, Wells Fargo, Amgen, Merck, T‐Mobile,  Virgin Mobile and Performant Financial Corporation• Excellent infrastructure – Highly secure and ISO 9001 certified state of art Infrastructure• Reliability and Trust – U.S. Federal Government and California Govt. Approved  Minority Owned Small Business – A California Corporation with executive team in U.S. – Successful track record• V l Value – Our model is highly flexible to adopt to customer expectations – Highly cost optimized services model – Providing undivided attention to our customers Providing undivided attention to our customers – Faster response to the ever changing needs for our customers© Copyright 2012 Compvue Inc. Page | 15
  • 16. THANK YOU for reviewing the presentation and for your interest in Compvue.  www.compvue.com 440 N Wolfe RD, Sunnyvale, CA 94085. sales@compvue.com. 408-524-3001 © Copyright 2012, Compvue Inc. Reproduction and/or distribution without written permission is prohibited© Copyright 2012 Compvue Inc. Page | 16

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