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Online tools for volunteer management

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Presentation from the Leatherstocking AEA, nonprofit Executive Directors group, about online volunteer management tools.

Presentation from the Leatherstocking AEA, nonprofit Executive Directors group, about online volunteer management tools.

Published in: Business, Technology

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  • 1. Online Tools for Volunteer Management Leatherstocking AEA | June 30, 2010 Presented by Andrew Marietta, Regional Manager, New York Council of Nonprofits, Inc. www.nycon.org | 800.515.5012 ext 141 | amarietta@nycon.org Community Focus w Statewide Impact w National Network
  • 2. An Introduction •Social Good podcast: Communicating with Volunteers Online Community Focus w Statewide Impact w National Network
  • 3. Managing Volunteers Why Reinvent the Wheel? • Volunteer resources and articles – http://managementhelp.org/staffing/outsrcng/volnteer/ volnteer.htm#anchor1270094 – http://www.utexas.edu/lbj/rgk/serviceleader/downloads /Guidefordownload.pdf – http://www.energizeinc.com/art.html
  • 4. Managing Volunteers Management resources • http://www.evergreen.ca/en/resources/schools/volunte er-management.sn • http://www.energizeinc.com/art/subj/super.html
  • 5. Communication • Using Real-Time Communications (VoIP, Chat, Instant Messaging, Etc.) With Volunteers • Online Volunteer Management – http://www.volunteerspot.com/ • http://www.volunteerspot.com/video/ – http://www.qlubb.com/qlubbs/new – http://www.bigtent.com/ • http://www.bigtent.com/features
  • 6. Tools for You and Your Volunteers • http://www.surveymonkey.com/ • Gather input • http://pbworks.com/ • Document sharing and editing • http://www.slideshare.net/ • Training and orientation • http://www.skype.com • Communication • http://www.facebook.com/ • Networking, recruitment and communication • http://www.ning.com/ • Networking and communication • http://www.google.com/nonprofits/ • Calendar and document sharing and editing
  • 7. Tools for You and Your Volunteers Continued • http://www.eventbrite.com • Event registration and management • http://www.flickr.com • Photo sharing • http://www.meetingwizard.com • Meeting set up • http://www.groupsite.com/ • Group management with blog, calendar and file sharing • http://www.facebook.com/ • Networking, recruitment and communication • http://www.blogger.com or http://www.wordpress.com • Blogging set up
  • 8. Virtual Volunteering Defining Virtual Volunteering • Online • At home or work • Similar to telecommuting • Collaborative
  • 9. Virtual Volunteering Why? • New expanded pool of volunteers • Don’t want to or not easy to leave their home • Trial run before committing in person • Flexible schedule • Accessibility • Environmentally Friendly
  • 10. Virtual Volunteering What Can A Virtual Volunteer Do? • Conducting online research • Consulting expertise • Write Proposals • Create Curriculum and Training • Marketing and Advocacy • Captioning / Translation • Design, Editing, Copywriting, and Proofreading • Web Development • Evaluations • Client Contact
  • 11. Virtual Volunteering Support Technology • Collaborative Document Editing • Online Project Management • Online Messaging / Talking • Captioning Service • File Transfer • Social Bookmarking / Tagging • Social Media Tools
  • 12. Virtual Volunteering Resource • http://www.utexas.edu/lbj/rgk/serviceleader/virtual/ Example • http://app.beextra.org/home/
  • 13. Next Steps What should I do now? • Document and understand your volunteer needs • Decide how to respond • Set up volunteer expectations and orientation tools • Develop volunteer manual/guidelines • Set up communication and sign up tools – Big Tent or VolunteerSpot • Put out the word and recruit your volunteers
  • 14. Added Ideas, Comments, Questions???