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EU Online Survey 2009
 

EU Online Survey 2009

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    EU Online Survey 2009 EU Online Survey 2009 Presentation Transcript

    • EU Online Information Usage 2009 Angela Joyce December 2009
    • The survey
      • Used BOS software from Uni of Bristol http://www.survey.bris.ac.uk/
      • Nearly identical survey run in 2008 and published by UACES
      • Aimed at researchers, lecturers or information people involved in European studies
    • Methodology
      • Mix of open and multiple choice Qs
      • Via email lists/Twitter/work/blog
      • CF last year’s survey
      • Literature search
      • Results via ALISS, Intute channels
    • Summary of findings
      • 122 people responded cf 145, ‘08
      • Europa - much feedback
      • Top websites
      • Happier or not?
      • Changes from last year?
    • 2. Main subject/discipline?
      • Majority: law and politics
      • And…
      • international relations, economics, EU integration, energy, social sciences
    • 3. Level of online research skills?
      • Most users considered they had a high level of skills…
    • 4. How often do you use online EU info?
      • 50% every day
      • 33.9% weekly
      • 16.1% less (!)
    • 5. Services used most?
      • Europa 103 ple
      • Journals 76
      • Search engines
      • 73
      • News sites 71
      • Social s/ware 6!
    • 6. Top websites?
      • Europa – 46 ple (103 ple use it)
      • EUR-Lex – 13
      • Others – mix – eg. EU Observer, Eurostat, Google, Intute  , Europarl
    • 6a. Why? 77% 68% 62% 36% 18% 13%
    • 7. Main issues with EU online services?
      • Complex, hard to navigate 52%
      • Info not available 22%
      • Other reasons 22%
      • Forget passwords 18%
      • My instit doesn’t subscribe 12%
      • Site crashes 5%
    • 8. New Europa site easier?
      • Yes: 54.5%
      • No: 42.6%
      • Don’t use: 3%
      • Because .. better org, navigation, prettier!
      • But many negative comments…dumbed down, bad search, not complete overhaul
    •  
    • 9. How could EU online services be improved?
      • Search engine – Europa
      • Analyse traffic
      • Have 2 interfaces on Europa – 1 for public, 1 for research
      • Some positive comments too
    • 10. Paper-based services
      • 75% = highest
      • 50% some..
      • Most – not much
      • Reasons: Not available, bad for eyes! Most info online now.
    • 11. Any changes/trends?
      • Total replies 59
      • ‘No’ 23
      • Growing no of services, including blogs
      • Simpler services – good
      • Info overload 
    • Summary and what next?
      • Publicise results!
      • Twitter
      • ALISS
      • European Comm?
      • UACES?
      • Run next year
      ?
    • Intute: EuroStudies http://www.intute.ac.uk/mlas/
      • Within Mod Langs and Area Studies
      • EU section
      • Browse/search
      • Blog
      • Twitter channel (Intuteeuro)
      EU section here
    •  
    • Thank you!
      • Angela Joyce
      • [email_address]