Are You Experienced?
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Are You Experienced?



The talk I gave at An Event Apart Seattle in 2007

The talk I gave at An Event Apart Seattle in 2007



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Are You Experienced? Are You Experienced? Presentation Transcript

  • Are You Experienced?
  • Hello, my name is Andy
  • I live in Brighton, England
  • and I work for Clearleft
  • We write books...
  • and organise conferences...
  • but mostly, we design stu
  • Today, I’ll be talking about user experience design
  • Early user interfaces mirrored the internal workings
  • Early Desktop Interface
  • Computers now more powerful than moon landing
  • That’s your mum, that is!
  • People don’t want to learn UNIX to update their iPod
  • People no longer read instructions
  • If you can program a VCR you can program a DVD
  • We learn new technology by exploring
  • We’re programmed to enjoy exploring
  • Modern life places great demands on our attention
  • We’ve become adept at multitasking
  • Make errors obvious
  • Technology shouldn’t make us feel stupid
  • What Does UXD Involve?
  • You need to plan your experiences carefully
  • Creating wireframe storyboards
  • and prototype
  • Take Apple
  • Frustration
  • Test on real users
  • Expert test
  • User-centred design
  • Business-centred design
  • Technology-centred design
  • Learn how and why people really use your software
  • User research and contextual enquiry
  • Details are important
  • Context is everything
  • Personas build up a picture of user archetypes
  • Personas need to be used
  • Easy to use isn’t always better. You need balance.
  • Games companies know about ow
  • The iPod probably would have failed user tests
  • How to Build Better Experiences
  • First impressions count
  • Hello Andy I'm Little MOO - the bit of software that will be managing your order with us. It will shortly be sent to Big MOO, our print machine who will print it for you in the next few days. I'll let you know when it's done and on its way to you. In the meantime you can track and manage your order at: Remember, I'm just a bit of software. So, if you have any questions regarding your order please contact customer services (who are real people) at: Thanks, Little MOO, Print Robot Personality is important
  • Personalisation and customisation
  • Welcome people
  • Create delightful experiences
  • Attention to detail
  • Help people solve their problems
  • Create the perfect environment
  • UXD is more than just IA, usability and design
  • Questions?