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  • 2. CONCEPT Culture is the totality ofbeliefs,customs ,traditions & values shared by the members of the organisation.
  • 3. Culture is the set of important understanding thatmembers of a community share in common
  • 4. CHARECTERISTICS Every culture have its own identity Culture defines the internal environment It differentiates one co from another Culture is relatively stable It is perceived by members It controls attitude,behavior & performance of the employees
  • 5. PERSPECTIVE Culture creates the boundary beyond which no employees are permitted to go Social recognition of the culture makes the co to grow & develop Acts as motivator that guides employees Culture provides stability It gives rise to positive attitude & behavior It make people development oriented
  • 6. ELEMENTS Individual autonomy:The degree of responsibility,freedom that individuals have in the organisation Structure:The degree to which organisation creates clear objectives,performance expectations & authority relationship Management support:The degree that employees are provided support,assistance Identity:Members identify themselves as a part of the organisation
  • 7.  Reward system:Reward system is based on performance rather than seniority Risk tolerance: Employees are encouraged to be innovative,aggressive & risk taking Conflict tolerance:The degree to which employees are encouraged to share conflict & criticisms only
  • 8.  Communication:Employees are restricted to formal hierarchy or authority Outcome orientation:Management focuses on results rather than the techniques People orientation:Management tend to focus on employee needs & demands
  • 9. IMPLICATIONS ORPROCESS/MAINTAINING CULTURE Selection of employees Actions of top management Socialization
  • 10. Selection of employees Careful selection-right person at the right job Interviewer should be trained enough to value for company culture Selecting only those who match with the culture
  • 11. Actions of top management Culture is depending on them Their ideas are to be expressed through culture It make them understand how muchd) Risk can be taken fore) Freedom should be given to subordinatesf) Wages or promotions or rewards should be raised
  • 12. Socialization The adaptation of culture by the new entrants is called socialization Important to make people aware about culture The process refersd) Pre-arrival Stage :e) Encounter Stage :f) Metamorphosis or Transformation Stage:
  • 13.  Pre-arrival Stage Some learning is done before a new entrants join the enterprise They may have set of values,beliefs & expectations Candidates should be made aware about company norms & values
  • 14.  Encounter Stage: After joining,he may face ‘Reality shock’,may be satisfied or not He may find gap between his expectations with organisational expectation He requires orientation to overcome the problem
  • 15.  Metamorphosis or Transformation Stage: Real change in the employee takes place He adjusts to his work group values,norms He starts to enjoy new company culture If he is not able to adapt new culture,it results lack of commitment & low productivity & even turnover also
  • 16. SOCIALISATION PROCESS Pre-arrival Encounter TransformationProductivity Commitment Turnover
  • 17. ORGANISATIONAL CLIMATE Set of charecteristics that describean organisation & distinguishes one from another & influences thebehaviour of people in organisation
  • 18. “Climate may be thought of as the perception of thecharacteristics of an organisation” -Joe Kelly
  • 19. NATURE Abstract & intangible concept Perceived aspect of internal culture Offers a distinct identity Total expression of what the organisation is It remains stable over time It’s a multi-dimensional concept
  • 20. NEED OF A CULTURE Influences satisfaction & performance through change in behaviour Influences attitude through evaluation of self & others Places constraints upon individual freedom of choice & decision making
  • 21. ELEMENTS OF ORGANISATIONALCLIMATE Individual autonomy:The degree of responsibility,freedom that individuals have in the organisation Structure:The degree to which organisation creates clear objectives,performance expectations & authority relationship Reward system:Reward system is based on performance rather than seniority
  • 22.  Job satisfaction:Degree of happiness if jobs are designed that allow to implement workers creativity Morale:High morale lead to atmosphere of cooperation whereas low morale leads to low productivity Control:Control system may be either rigid or flexible that create formal or informal structure
  • 23. FACTORS INFLUENCINGORGANISATIONAL CULTURE• Organisational context:Mission,goals,objectives,functions etc• Organisational structure:Size,degree of centralisation,operating procedure• Leadership process:Style,communication decision making & related process• Physical environment::Employee safety,stress etc• Values & norms:Conformity,loyalty,impersonality etc
  • 24. ORIGIN OF CLIMATEManagerial Employee EmployeePolicies performance charecteristicsOrganisational ORGANISATIONALstructure CLIMATETechnologyExternalEnvironment