DRS Presentation


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DRS Presentation

  1. 1. Disaster Recovery Services
  2. 2. Agenda <ul><ul><li>iZone </li></ul></ul><ul><ul><ul><li>Profile </li></ul></ul></ul><ul><ul><ul><li>Services </li></ul></ul></ul><ul><ul><ul><li>References </li></ul></ul></ul><ul><ul><ul><li>Strengths </li></ul></ul></ul><ul><ul><ul><li>Location </li></ul></ul></ul><ul><ul><li>Client DR Solution </li></ul></ul><ul><ul><ul><li>Location </li></ul></ul></ul><ul><ul><ul><li>Connectivity </li></ul></ul></ul><ul><ul><ul><li>Floor Design </li></ul></ul></ul><ul><ul><ul><li>Inter-connectivity </li></ul></ul></ul><ul><ul><ul><li>Security </li></ul></ul></ul><ul><ul><ul><li>Environmental Controls </li></ul></ul></ul><ul><ul><ul><li>Power redundancy </li></ul></ul></ul><ul><ul><ul><li>Infrastructure </li></ul></ul></ul><ul><ul><li>Support/NOC </li></ul></ul>
  3. 3. Profile <ul><li>iZone – A Service Provided by Sultan Telecom & ArabianITS </li></ul><ul><li>Sultan Telecom - exclusive telecommunications service provider in the Kuwait Free Trade Zone </li></ul><ul><li>More than 7 years of operation, currently serving more than 300 companies. </li></ul><ul><li>ArabianITS, a subsidiary of Sultan Center Group, is a fast growing IT Systems Integrator and Managed Services provider in the state of Kuwait. </li></ul><ul><li>iZone – Brand name, focus on Managed Services and Business Continuity Solutions </li></ul>
  4. 4. iZone Services <ul><li>-Data Center Co-location Facilities </li></ul><ul><li>Internet Services (Managed and Redundant) </li></ul><ul><li>Hosted Telecommunication Facilities </li></ul><ul><ul><li>xDSL </li></ul></ul><ul><ul><li>E1/PRI </li></ul></ul><ul><ul><li>Ethernet Fast/GigaEthernet </li></ul></ul><ul><ul><li>SDH </li></ul></ul><ul><ul><li>Fiber </li></ul></ul><ul><li>- Hosted Unified Communications </li></ul><ul><ul><li>IP Telephony </li></ul></ul><ul><ul><li>IP Fax </li></ul></ul><ul><ul><li>MS Exchange </li></ul></ul><ul><ul><li>Web </li></ul></ul>
  5. 5. <ul><li>Telecom </li></ul><ul><li>STC VIVA </li></ul><ul><li>Qualitynet </li></ul><ul><li>KEMS Zajil </li></ul><ul><li>Fast Telecom </li></ul><ul><li>United Networks </li></ul>Co-location References <ul><li>Commercial </li></ul><ul><li>Easa Hussain Al-Yousifi </li></ul><ul><li>Good Food Co. </li></ul><ul><li>Kuwait.net </li></ul><ul><li>Bloomberg </li></ul><ul><li>Tawasol Telecom </li></ul>
  6. 6. iZone Strengths <ul><li>-Strong Partner Relationships </li></ul><ul><ul><li>Cisco Premier Partner </li></ul></ul><ul><ul><li>Microsoft Service Provider Partner (SPLA) </li></ul></ul><ul><ul><li>Microsoft Registered Partner </li></ul></ul><ul><ul><li>Vmware Partner (Virtualization) </li></ul></ul><ul><ul><li>IBM ISS Gold (Tier 1) Partner (Secuirty) </li></ul></ul><ul><ul><li>Safenet (Ethernet/WAN Encryptors) </li></ul></ul><ul><li>- Multitude of References, Serving all 300 companies within the KFTZ </li></ul>
  7. 8. Strategic Location <ul><li>The distance between KSE HO and the proposed DR site is 7 KM </li></ul><ul><li>Data Center is in a secured area </li></ul><ul><li>Site is above the Water Table or flood level. </li></ul><ul><li>Availability of the Data Center is 24 X 7 X 365. </li></ul><ul><li>Major Kuwaiti Companies have moved Data Centers to Free Trade Zone Area Eg: Al-Mulla, Al-Sayer, SIEMENS, Huawei, STC VIVA, Motorolla, KEO, KNCC etc. </li></ul>
  8. 9. <ul><li>Fiber Connectivity </li></ul><ul><li>12 core Fiber rings </li></ul><ul><li>SDH cloud backup </li></ul><ul><li>TEC & SKB Fiber Connectivity </li></ul>
  9. 10. <ul><li>Floor Design </li></ul><ul><li>Green Field Data Center </li></ul><ul><li>Fully Customizable as per client’s </li></ul><ul><li>Requirements </li></ul><ul><li>Availability of full dedicated floor area </li></ul><ul><li>Physically secured premises </li></ul><ul><li>Kitchen and Storage Area </li></ul><ul><li>Staging Room </li></ul>
