Defining Standards
 Through Training
By:
      Mr. Anderson Tan
      Managing Director
       XpRienz Pte Ltd
About XpRienz Pte Ltd
Roles of Standards
Roles of Standards



THEORY      REGULATIONS   STANDARDS      PRACTICE   PERFORMANCE




 becoming            achieving  ...
Roles of Standards
• Useful to distinguish
  – Regulations
  – Standards
Roles of Standards
• What are regulations?
  – boundaries of operations imposed with legality to
    protect the rights/sa...
Roles of Standards
• What are standards?
  – Technical / legal requirements e.g. industry
    standards, food safety regul...
Roles of Standards
• Translating standards
  – Standards are consumed by users
  – Standards need to be translated (interp...
Roles of Standards

 Food Safety Standards
Roles of Training

     TRAINING      TRAINING    TRAINING         TRAINING




THEORY     REGULATIONS   STANDARDS       P...
Roles of Training
• Training outcomes
  – Acquisition of new knowledge
  – Transference of achieved knowledge
  – Realignm...
Roles of Training
                                                                                Export
                 ...
Training Model Now

       •Governance (Mgt) •Management
 •Theories/Concepts (Sup) •Supervisory
             •SOPs (Ops) •...
Training Model to Come


                          Practitioner
                          Expert Employee

               ...
Training Model to Come

          Emphasis
             on
       connoisseurship

         Emphasis on
       training sy...
Training for HACCP
    Implementation & Practice

                                               Export
                  ...
Training for HACCP
                   Implementation & Practice

               Competitive Training : Training for certif...
Training for HACCP
                    Implementation & Practice

          Productivity Training : Training for optimizat...
Training for HACCP
                 Implementation & Practice

                    Innovation Training : Training for bran...
Benchmarking

• Performance beyond practice
 – Benefits of benchmarking
 – Benchmarking Process
 – Cost of benchmarking
Benchmarking

• Export of training
  – Best practices for industry
    consumption
  – Reference for future industry
    s...
Conclusion
• Food safety standards should be seen as useful tools
  for:
   – Global market participation
   – Branding
  ...
Contact Us
•   For queries on respective business areas, kindly refer to:
    – Email address: enquiries@xprienz.com
     ...
Contact Us
•   Main Office
     Tampines Centre, 476, Tampines Street 44, #01-169
     Singapore 520476
•   Branch Office
...
Defining Standards Through Training
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Defining Standards Through Training

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Defining Standards Through Training

With a continuous increase in consumer demand for safe food, numerous food safety standards have been developed. These national standards generally recognize key elements to ensure food safety from plantation to plate and it include interactive communication, system management, control of food safety hazards through pre-requisite programmes and HACCP plans, and continual improvement and updating of the management system.

With the implementation of these standards, any skills gaps identified should be narrow down with the use of training as a mean of filling them. The need of training for staffs is of great importance as it ensures that the staffs acquire the necessary and appropriate skills and knowledge to manage new circumstances.

Increasing the skills levels in the business are beneficial to all concern. There are the benefits of personal and professional development for the staffs being trained and this will boost their morale which also leads to increase in the standard and efficiency of their work. As for the business, all these help to increase the business productivity, meeting and improving quality standards and customers’ satisfaction and confidence over time.

See the animation for the speech at http://www.youtube.com/watch?v=svtLjEXQ37U&feature=player_embedded

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Defining Standards Through Training

