Once upon a time …. this multinational corporation was looking for IT methodology specialist (awful name by the way). I was looking for a job, and given that I knew some stuff about RUP, UML and CMMI, and interestingly I also knew some stuff about a methodology that is called Agile (Agile might be good, it sounds like doing the same stuff faster, that might have been a plus) ING decided to hire me for that position. So, tree years ago, I started working as level 8 employee in a 11 levels organisation with more than 1000 employees that would have never imagined the impact of that hiring.
After tree years they have more than 23 kanban boards, near 200 people from business, IT and contractors, every product building starts with an Agile inception and is continuously delivered in sprints by Scrum teams and the portfolio is visualised in taskboards their to properly manage the product flow among much more exciting things.
The virus spread also outside IT: business people are familiarised with Scrum, Kanban, user stories, continuous integration and delivery, daily standup meetings, retrospectives, etc. Even the top management participate in retrospectives, and use Agile inception and visual thinking techniques.
Cooperation and collaboration between IT and business drastically increased and the organisation decided to reinforce it, re-structuring the organisation to create a multi-disciplinar (business+IT) structure, which fits better with the new Agile way of working.
Many things happened in ING Direct Spain in this two years that I’m passionate about and I’d love to share with you.
I hope you’ll enjoy this story full of achievements, mistakes, successes, lessons learned, key factors, steps forward, steps backwards and much more about this long road.