Report on hrm function related to pepsico

IN THE NAME OF ALLAH WHO IS THE MOST BENEFICENT & EVER MERCIFUL

SUMITTED TO:MAM AFSHAAN SEHARBUSINESS ADMINSTRATION DEPARTMENT DATE OF SUMISSION: NOVEMBER 19 ,2011 COURSE TITLE HUMAN RESOUCRES MANAGEMNET

GROUP MEMBERS:AISHA AMBEREEN 05AISHA MATEEN 06ANIBA MUNIR 09AYESHA HINA 11FAIZA JAWEED 23HINA HAMMID 27ATIYA NAFEES 62

D E D I C A T I O N “THIS REPORT IS DEDICATED TO ALL BUSINESS STUDENTS AND MY RESPECTED TEACHER”We like to dedicate this report to all business students who want to become great business professionals and want tobe on the height of the “BUSINESS WORLD “. We hope that they would be satisfied from our task and that would help them in their future life. We at this point shall not forgetthe fruitful efforts of our teacher “MAM AFSHAAN SEHAR” without whom we would have been unable to accomplish this REPORT.

ACKNOWLEDGEMENT:First of all, we would like to say Alhamdulillah, for giving us the strength and health to do this report until it done. We are verythankful to Allah Almighty who has given us the power and ability to think and judge the maters and then to make use of the blessed abilities Then I am heartily thankful to our teacher MAM AFSHAAN SEHAR whose encouragement, guidanceand support from the initial to the final level enabled us to develop an understanding of the subject unable us to prepare it. Last but not a least, We offer our regards and blessings to all our friends and Not forgotten to our ‘s family for providingeverything, such as money, to buy anything that are related to this project work and their advice, which is the most needed for this project. Internet, books, computers and all that as our source to complete this report. They also supported us and encouraged us to complete this task so that we will not procrastinate in doing it.

LETTER OF AUTHORIZATIONStudents of MBAFederal Urdu UniversityNovember 19, 2011Dear studentsI am Afshaan Saher, hereby authorize you to make a report onhrm functions, including all relevant information about report, useall the tools to make a appropriate report, its help you tounderstand the procedures to make a report.You should submit this report on November 19, 2011, after thisdate report is not acceptable.Sincerely,Afshaan SaherBusiness Administration department

LETTER OF TRANSMITTALNovember 19, 2011MAM AFSHAAN SEHARFederal Urdu UniversityGulshan campus, KarachiDear MadamWe are submitting to you the report. The report is entitled. The purposeof the report is to enhance our report writing skills n know about thehrm function. The content of this report concentrates on the allfunctions of hrm and how their related to PEPSI co. This report alsodefines how we make analysis of any company.Sincerely,Aisha AmbereenAisha MateenAniba MunirAyesha HinaFaiza JaweedHina HammidAtiya Nafees

TABLE OF CONTENTS NAME------------------------------------------------PAGE NO.Abstract………………………………………………………………….Executive Summary……………………………………………………..History of pepsi cola………………………………………………………What is pepsi........................................................................................Pepsi Co. …………………………………………………………………….Board of Directors and Committees……………………………………….Pepsi cola in Pakistan …………………………………………………..Mission statement…………………………………………………………Vision statement………………………………………………………………Promise of PepsiCo…………………………………………………………..Facts about the company…………………………………………………Product in spot light: PEPSI……………………………………………..Profit table………………………………………………………………….Coke VS. Pepsi……………………………………………………………….PepsiCo Asia, Middle East & Africa……………………………………….Advertising strategies of Pepsi Vs Beverage Industry…………………….Genre wide advertising for pepsi and coke ……………………………..Advertising of Pepsi WITH STARS…………………………………………….Pepsi make a program for society………………………………………………….Pepsi Heiracy………………………………………………………………….HR introduction……………………………………………………………………HR objectives…………………………………………………………………..HR Policies………………………………………………………..HRIS…………………………………………………………………………………….HR planning…………………………………………………………………………HR Functions of PEPSICO………………………………………………….JOB descriptionReporting Relationships……………………………………………………………….Job Summary………………………………………………………………………..

