usability evaluation of ultimateguitar.com and yourchords.com
Usability Evaluation ofUltimateguitar.com and Yourchords.com
RATIONALEUsability is all about making things easier. In website, Lessthinking, less frustration. If your home page doesnt effectivelycommunicate with its target audience, its worse than useless: its aliability • According to George A. Miller’s studies humans’ short term memory can retain only about 5-9 things at one time. This fact is often used as an argument for limiting the number of options in navigation menus to 7;Satisfying Web users don’t prefer optimal ways to find theinformation they’re looking for. Instead they permanently scan forquick’ndirty-solutions which are “good enough”.• In todays competitive online environment, you have about 5-8 seconds to grab your visitors attention. It must be immediately apparent from the home page who your company is and what it does.
STATEMENT OF THE PROBLEMThe study deals with the Usability Evaluation of theultimateguitar.comand yourchords.com, the study was done to answer the followingquestions:How satisfied are the users after testing the website?In terms of relevance of results, Are the users satisfied with theresults gathered in the different website?What are the conclusions based on the findings of the survey?
RESEARCH METHODOLOGYThis study uses both quantitative and qualitativemethod for conducting the research. The datacollected through different methods such as giving aspecific task to a user, evaluating the user and theproduct. To come up to possible findings to whichEload users prefer most. The proponent makes use ofEvaluation, Questionnaire for the participants. Theproponent analyzed the data based from theinstruments utilized to provide for conclusions andrecommendations.
RESEARCH RESEARCH RESEARCHRESPONDENTS INSTRUMENTS PROCEDURES Participants were asked to perform a Think aloud there were 5 protocol in respondents •Survey which theywho will answer questionnaire describe their the survey thought as questionnaire •Interview they completed which is the the task. A first time •Think – a – survey users. loud method questionnaire will be answered by the users.
User Satisfaction from the different task ULTIMATEGUITAR.COM YOURCHORDS.COM U1 U2 U3 U4 U5 Ave U1 U2 U3 U4 U5 Ave1. Search for 5 4 5 2 3.7"lyrics and 4 S 4S 4S 4S 4S 4S 4S VS S VS U Schords"TOTAL 4 3.7 S SWeights Range Scale5 4.21 – 5.00 Very Satisfied (VS)4 3.41 – 4.20 Satisfied (S)3 2.61 – 3.40 No Opinion (NO)2 1.81 – 2.60 Unsatisfied (U)1 1.00 – 1.80 Very Unsatisfied (VU)
Relevance of Results ULTIMATEGUITAR.COM YOURCHORDS.COM U1 U2 U3 U4 U5 Ave U1 U2 U3 U4 U5 Ave1. Search 2 4 4 4 5 3.8 5 2 4 2 3 3.2for "lyrics LR R R R VR R VR LR R LR NO NOand chords"TOTAL 3.8 3.2 R RWeights Range Scale5 4.21 – 5.00 Very Relevant (VR)4 3.41 – 4.20 Relevant (R)3 2.61 – 3.40 No Opinion (NO)2 1.81 – 2.60 Less Relevant (LR)1 1.00 – 1.80 Not Relevant (NR)
Overall Performance asperceived by the Users ULTIMATEGUITAR.COM YOURCHORDS.COM U1 U2 U3 U4 U5 Ave U1 U2 U3 U4 U5 Ave1. Search for 4 3 4 4 3.8 5 3 3 2 3.4“lyrics and 4G 4G G S G G G E S S P Schords"TOTAL 3.8 3.4 G GWeights Range Scale5 4.21 – 5.00 Excellent (E)4 3.41 – 4.20 Good (G)3 2.61 – 3.40 Satisfying (S)2 1.81 – 2.60 Poor (P)1 1.00 – 1.80 Unusable (U)
Flexibility, Efficiency and Usability ULTIMATEGUITAR.COM YOURCHORDS.COM U1 U2 U3 U4 U5 Ave U1 U2 U3 U4 U5 Ave1. Flexibility 2 3.4 4 3 3.1 4 3 3 .2and 3G 3G 3G 3G G E AA G G AA F GEfficiency2. Usability 4 4 4 3.6 4 4 3.2 3G 3G 3G 2F 3G AA AA AA AA AA AA GTOTAL 3.7 3.4 AA G Weights Range Scale 5 4.21 – 5.00 Excellent (E) 4 3.41 – 4.20 Above Average (AA) 3 2.61 – 3.40 Good (G) 2 1.81 – 2.60 Fair (F) 1 1.00 – 1.80 Poor (P)
Think Aloud ObservationsQuestions User 1 User 2 User 3 User 4 User 51. How long have you Over 5 yrs Over 5 yrs 3 to 5 yrs Over 5 yrs Over 5 yrsused the Internet?2. Which website is the Yourchords.com Ultimateguitar.com Ultimateguitar.com Ultimateguitar.com Ultimateguitar.commost relevant results?3. Which website was the Ultimateguitar.com Ultimateguitar.com Ultimateguitar.com Ultimateguitar.com Ultimateguitar.comeasiest to use? Why? Easy to find results Easy to learn Gives exact results Results are very fast that the other website4. Which website would Yourchords.com Ultimateguitar.com Ultimateguitar.com Ultimateguitar.com Ultimateguitar.comyou rate the best? Why? Fast and easy to More relevant and Easy to use Very relevant results use has a good features5. Which features of Eye Tracking Format of results Results are clearly Format of results Fasterultimategitar.com did you presentedlike?6. Which features of None None Nothing None Noneultimategitar.com did youdislike?7. Which features of All Lyrics and Chords Features for Lyrics Information about Easy to understandyourchords.com did you and Chords the lyrics andlike? chords8. Which features of None Chords None None Noneyourchords.com did youdislike?
Task Duration(minutes) User 1 User 2 User 3 User 4 User 5 Task 1 1.20 4.33 1:48 2:14 2:05 Total Time Ultimate 1.23 2:30 2:13 1.41 3.55 guitar.com Total TimeYourchords 2:26 2:45 3:05 4.32 5:42 .com Total Time 3.49 4.75 5.18 5.73 8.97
FINDINGS, CONCLUSION, AND RECOMMENDATIONSHow satisfied are the users after testing the website? • Based on the results in table 1, the users rated both website as average.In terms of relevance of results, Are the users satisfied with theresults gathered in the different website? • Based on the results found in table 2, both website provides relevant resultsWhich of the two website are preferred by the users? • Based on results table 5, the users prefer to use ultimateguitar.com than yourchords.com.
CONCLUSION RECOMMENDATIONAs we based the results Since based on the resultspresented in Chapter 2, ultimateguitar.com is more relevantthe study shows that that the yourchords.com, theultimateguitar.com is yourchords .com must not be complicated than the other website.more Usable than Features only improve a product if ityourchords.com. is always used by the users. ItUltimateguitar.com gives means that the yourchords.com mustmore relevant results, have the main goal to improve thesatisfies the users more, product, so that the users willand has a better satisfied that the yourchords.com isperformance than relevant to used.Yourchords.comyourchords.com as rated confirmed that the results are notby the users. that relevant. This report recommends that yourchords.com add more features to attract user’s eye and to improve this aspect.
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