1. Training Plan 2010

2. Starwood Managerial
Training topic PAX TARGET COST COST HOURS
EUROS MUR
Strategic Planning EXCOM Members
Behavioral EXCOMS + Assistant HOD
Interview Skills
HOT ACADEMY PM+SB+JMC
MOD TRAINING EXCOM Members
TTT Assistant HOD-SUPERVISOR
Leading Starwood ?????
TOTAL

3. Done
Planned
Starwood Quality Courses
Training topic PAX TARGET COST COST HOURS
EUROS MUR
Service Culture Phase I CDI
TTT SCT Phase II Property Service Culture Trainers
Creating a Positive Impression New Comers
ABC's of Housekeeping All HSK supervisors and attendants
Entertainment- SOP Entertainment and Explorers Team
Stewarding- SOP Stewarding Team
F& B- SOP F&B Team
Housekeeping+ Laundry- SOP Housekeeping + Laundry Team
Culinary - SOP Culinary Team
Front Office- SOP Front Office Team
Administration- SOP Finance, HR, Training
SPA- SOP Spa Team
Engineering- SOP Engineering Team
Total

4. Done
Planned
Starwood Sales Courses
Training topic PAX TARGET COST COST HOURS
EUROS MUR

5. Done
Planned
Technical Starwood Courses
Training topic PAX TARGET COST COST HOURS
EUROS MUR
Done
Planned

6. IT Courses
Training topic PAX TARGET COST COST HOURS
EUROS MUR

7. Done
Planned
Hotel pre-opening Courses
Training topic PAX TARGET COST COST HOURS
EUROS MUR
Chemical Training
Understanding Children
Elemis- Spa Training
Grooming For Ladies
Basic Food Hygiene
Training
First Aid Training
Fire fighting and Fire
Prevention
Blood Borne Pathogens
Butler Training Done
Planned
Total 483

8. Induction Courses
Training topic PAX TARGET COST COST HOURS
EUROS MUR

9. COST COST
PAX EUROS MUR HOURS HOURS/ PAX
STARWOOD
COURSES
HOTEL COURSES
IT COURSES

10. TOTAL