Working condition…………………………………………………………………….Job Specifications………………………………………………………………..Employee empowerment…………………………………………………………Labour relations……………………………………………………………………Recruitment…………………………………………………………………………….Internal Methods…………………………………………………………………External Methods…………………………………………………………Strategies for Recruitment……………………………………………………….Selections…………………………………………………………………………Selection process………………………………………………………………….Training and development……………………………………………………….Performance appraisal……………………………………………………………Compensation &benefits……………………………………………………In PepsiCo following compensation& benefits apply……………..Recommendation……………………………………………………….Conclusion…………………………………………………………………..

ABSTRACT Pepsi-Cola is a carbonated beverage that is produced and manufactured by PepsiCo. It is sold in stores, restaurants and from vending machines. The drink was first made in the 1890s by pharmacist Caleb Bradham in New Bern, North Carolina. The brand was trademarked on June 16, 1903. There have been many Pepsi variants produced over the years since 1903, including Diet Pepsi, Crystal Pepsi, Pepsi Twist, Pepsi Max, Pepsi Samba, Pepsi Blue, Pepsi Gold, Pepsi Holiday Spice, Pepsi Jazz, Pepsi X (available in Finland and Brazil), Pepsi Next (available in Japan and South Korea), Pepsi Raw, Pepsi Retro in Mexico, Pepsi One, and Pepsi Ice Cucumber in Japan. Pepsi cola is situated is an Industry thatis dominator by two Competitors Coca Cola and of course themselves. Although Pepsi and Coke basically go after all consumers who purchase soft drink beverage Coca Cola targets it product atthe head of household. According to the beverage digest the customer base for soft drinks is whopping 95% of regular user in United States.This represents the large number if potential customers for Pepsi Cola.The Pepsis advertising the campaigns are referring to the markets that marketers refer to as Generation X. The Generation X consumer isprofiled to be between the age of 18 to 29.They have high expectations in life and very active. They adopt a lifestyle of living for today and not worry about long term goal. They also have a focus on the 12 to 18 year old market.

Executive SummaryFirst of all we gathered the information from internet and then we startedanalyzing about the current situation of PEPSICO. During this process ofanalyzing the HR Department we came across some problems and someadvantages prevailing in the company. Our project of PEPSICO covers the following HR Areas • MISSION AND VISION STATEMENT OF THE COMPANY • HR FUNCTIONS • JOB ANALYSIS • SWOT ANALYSIS

HISTORY OF PEPSICO COLAIn 1893, Caleb Bradham, a young pharmacist from New Bern, NorthCarolina, begins experimenting with many different soft drinkconcoctions. Like many pharmacists at the turn of the century he hada soda fountain in his drugstore, where he served his customersrefreshing drinks, that he created himself. His most popular beveragewas something he called “Brad’s Drink " made of carbonated water,sugar, vanilla, rare oils, PepsiCo and cola nuts. One of Calebsformulations, known as “Brad’s Drink "; created in the summer of1893, was later renamed PepsiCo Cola after the PepsiCo and colanuts used in the recipe. In 1898, Caleb Bradham wisely bought thetrade name "Pep Cola" for $100 from a competitor from New York,New Jersey that had gone broke. The new name was trademarked onJune 16th, 1903. Bradhams neighbor, an artist designed the firstPepsiCo logo and ninety-seven shares of stock for Bradhams newcompany were issued.1898 - One of Calebs formulations, known as " Brads Drink " acombination of carbonated water, sugar, vanilla, rare oils and colanuts, is renamed "PepsiCo-Cola" on August 28, 1898. Pepsi Colareceives its first logo.1902 - The instant popularity of this new drink leads Bradham todevote all of his energy to developing Pepsi Cola into a full-fledgedbusiness. He applies for a trademark with the U.S. Patent Office,Washington D.C., and forms the first Pepsi Cola Company.