  1. 1. Defining Standards Through Training By: Mr. Anderson Tan Managing Director XpRienz Pte Ltd
  2. 2. Outline • About XpRienz Pte Ltd • Roles of standards in food safety • Roles of training in food safety • Training model now and training model to come • Illustration • Benchmarking • Conclusion • Contact Us
  3. 3. About XpRienz Pte Ltd
  4. 4. Roles of Standards
  5. 5. Roles of Standards THEORY REGULATIONS STANDARDS PRACTICE PERFORMANCE becoming achieving maintaining leaping
  6. 6. Roles of Standards • Useful to distinguish – Regulations – Standards
  7. 7. Roles of Standards • What are regulations? – boundaries of operations imposed with legality to protect the rights/safety of general public – translations of theories – less stringent than standards, but more specific in scope (who, what, where, when)
  8. 8. Roles of Standards • What are standards? – Technical / legal requirements e.g. industry standards, food safety regulations – Occupational competencies or outcomes – WSQ/ industrial training tradition – Consensus about the capabilities that a member of a professional or subject community should display – Accepted practices within organisations
  9. 9. Roles of Standards • Translating standards – Standards are consumed by users – Standards need to be translated (interpreted) before they can be consumed (used) – Lost in translation (misinterpretation)? – Is fulfillment of standards = performance?
  10. 10. Roles of Standards Food Safety Standards
  11. 11. Roles of Training TRAINING TRAINING TRAINING TRAINING THEORY REGULATIONS STANDARDS PRACTICE PERFORMANCE becoming achieving maintaining leaping
  12. 12. Roles of Training • Training outcomes – Acquisition of new knowledge – Transference of achieved knowledge – Realignment of attitudes for standards implementation Skills Knowledge Attitude
  13. 13. Roles of Training Export Innovation Training Training Market Leader Productivity TRAINING TYPES Training Global Competitive Player Training Global On-Job Market Training Daily Self- Operations Training Entry / Licence Theory Regulations SOPs International Practice Benchmarking Standards
  14. 14. Training Model Now •Governance (Mgt) •Management •Theories/Concepts (Sup) •Supervisory •SOPs (Ops) •Operations •Not established •Internal (few) •External (more)
  15. 15. Training Model to Come Practitioner Expert Employee • Workplace training Pedagogy • Curricula • Training accessibility Participation Possibility • Training systems • Staff’s capability to learn Participant’s Propensity • Staff’s desire to learn Peripheral Participant New hires / Rank & File Adapted from Lave, 2005
  16. 16. Training Model to Come Emphasis on connoisseurship Emphasis on training systems and learning culture Emphasis on active involvement
  17. 17. Training for HACCP Implementation & Practice Export Innovation Training T Training Market R Leader A Productivity I Training Global N I Competitive Player N Training Global G Market T Y P E S HACCP Certn Practice Benchmarking
  18. 18. Training for HACCP Implementation & Practice Competitive Training : Training for certification process Form HACCP Standard Instruction to Implementation Management Training Operating Production of HACCP Team Procedures staffs Preparing for audit Good Food Safety HACCP and its Pre- Manufacturing Management requisite Practices System (Management (Management (Management Team) Team, Supervisors & Team & Supervisors) certification Operators) Competitive Productivity Innovation
  19. 19. Training for HACCP Implementation & Practice Productivity Training : Training for optimization of new processes Improvement/ Certification Increasing New Processes Productivity Training Continual Developing & Continual Improvement for Conducting an Improvement for Documentation on Effective Supplier HACCP System HACCP System Assessment Programme Competitive Productivity Innovation
  20. 20. Training for HACCP Implementation & Practice Innovation Training : Training for branding New Process Higher Quality (Metal Trial Run Review Actual Run Products Detection) Calibration and Increased Training Function of Metal Detector Food Safety Competitive Productivity Innovation
  21. 21. Benchmarking • Performance beyond practice – Benefits of benchmarking – Benchmarking Process – Cost of benchmarking
  22. 22. Benchmarking • Export of training – Best practices for industry consumption – Reference for future industry standards – Global branding
  23. 23. Conclusion • Food safety standards should be seen as useful tools for: – Global market participation – Branding – Trend-setting • Training in food safety standards should be seen as: – Accurate translation of standards – Pathways into productivity, innovation, and branding – Investment in human capital
  24. 24. Contact Us • For queries on respective business areas, kindly refer to: – Email address: enquiries@xprienz.com Website: www.xprienz.com • XpRienz HR Pte Ltd (HR Consultancy) Contact: Mr Shane Goh (9745 7371) • XpRienz Pte Ltd (Food & Beverage) Contact: Ms Hazel Peh (9669 8890) • XpRienz Pte Ltd (Training & Consultancy) Contact: Mr Anderson Tan (9698 8884) • XpRienz Security & Investigation Pte Ltd Contact: Mr Anfernee Tan (9740 4207)
  25. 25. Contact Us • Main Office Tampines Centre, 476, Tampines Street 44, #01-169 Singapore 520476 • Branch Office Potong Pasir Centre, 46, Upper Serangoon Road Singapore 347645 (Beside Potong Pasir MRT Station Exit B) • China Office Shenyang City Shenyang Economicial and Technology Development District No 14 Road, Jin Se Feng Jing Estate, Blk 15-1, #4-5-1, China 110141

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