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Case presentation  ‘attitude is everything’
Case presentation  ‘attitude is everything’
Case presentation  ‘attitude is everything’
Case presentation  ‘attitude is everything’
Case presentation  ‘attitude is everything’
Case presentation  ‘attitude is everything’
Case presentation  ‘attitude is everything’
Case presentation  ‘attitude is everything’
Case presentation  ‘attitude is everything’
Case presentation  ‘attitude is everything’
Case presentation  ‘attitude is everything’
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Case presentation ‘attitude is everything’

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Transcript

  • 1. Case Presentation- ‘Attitude is everything’
  • 2. Case Description.Albertsons – into problem. Entry of Johnston. Foreman’s Training. Impact
  • 3. Logic of Foreman’s 3-day course: Albertsons profitability  Bringing of a thing called Change’ Early start & yoga keeps mind fresh and relax- Healthy body. Generating strong self believe.
  • 4. Foreman’s Contd. Attitude changeGroup hugs & team activities- Enhance team building & familiarity. Closing differences. High determination- Improves productivity.
  • 5. Positive Attitude: Imperative to BusinessPositive attitude increases confidence & has positive effect on job.More adaptable to handle problems/pressure.Positive effect on the environment as wells as among peers.
  • 6. Positive Attitude: Contd. Bridge better relations b/w employees & customers.Enhancing working ability by best use of potential- uplifts business
  • 7. Evaluate EffectivenessGoal of Training- Mental, Physical, Emotional well being. Provide Attitude Training. Motivation Training.
  • 8. Evaluation criteria  Did employee learn during training?Has it enhanced performance in working? What have the trainee learned?
  • 9. Techniques for Evaluation: Evaluating benefit of training. Conducting a test before training, during & after the program is completed. Questionnaire given after completion to get the feedback. Through interviews. Progress graph determines change occurring is successful or not.
  • 10. As an Employee Positive outlook as a whole, helps deal with customers. Enhancement in personality. Optimistic approach to every situation.Compassionate to provide better customer service. Mental alertness leads to increased efficiency.
  • 11. Thank you.

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