WHAT IS PEPSI?Pepsi (stylized in lowercase as pepsi, formerly stylized in uppercase as PEPSI) isa carbonated soft drink that is produced and manufactured by PepsiCo. Createdand developed in 1898 and introduced as "Brads Drink", it was later renamed as Pepsi-Cola on June 16, 1903, then to Pepsi in 1961.PEPSI CO.PepsiCo Inc. is an American multinational corporation headquartered inPurchase, Harrison, New York, United States, with interests in themanufacturing, marketing and distribution of grain-based snack foods,beverages, and other products. PepsiCo was formed in 1965 with themerger of the Pepsi-Cola Company and Frito-Lay, Inc. PepsiCo has sinceexpanded from its namesake product Pepsi to a broader range of food and

beverage brands, the largest of which include an acquisition of Tropicana in1998 and a merger with Quaker Oats in 2001 – which added the Gatoradebrand to its portfolio as well.As of 2009, 19 of PepsiCos product lines generated retail sales of morethan $1 billion each, and the company’s products were distributed acrossmore than 200 countries, resulting in annual net revenues of $43.3 billion.Based on net revenue, PepsiCo is the second largest food & beveragebusiness in the world. Within North America, PepsiCo is ranked (by netrevenue) as the largest food and beverage business.Indra Krishnamurthy Nooyi has been the chief executive of PepsiCo since2006 and the company employed approximately 285,000 people worldwideas of 2010. The company’s beverage distribution and bottling is conductedby PepsiCo as well as by licensed bottlers in certain regions. PepsiCo is a SIC2080 (beverage) company.

Board of Directors and Committees PepsiCos business strategy and affairs are overseen by our Board of Directors, which is comprised of one executive director and eleven independent outside directors. Only independent outside directors make up our three standing Board Committees, 1) Nominating and Corporate Governance, 2) Audit, and 3) Compensation.1. Shona L. Brown Senior Vice President, google.org 2. Ian M. Cook President and Chief Executive Officer, Colgate-Palmolive Company Dina Dublon Consultant, Former Executive Vice President and Chief Financial Officer, JP Morgan Chase & Co. Victor J. Dzau, M.D. Chancellor for Health Affairs, Duke University and President & CEO, Duke University Health Systems Ray L. Hunt Chairman of the Board, President and Chief Executive Officer of Hunt Consolidated, Inc. Alberto Ibargüen President & Chief Executive Officer, John S. and James L. Knight Foundation Arthur C. Martinez Former Chairman of the Board, President & Chief Executive Officer, Sears, Roebuck and co. 3. Indra K. Nooyi

Chairman and Chief Executive Officer, PepsiCo4. Sharon Percy Rockefeller President & Chief Executive Officer, WETA Public Stations James J. Schiro Former Chief Executive Officer, Zurich Financial Services5. Lloyd Trotter Managing Partner, GenNx360 Capital Partners Daniel Vasella Chairman of the Board, Novartis AG Alberto Weisser Chairman & Chief Executive Officer, Bunge Limited

PEPSICO COLA IN PAKISTANThe market in Pakistan is surely dominated by Pepsi. It has proves itself tobe the No.1 soft drink in Pakistan. Now days Pepsi is recognized asPakistanis National drink. In 1971, first plant of Pepsi was constructed inMultan, and from their after Pepsi is going higher and higher. Pepsi is thechoice soft drink of every one. It is consumed by all age groups because ofits distinctive taste. Compared with other Cola in the market, it is a bitsweeter and it contributes greatly to its liking by all. Consumer’s surveyresults explain the same outcome and Pepsi has been declared as the mostwanted soft drink of Pakistan.Pepsis greatest rival is Coca Cola. Coca Cola has an internationalrecognized brand. Coke’s basic strength is its brand name. But Pepsi with itsaggressive marketing planning and quick diversification in creating andpromoting new ideas and product packaging, is successfully maintaining isNo.1 position in Pakistan. In coming future Pepsi is also planning to enterinto the field of fruit drinks. For this purpose it has test marketed its mangojuice in Karachi for the first time.When Pepsi was introduced in Pakistan, it faced fierce competition with 7up,lemon and lime drinks, which was established during 1968, in Multan. Pepsiintroduced its lemon and lime, "Teem" to compete with 7up. It successfully,after some years, took over 7up, and this enhanced Pepsis profits andmarket share. In Pakistan, Pepsi with 7up enjoys 70% of the market sharewhere as the coke just has 20% markets share.Pepsi is operating in Pakistan, through its 12 bottlers all over Pakistan.These bottlers are Pepsis strength. Pepsi has given franchise to thesebottlers. Bottlers, produce, distribute and help in promoting the brand. Pepsialso launched its fast food chain KFC i.e. "Kentucky Fried Chicken.”

