Team – Thinking bird
Better- faster-cheaper service for
customers anywhere and anytime
Brief on the business idea
Brief on the idea
•

It’s a service of bringing the suppliers of different services/service pro...
Value propositions of our business idea
•

Serving customers anytime and anywhere to meet their requirements. We will prov...
Design of website
1. How the customers will contact us
Design of website
2. My Leads section – In dashboard format
Design of website
3. How the customers will register for the service
Design of website
4. How the service providers will sign up
Design of website
5. Requirement wall post for service providers
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Low fidelity prototype betterfastercheaperservice

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IT entrepreneurship idea of bringing the suppliers/service providers and the customers together by online platform. The goal is to provide faster, better, cheaper services to customers anywhere and anytime. The platform will be in the form of a website and we will also develop the mobility app for the same. There will also be customer reviews, ratings for the services provided. We will also have discussion forums and real world workshops and meetings between customers and the service providers/ professionals

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Low fidelity prototype betterfastercheaperservice

  1. 1. Team – Thinking bird Better- faster-cheaper service for customers anywhere and anytime
  2. 2. Brief on the business idea Brief on the idea • It’s a service of bringing the suppliers of different services/service providers and the customers together through online platform. Objective is any service required anytime and anywhere by any consumer of service to be known to service providers instantaneously to provide better-faster-cheaper service • The platform will be in the form of a website and we will also develop the mobility app for the same. There will also be customer reviews, ratings for the services provided. We will also have discussion forums and real world workshops and meetings between customers and the service providers/ professionals • The initial services to start with: i) Start-up consultancy for start-up aspirants ii) Online tuition for various segments of customers (competitive examination preparation like GMAT, TOEFL, MBA entrance, Engineering and medical examination, Government and public sector job, vocational training and training for rural students at heavily subsidized cost) iii) Information technology- product development & Infrastructure service iv) Professional services - Medical service ( Doctors, diagnostic centre ) ,Legal service , Financial serviceChartered accountant We intend to add more and more services like job consultancy, interior design, event management, advertising assignments etc based on customer response, revenue stream and profit margin and with required due diligence
  3. 3. Value propositions of our business idea • Serving customers anytime and anywhere to meet their requirements. We will provide the customers maximum value for money. We will ensure they get the desired services quickly, effectively and within best available cost • We will have ratings/reviews for service providers for the service provided by them. There will be discussion forum as well. We will also undertake these activities - 1) Organizing social campaign, real time workshop and 2) meetings among service providers and customers. • Customer satisfaction surveys will be carried out on regular intervals to gauge the level of service provided and to bridge the gaps in services quickly • We will have easy and quick mechanism to address customer grievances. Customers will be able to reach us through “contact us" section. This will have form to fill out with details. They can also send us mails. These will be processed in the backend by CRM (customer relationship management) team with definite response and resolution time agreed with customers • We will have customer, people and technology governance processes and governance team to make our business process oriented. We will implement lean six sigma, ITIL, COBIT 5.0 processes • We will build best of class security features for our website and mobility platform with assurance of all data security and privacy
  4. 4. Design of website 1. How the customers will contact us
  5. 5. Design of website 2. My Leads section – In dashboard format
  6. 6. Design of website 3. How the customers will register for the service
  7. 7. Design of website 4. How the service providers will sign up
  8. 8. Design of website 5. Requirement wall post for service providers

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