  10. 11. <ul><li>Interconnectivity to </li></ul><ul><li>Outside World </li></ul><ul><li>Existing Fiber Connectivity </li></ul><ul><li>to all ISPs and MoC </li></ul><ul><li>-UPS/Power Generator </li></ul><ul><li>- Transmission Equipment </li></ul>
  11. 12. Security <ul><li>Controlled and monitored entry, CCTV & IP Camera with recording </li></ul><ul><li>Proximity cards along with Finger Print authentication </li></ul><ul><li>CCTV surveillance and recording facility up to 30 days can be provided. </li></ul><ul><li>Secure shipping /handling and storage area. </li></ul><ul><li>Firewall/Intrusion Prevention Systems for Internet and Data Security </li></ul>
  12. 13. Security-Continued Biometric Security IP Camera Monitored
  13. 14. <ul><li>Environmental Controls </li></ul><ul><li>Temperature and Humid controlled environment </li></ul><ul><li>Centralized cooling </li></ul><ul><li>Heat sync and Cool Sync provided </li></ul><ul><li>Control over dust contaminant </li></ul><ul><li>Raised floors with automated moisture detectors </li></ul><ul><li>Equipped with the latest certified Smoke / Heat and Fire detectors. </li></ul><ul><li>Fire Alarms and detectors of certified standards </li></ul><ul><li>Compressed Gas and Fire Suppression systems </li></ul>
  14. 15. Power Redundancy <ul><li>Redundant 90 KW power </li></ul><ul><li>UPS with extended battery backups available </li></ul><ul><li>  </li></ul><ul><li>Diesel/Petrol Power Generator with a large on site fuel capacity for one week operations of the data center. </li></ul><ul><li>  </li></ul><ul><li>Flexibility in offering various power configurations and various power options such as 10A; 15 A; 32 A; or other industry standards KSE ask at the time of deployment. </li></ul><ul><li>Every Rack has provision for power supply on two different electrical distribution boxes. </li></ul>
  15. 16. Infrastructure <ul><li>Data Center Fiber connectivity (point to point) with KSE HQ. </li></ul><ul><li>Redundancy against Fiber cuts. </li></ul><ul><li>High Speed Fiber connectivity with all ISP’s in Kuwait. </li></ul><ul><li>UTP, Fiber cables should be of certified industry standards and latest. </li></ul><ul><li>Integration of performance and traffic management capabilities of Data Link Layer 2 with the scalability and flexibility of Network Layer 3 routing. </li></ul><ul><li>Provision of Network management tools if needed. </li></ul><ul><li>Non-compliance or disruption in Data Center’s environment, network or any other services will have early warning system to alert the concerned staff either through SMS, email etc. </li></ul>
  16. 17. Infrastructure-Continued Structured Cabling Professional NOC SDH Cloud
  17. 18. Network Operations Center (NOC) <ul><li>24 x 7 x 365 NOC Monitoring </li></ul><ul><li>Infrascape state of the Art NMS with pro-active and SMS alerts </li></ul><ul><li>ITIL Based Ticketing System </li></ul><ul><li>Weekly Performance Reports </li></ul><ul><li>Single Point of Contact for all issues/incidents/problems </li></ul><ul><li>Cisco CCM based Contact Center </li></ul><ul><li>Ample E1/ISDN PRI Channels </li></ul><ul><li>Certified and competent Staff </li></ul>
  18. 19. Infrascape NMS <ul><li>Monitor Interface availability, utilization and error statistics </li></ul><ul><li>Monitor CPU, Memory and Hard disk utilization on servers </li></ul><ul><li>Monitor CPU utilization on routers </li></ul><ul><li>Monitor Environment information (Temperature, Fan Status etc) </li></ul><ul><li>Monitor ICMP availability and response </li></ul><ul><li>Monitor Service Status on Windows Server </li></ul><ul><li>Monitor Process Status and resource utilization by the process on Unix servers </li></ul><ul><li>Monitor HTTP application availability </li></ul><ul><li>Monitor TCP Sessions on a device </li></ul>
  19. 20. Infrascape NMS screen shots
  20. 21. Infrascape NMS screen shots
  21. 22. Infrascape NMS References
  22. 23. Thank You