MISSION STATEMENT“To be the worlds premier consumer ProductsCompany focused on convenient foods andbeverages. We seek to produce healthy financialrewards to investors as we provide opportunitiesfor growth and enrichment to our employees,our business partners and the communities inwhich we operate. And in everything we do, westrive for honesty, fairness and integrity.”

THE VISION STATEMENTTo be a leading house of FMCG products with local dominance, globalprominence, the strongest financial fundamentals and maximum efficiencyPromise Of PepsiCo.

FACTS ABOUT THE COMPANY 1.Pepsi is a USA based public company whose stocks are available in New York. 2.Mountain Dew, acquired by Pepsi-Cola in 1964, switches its advertising and package graphics room hillbillies to action-oriented scenes. 3.The third Mountain Dew slogan appeared in 1973 "Put A Little Yahoo in Your Life." 4.PepsiCo acquired Pizza Hut, Inc. Pizza Hut was founded in 1958 by Dan and Frank Carney. 5.Taco Bell is was acquired by Pepsi. Taco Bell was established in the mid 1960s by Glen Bell. 6.PepsiCo purchased Kentucky Fried Chicken, the leader in the quick service chicken market. KFC was founded by Colonel Harland Sanders. Colonel Sanders began franchising the company in 1952. KFC was spun off along with Pizza Hut and Taco Bell businesses as Tricon Global Restaurants, Inc. in 1997. 7.PepsiCo purchases Seven-Up International, the third largest franchise soft drink operation outside the United States

PRODUCT IN SPOTLIGHT: PEPSI Type: Pepsi Cola Manufacturer: PepsiCo Country of origin: USA Introduced: 1902Ingredients: • Amount per 100mL • Energy 196.5 kJ • Fat 0 g • Sodium 0.98 mg • Carbohydrates 11.74 g • Sugar 11.04 g • Protein 0 g • Caffeine 10 mg

Profit table:MARKET SHARE

COKE VS. PEPSICompetitionThe Coca-Cola Company has historically been considered PepsiCo’s primarycompetitor in the beverage market,[25] and in December 2005, PepsiCo surpassedThe Coca-Cola Company in market value for the first time in 112 years since bothcompanies began to compete. In 2009, the Coca-Cola Company held a highermarket share in carbonated soft drink sales within the U.S. [26] In the same year,PepsiCo maintained a higher share of the U.S. refreshment beverage market,however, reflecting the differences in product lines between the two companies.[26] As a result of mergers, acquisitions and partnerships pursued by PepsiCo inthe 1990s and 2000s, its business has shifted to include a broader product base,including foods, snacks and beverages. The majority of PepsiCos revenues nolonger come from the production and sale of carbonated soft drinks.[27] Beveragesaccounted for less than 50 percent of its total revenue in 2009. In the same year,slightly more than 60 percent of PepsiCos beverage sales came from its primarynon-carbonated brands, namely Gatorade and Tropicana. [26]PepsiCos Frito-Lay and Quaker Oats brands hold a significant share of the U.S.snack food market, accounting for approximately 39 percent of U.S. snack foodsales in 2009.[26] One of PepsiCos primary competitors in the snack food marketoverall is Kraft Foods, which in the same year held 11 percent of the U.S. snackmarket share.PepsiCo Asia, Middle East &Africa

