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Hrm question paper Hrm question paper Document Transcript

  • BELGAUM INSTITUTE OF MANAGEMENT STUDIES,BELGAUMSubject : Human Resource ManagementMax Marks : 50Date : 20thMay’13Time : 90 Minutes (1.5 Hrs)Section AI. Answer any 5 of the following 2*5=10 Marks1. What is Training policy?2. What is meant by Secret Shopper approach?3. Mention the types of Humor.4. What is Stereotyping?5. What do you mean by High Leverage Training?6. Define HRM (Human Resource Management).7. What do you mean by Basket Technique?Section BII. Explain in detail any 5 of the following 5*5=25 Marks1. Elaborate the methods of Training.2. Explain the evolution of HRM.3. Explain diagrammatically the Training Need Assessment process.4. Write in short the 360 degree assessment system.5. Explain the challenges faced by HRM.6. Explain various methods and techniques of HR forecastingSection CCase Study 15 MarksArjun Enterprises is fairly large consumer goods firm holding a market share ofapproximately 12% and ranked 8thin terms of sales volume in its major products cosmetics.The company in the last three years had organized training programme for its salesman, heldover 4 days in a five star hotel with drinks and parties every evening. Guest speakers and wivesjoined on the last day. It was an exciting experience.The course was designed and conducted by a well-known training consultant. It includedrelevant know how and skill development through lectures and sub- group deliberations and videofilms.The participants uniformly rated the programme as excellent on a five point scale. Howeverwhen an evaluation was done three months later at the selling season, the rating was largelysatisfactory to the open ended questions. The salesmen attributed improved sales to their day andnight efforts and increased market demand price parity.etc.Questions:1) What purpose does the training programme serve?2) AnalyzeTraining processTraining MethodsEvaluation Methods----------------: Best of Luck: -------------
  • KRET’s TRIDENT INSTITUTE OF MANAGEMENTSCIENCES, BELGAUMMBA III SEM I INTERNAL TESTSubject : Human Resource DevelopmentCode : 3014Max Marks : 25Date : 19thAug 2011Time : 90 Minutes (1.5 Hrs)Section AI. Answer any 5 of the following 2*5=10 Marks1. Mention the types of counseling.2. Define Competency.3. What do you mean by differentiating competencies?4. What are behavioral indicators?5. What are the ethical issues in employee counseling? Mention in two lines.6. Is counseling and mentoring same? Support you answer with a valid point.7. Is manager required in reviewing the counseling performance of an employee?Section BII. Explain in detail any two of the following 5*2=10 Marks1. Process of Counseling.2. Explain Competency Casual Flow Model.3. What are the issues that are related to the development of the competency model?4. Elaborate the ways in which competency models are developed.Section CCase Study 5 MarksRajiv came to counselling because he was experiencing increasing feelings of being stressed,overwhelmed and weighed down by his commitments in life. He has been particularlyconcerned about his negative thoughts and attitude at work and at home and would like tochange this. Rajiv has been seeing a Professional Counsellor for three sessionsChris is a husband for three years to Swati and father to 18-month-old Anmol. He is 45years of age and a sales executive for a big organisation. He has also been studying part timefor his Masters degree in MBA for three years. His wife is also a customer care officer andtogether they work shift-work in order to look after Anmol. Rajiv states he enjoys his job butit can be demanding and physically tiring at times. He has previously enjoyed his studies butis now finding it difficult to finish the work with the responsibilities of a small baby. Forfinancial reasons he has not been able to complete his studies full-time.Rajiv has recently found the demands of being a husband, a sales executive, a father and astudent to be taxing on his physical and emotional health and he has found himself to besnappy, irritable, exhausted and unmotivated at home and at work. He has noticed that hisrelationship with his wife Swati has become strained and he has begun to resent her for
  • asking him to complete even minor chores around the home. He is feeling unloved and takenfor granted by his wife. He has started questioning whether he wants to finish his studies andwhether he wants to stay in the marriage.Rajiv was prompted to come to counselling at the suggestion of his counsellor. Rajivcomplained of an itchy rash covering his arms and torso and of throbbing headaches at nightand in the morning. Rajiv stated that medical tests revealed no physical reason for thesecomplaints and his doctor suggested that working through some of the demands and pressuresRajiv had in his life may relieve the symptoms, as they may be directly related to stress andtension. Rajiv was happy to do this as he stated he was unhappy with his reactions andattitude at this time, as he had always been a happy, positive sort of guy.Questions:1. Is Rajiv really required to undergo counseling?2. What problem do you find in Rajiv for his unhappy, stressfulness and exhaustivenessin his work.3. Do you feel that Rajiv’s wife should also be called for counseling to help out Rajivform the situation.4. If you were a counselor, what suggestion you would give Rajiv?----------------: Best of Luck: -------------
  • BELGAUM INSTITUTE OF MANAGEMENT STUDIES,BELGAUMSubject : Human Resource ManagementMax Marks : 50Date : 20thMay’13Time : 90 Minutes (1.5 Hrs)Section AIII. Answer any 5 of the following 2*5=10 Marks8. What is Training policy?9. What is meant by Secret Shopper approach?10. Mention the types of Humor.11. What is Stereotyping?12. What do you mean by High Leverage Training?13. Define HRM (Human Resource Management).14. What do you mean by Basket Technique?Section BIV. Explain in detail any 5 of the following 5*5=25 Marks7. Elaborate the methods of Training.8. Explain the evolution of HRM.9. Explain diagrammatically the Training Need Assessment process.10. Write in short the 360 degree assessment system.11. Explain the challenges faced by HRM.12. Explain various methods and techniques of HR forecastingSection CCase Study 15 MarksArjun Enterprises is fairly large consumer goods firm holding a market share of approximately 12%and ranked 8thin terms of sales volume in its major products cosmetics.The company in the last three years had organized training programme for its salesman, held over 4days in a five star hotel with drinks and parties every evening. Guest speakers and wives joined on the lastday. It was an exciting experience.The course was designed and conducted by awell-known training consultant. It included relevantknow how and skill development through lectures and sub- group deliberations and video films.The participants uniformly rated the programme as excellent on a five point scale. However when anevaluation was done three months later at the selling season, the rating was largely satisfactory to the openended questions. The salesmen attributed improved sales to their day and night efforts and increased marketdemand price parity.etc.Questions:3) What purpose does the training programme serve?4) AnalyzeTraining processTraining MethodsEvaluation Methods----------------: Best of Luck: -------------