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Doing user experience design work at a digital agency is very different from doing it at a startup or small product company. I should know: I spent the first 15 years of my career in and running agencies and for the past year have been leading the UX effort at a small (50ish) but successful startup called Recurly in San Francisco. (You may have heard of us.)
In this talk, I’ll be sharing my experiences on both sides, the strengths and weaknesses of each, and sharing a few recommendations for the UX designer just starting out or thinking of making the leap from one to the other.