The most recently created operating division of PepsiCo covers Asia, the MiddleEast and Africa. In addition to the production and sales of several worldwide Pepsi-Cola, Quaker Foods and Frito-Lay beverage and food product lines (includingPepsi and Doritos), this segment of PepsiCo’s business markets regional brandssuch as Mirinda, Kurkure and Red Rock Deli, among others.[1] While PepsiCoowns its own manufacturing and distribution facilities in certain parts of theseregions, more of this production is conducted via alternate means such aslicensing (which it does with Aquafina), contract manufacturing, joint ventures andaffiliate operations. PepsiCo’s businesses in these regions, as of 2009, contributed13 percent to the company’s net revenue worldwide.Advertising strategies of PepsiVs Beverage IndustryEven today Pepsi is the one of leader of beverage industry but it still follow theCoca-Cola so it has to do every way to gain more market share and keep itsposition in the top of cola beverage. As we know the main customer target isteenagers and young adults and they have similarly interested around the worldthere are sport and music. In fact, the company is recognized worldwide as aleader in advertising, marketing, sales and promotional initiatives. Advertisingmake fun that is a purpose of Pepsi other point that Pepsi has to think about it ishow it can extend its repeat consumer. Pepsi and other Pepsi Cola productsincluding: Diet Pepsi, Caffeine Free Pepsi, Caffeine Free Diet Pepsi, Pepsi Max,Mountain Dew, Slice, Diet Slice, Gatorade, Sobe and Mug brands. a cool and up-to-date so nobody can say they do not know what Pepsi is.

GENRE WIDE ADVERTISING FORPEPSI AND COKEThis clearly helps to establish a very interesting fact that Coke is advertised moreon genres such music, soaps, news bulletin and Pepsi is advertised more onsports such as cricket, soccer and wrestling

Advertising of Pepsi WITH STARSPepsi co. started advertising with different stars of different countries toenhance their consumptionsPEPSI made the Program is aimed at identifying the Cricket Talent in the PakistaniYouth and would help in developing skilled cricketers at the grassroots level whichcan then be groomed to become super stars of the future.

PEPSI MAKE A PROGRAMFOR SOCIETYPEPSI made the Program is aimed at identifying the Cricket Talent in the PakistaniYouth and would help in developing skilled cricketers at the grassroots level whichcan then be groomed to become super stars of the future.PEPSI HEIRCAY:

HR INTRODUCTION:HR department follows the policies by the HR department of PEPSICO. AtPEPSICO, their belief that "their people are their greatest assets”. They takegreat pride in acknowledging the contribution each one of them makes. They focuson People Development and for that they ensure:Staff PEPSICO with world class Professionals and ensure that the right systemsare in place to encourage them to develop to their full potential. • Create a collaborative and mutually supportive work environment that encourages people to grow. • Build a team of professionals who deliver expertise by participating in business decisions. • Develop Performance Management and reward systems underlying our Business strategy.

HR OBJECTIVES: • To look out for the well being of all employees of the company. • Provide leadership and direction to employees of the company. • Career Development planning for all employees of the company. • Ensure thorough training of nationwide employees. • To provide individual employees with orientation on the company at the time of joining. • To provide employees with solutions to their problems. • Maintaining data records of all employees of PEPSICO (Human Resources information System). • To evaluate and retain those employees who are assets to the company.HR Policies:Friendly, conversant, flexible and congruent with business environment. “Policiesare legally compliant with clearly expressed processes for timely revisions and aframework in place to foster employee adherence.”

HRIS: Development of interactive web-site aligned with all HR sub-functions to facilitate communication between employee and organization through dialogue boxes and speedy availability of information. Enhancing overall perception of HR, as with the help of HRIS the function of HR is changing direction and heading towards Relationship Building, in this all the links are being recreated and employees are given much more weight as compared to past.HR PLANNING:HR planning’s purpose is to determine what HRM requirements exist for current &future supplies & demands of workers. The organization ensures that they havethe right number and kinds of people at the right place; this task is accomplishedby regular recruitment and selection, performance evaluation, Promotions, RegularTraining and development programs.

HR Functions of PEPSICO:STRENGTHS: 1. The people in the HR department of PEPSICO are extremely qualified personnel so no flaws in decision making are prominent. 2. They have sufficient resources of getting knowledge from outside sources. 3. They prefer new entrants of the market to increase their efficiencyWEEKNESS: 1. The ethical issues in the PEPSICO prevail the most. 2. The employees in the PEPSICO don’t participate equally so there are chances of misspalnning.

JOB DESCRIPTION• Company Name: PEPSICO• Job Title: Assistant HR Manager• Job Code: 310-4• Salary: Rs.35000 Reporting Relationships : Assistant HR manager reports to HR Manager, and then he reports to the HR Secretary. Then all other HR people get information from the HR secretary.

Job Summary: • Manage the HR activities of the department. plans and develops the systems and procedures for recruiting • Supervises staff in accordance with company’s policies and procedures. Responsible for coaching and training. • Job Duties • HR manager’s major duties include assisting the HR activities, for instance if any recruiting procedure needs to be implemented then the HR manager is responsible for it. HR manager in PEPSICO has to make some plans for a assigning duties to the employeeWORKING CONDTIONS: • Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work. • Performance Standards: • PEPSICO expects from its employee’s specific performance expectations for each major duty and also expects certain behaviors like friendliness, helpfulness, courtesy, and punctuality.Job Specifications:In PEPSICO the minimum job requirement for a HR Manager is Master degree inHRM with relevant work experience.

EMPLOYEE EMPOWERMENT :The company is giving more stress on employee empowerment by giving themright to participate in decision making specially those decision which directly affectthe employee themselves. Also the company gives the subordinates the right towork on the behalf of its supervisor in absence of him.The company is paying more attention to strengthen the relationship amongemployees by giving them equal opportunities to take advantage of the firm’sincentives, because no biasness among employees is practiced in the firm whichaffects the good relations among employees.LABOUR RELATIONS :The company is paying more attention to strengthen the relationship amongemployees by giving them equal opportunities to take advantage of the firm’sincentives, because no biasness among employees is practiced in the firm whichaffects the good relations among employees.

RECRUITMENT :PEPSICO employs through both formal and informal ways of recruitment.Departments tell their need to HR department. And then recruitment is done on therequirement by the project. All candidates send their CV’s by post; they are thenshort listed and called. So those candidates then report at the PEPSICO fromwhere they are sent to the Human Resource Department for further interviews. Butrecently PEPSICO has devised a new way of recruitment i.e. online Applications.They give Ads in leading newspaper and use some other mass mediacommunication channels and then receive applications and CV’s online. In thisway huge paper work is reduced and recruitment process is improved in terms ofefficiency and convenience with the use of technology.RECRUITMENT :PEPSICO uses both Internal and External Recruitment. But the priority is given tothe internal if the employee has the capabilities, required by the management forworking on that post. In Internal recruitment they ask for employee referrals. Anyemployee can refer any competent and potential person and if the referred personcomes up to their expectations and hired, then the one who referred is rewardedwith a bonus. In External environment the company’s corporate Image matters alot in a way that not only new candidates are attracted but also people whobecame a part of it in past.InternalMethods :PEPSICO usually prefers “Job Posting” in whichemployees from with in the organization arepreferred but if the organization feels that theemployee is not competent enough then they go

for external methods. Such announcements are made through bulletin boards,memos and other internal sources.External Methods :PEPSICO usually prefers advertising through newspapers and their official websitefor their recruitment purposes. They give an open invitation to everyone to apply,so people who are interested come and if they are capable enough they are hired.They don’t prefer any specific universities or colleges to get the applicants, whatmatters are the potential talent and caliber of the person and his commitment towork. Last year a scheme is started in which team of HR professionals visitsdifferent colleges and universities to recruit fresh and passionate candidates.Strategies for Recruitment • The recruitment process is likewise the same but minutely varies in the organization depending upon the ranks. In recruitment PEPSICO keeps certain things in front e.g. • What the person was getting (in terms of salary) prior to PepsiCo’s Job.

• Whether the person is polished enough to adjust in their environment. • Whether He/she has the required technical skills, the required qualification for the specific job. In PEPSICO they surely see qualifications but they prefer a person with required skills, aptitudes, experience and capabilities.STRENGTHS: 1. The factor of succession planning is prevailing 2. They use the right techniques in recruiting.WEEKNESS: 1. At the time of the recruitment the most suitable and appropriate employee may not be available.SELECTION:In PEPSICO, selection Criteria is based on numerous factors such aseducation, health, background and previous experience.

SELECTION PROCESS1.The Application :The employment application is candidate’s first chance to present hisqualifications to the Organization. As such, it is extremely critical for his/hercontinued participation in the examination process. Before beginning, one has toreview thoroughly what the Job Announcement specifies as the requirements toqualify for the position. Candidate must meet these criteria to be considered forthe position; ensure that, otherwise candidate will be wasting his effort incompleting the application. Most entries on the form are self-explanatory, but afew pointers on filling it out may help.2.Written Exams:Written exams are usually obtained from one of several test construction firmsavailable to them. These tests are designed to determine level of technical and/oranalytical abilities associated with the particular position for which candidate hadapplied. The test which is conducted in PEPSICO selection purpose is TEST OFCOGNITIVE ABLITIES. This test is mostly taken from fresh graduates. Whereas,some people are selected on the basis of experience.

3.Performance Exams:Performance exams test ability to accomplish specific job-related tasks byproviding the opportunity to actually perform them. These tests are scheduledthrough the Human Resources Department office, with notification in writing of thedate, time, location and duration of the test. Instructions will be given on the tasksto be completed and then asked to complete them. Individuals with considerablerelevant experience will conduct the evaluations. Safety, quality of work,adaptability, performance under stress, etc. are evaluated.4.Specialized Testing :Some positions will require specialized testing, such as technicalskills, agility and communication skills etc. These tests are scheduledjust as like other tests.5.The Panel Interview :The results of this component of the exam process will be used to determine ifcandidate should be included on theList of Eligible Candidates forwarded tothe hiring authority for consideration fora departmental Selection Interview.This portion of the examination isnormally weighted 100% (or asindicated on the Job Announcement.The Panel is comprised of qualifiedindividuals, which may or may not be employees of the City. Normally, the panelwill consist of three evaluators. These individuals will evaluate responses to avariety of job-related questions over the scheduled time period.

6.The Selection Interview :Once the List of Eligible Candidates is established it is sent to the Department(s)that is hiring to fill a current vacancy. The Department Head is responsible forsetting up Selection Interviews. He/she may interview anyone on the list, since allpersons referred to the department are qualified. The Department Head will belooking for the candidate with the best qualifications for their particular position.The candidate selected to fill the vacancy will undergo a medical examination,drug screen, background investigation, and a probationary period before attainingpermanent employment status.STRENGTHS • They implement a crucial testing system which affects the selection process. • They have a separate selection criteria for each job.WEEKNESS: • They take group interview which causes much confusion.TRAINING &DEVELOPMENT:PEPSICO has trained and developed many of itssenior and fast track managers and supervisors. Forlower and technical staff the organization have acomplete training calendar for the year, iforganization thinks and feel that an employeerequires training to update his knowledge about the

field, he just have to report the HR department and he will be listed for the nexttraining program.On-the-job Training:As compared to other competitive organizations the training program ofPEPSICO is quite different. It providesfull opportunity to its employee todevelop themselves and also trainthem according to the requirements oftheir job. In return they will be greatestasset for their organization. Theemployee is being trained in manyways while they are on job.External sources:These are formal training opportunities that PEPSICO offers toemployees either internally or externally. A trainer, facilitator and/orsubject matter expert are brought into the organization to provide thetraining session or an employee are besent to one of these learning opportunitiesduring work time. These trainingopportunities are provided in the form ofseminars, classroom training courses andworkshops.STRENGTHS: • They hire foreign instructor for the training of the employees • The employees after getting trained perform well and become able to maximize their potential.

WEEKNESS: • The factor of favoritism effect the performance of certain employees.PERFORMANCEAPPRAISAL:The jobs are evaluated on yearly basis under 360o method; the competentemployees are rewarded in shape of promotions, bonus, increments and annualholidays and promotion. The results of an appraisal can be used to identify areasfor further development of the employee. The organization also uses differentquestionnaires, which consist of numerous questions about the behavior of theemployee, and then on the basis of these answers personality of the employee isjudged. When evaluation is made the unsatisfactory performers are given warning.The employee after warning is put under observation, for some period of time andif the employees’ performance is still unsatisfied then are demoted or fired.COMPENSATION &BENEFITS

Human Resource Management (HRM) has never been as significant as it is today.Companies want to attract, retain and motivate brains to meet objectives. TodayHumans are regarded as one of every company’s assets so they need to beefficiently and effectively managed. One of the tools companies use to attract,retain and motivate its people is Compensation Management. In this hub, I shalldefine compensation and benefits along with their advantages for a company andits workers.COMPENSATION:Would the three salespersons and the receptionist work for free? No. They would,like us all, expect something in return. You must have heard a common phrase:Give and Take. You always have to give things topeople in return to what you take from them.Compensation refers to this exchange, but inmonetary terms. Compensation is the employersfeedback for an employees work. It simply is themonetary value you would give to your fouremployees in return of their services.Gary Dessler in his book Human ResourceManagement defines compensation in these words"Employee compensation refers to all forms of paygoing to employees and arising from theiremployment."BENEFITS:Employees today are not willing to work only for the cash alone, they expect extra.This extra is known as employee benefits. Also known as fringe benefits,Employee benefits are non-financial form of compensation offered in addition tocash salary to enrich workers’ lives.Employee benefits are not performance-based, they are membership-based.Workers receive benefits regardless of their performances. Employee benefits as awhole have no direct affect on employee performance, however, inadequatebenefits do contribute to low satisfaction level and increase absenteeism andturnover in employees. So you would have to carefully design your benefitpackage. Your package may include a cell phone to each worker, taking them to atraining workshop or seminar, giving them a day or two off every month and so on.While deciding on the benefits package, do consider the associated costs.

IN PEPSICO FOLLOWINGCOMPENSATION &BENEFITS APPLY:Promotion:Promotion is direct shift only to the next level from the current grade, theemployee’s performance is evaluated and if his performance is above average heis given promotion. PEPSICO promotes only those candidates who areexperienced and eligible for that particular vacancy.Increments:The company decides at the end ofthe financial year, according to itsfinancial condition, whether increments should be given or not.

Free transport:PEPSICO provide free transport to local employee. Medical facility:PEPSICO provide free medical facilityto workers depending upon theposition/rank of the employee.House loans:They give the facility of house loan only to deserving individual. The loan approvaldepends upon the post of the employee.

Overtime payment:Overtime payment is pay for only those workers who are working more than theirworking hours mostly overtime payment is given to low level staff.

RECOMMENDATIONS They should develop such system in their HR department that no ethical issues can be raised. The employees should participate in all the activities of the department. They should choose plan in such a way that when there is a need of recruitment the proper candidate must be available. The factor of favoritism must be eliminated from the department of HR. They should hold meetings of the HR employees more frequently for eliminating any misunderstanding.

CONCLUSIONPepsiCo a name of standard and quality product. PepsiCo is stressing moreon its short term planning strategies to make its image good enough in theworld community. And is stressing more on the customer services and healthand nutrition factors. It has a strong management to keep the PepsiCo on theheight of professionalism and commitment to quality. Managementfunctions have a strong impact in thePepsiCo. The management of the PepsiCodoes not compromise on the quality andthe values to be followed. This way thecompany is prospering by accelerating itsfunctions in a well mannered Way.

BIBLIOGRAPHYMaterial Provided by JBPL (PEPSICO)Web-sites:www.google.comwww.jaibeverages.comwww.pepsico.com

Report on hrm function related to pepsico

by Aniba Munir on Mar 07, 2012

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Report on hrm function related to pepsico Document Transcript