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Policy Primer:
An introduction to Twitter’s Terms of Service &
Privacy Policy
 Twitter is an online real-time instant messaging
service
 Often referred to as a micro-blogging service
 Send small me...
 Send personalised / private messages to
individuals or selected groups
 Follow the postings of others (a Follower)
 Fo...
Twitter’s legal documents are contained on the
www.twitter.com website include:
 Terms of Service http://twitter.com/tos
...
https://twitter.com/signup
By clicking “Create my
account”, you are
agreeing to Twitter’s
Terms of Service,
Privacy Policy...
 Basic Terms
 By registering you are forming a contract with Twitter
(under laws of United States or other applicable ju...
 Privacy Section
 Twitter is allowed to send you service
announcements even though you’ve un-subscribed
to e-mails. Thes...
 Passwords
 Twitter recommends strong passwords
 Twitter is not responsible for your loss or damage if your
password is...
 Your Rights
 You retain the right to any Content you submit
 You grant Twitter a sub-licence to:
 Use or modify your ...
 Your Content still remains your property, you own
the Content.
 You are responsible for ensuring copyright of your
Cont...
 Twitter Rights
 The Twitter website and Services (excluding your
Content) is the property of Twitter Inc.
 The Twitter...
 Restrictions on Content and Use of the Services
 Twitter reserves the right remove Content or close your
account.
 Twi...
 Twitter claims not to release “personally
identifiable” information to third parties. See Privacy
Policy. http://twitter...
 Copyright Policy
 Twitter recognises the intellectual property rights of
users
 Will respond to alleged copyright infr...
 Links
 Twitter is not responsible for links, or content on
other websites, services or third party applications.
 Twit...
 Limitation of Liability
 Twitter is not liable for any loss or damage caused
as a result of using their services
 In s...
 Personal – Identifiable Information
 Name, User Name, E-Mail Address, Location,
Password, Photo, Bio, Mobile Phone Numb...
 Tracking & Data Logging
 Twitter saves and tracks what you say (Tweet) and to
who.
 It also tracks who you follow, Ret...
 Twitter claims NOT to release private information,
except in the following cases:
 When you consent or use a third part...
 Children Policy
 Children under 13 are not allowed to use Twitter
 Pervious versions
 Old Privacy Policies & Terms of...
 Private Accounts become public
 This has occurred using third party applications
http://techcrunch.com/2008/04/23/priva...
 The Twitter Rules http://twitter.zendesk.com/forums/26257/entries/18311
 Details what not to do on Twitter including SP...
Google Analytics. (2010). Google.com Retrieved October, 12, 2010, from
http://www.google.com/analytics/
Twitter. (2009a). ...
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Twitter terms of service

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Introduction to Twitter Terms of Service and Privacy Policy

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Transcript of "Twitter terms of service"

  1. 1. Policy Primer: An introduction to Twitter’s Terms of Service & Privacy Policy
  2. 2.  Twitter is an online real-time instant messaging service  Often referred to as a micro-blogging service  Send small messages and “speak your mind”  Send 140 character messages to your friends or followers PCs, Laptops & Mobile Phones  You can broadcast Tweets (messages) to public or private groups
  3. 3.  Send personalised / private messages to individuals or selected groups  Follow the postings of others (a Follower)  Followers can reply to Tweets or forward these messages to others  Remember…!! Whatever you write will become public..even if you think it’s private!
  4. 4. Twitter’s legal documents are contained on the www.twitter.com website include:  Terms of Service http://twitter.com/tos  Privacy Policy http://twitter.com/privacy  Other Twitter Rules & Must Read Instructions  The Twitter Rules http://twitter.zendesk.com/forums/26257/entries/18311  Law Enforcement Guidelines http://twitter.zendesk.com/forums/26257/entries/41949  API Terms of Service http://dev.twitter.com/pages/api_terms  Twitter Basics http://support.twitter.com/groups/31-twitter-basics  Report a Violation Page http://support.twitter.com/groups/33-report-a-violation
  5. 5. https://twitter.com/signup By clicking “Create my account”, you are agreeing to Twitter’s Terms of Service, Privacy Policy and other rules of use
  6. 6.  Basic Terms  By registering you are forming a contract with Twitter (under laws of United States or other applicable jurisdictions),  You accepting the Terms of Service and Privacy Policy when pressing the “Create my account” button.  Twitter is free to change or stop its services without prior notice to you.  Twitter has the right change the limits on storage or usage without prior notice to you.  Twitter has the right to include advertisements on its pages or what’s presented to you.
  7. 7.  Privacy Section  Twitter is allowed to send you service announcements even though you’ve un-subscribed to e-mails. These are not considered as SPAM.  You can opt-out from newsletters, follower e-mails by changing your Notices in the Settings tab.  There is a separate Privacy Policy web page which you must refer to. http://twitter.com/privacy
  8. 8.  Passwords  Twitter recommends strong passwords  Twitter is not responsible for your loss or damage if your password is compromised  Content on the Services  You are responsible for the Content you post  Twitter is not responsible for Content posted, this is at the readers risk.  Offensive, harmful, inaccurate, mislabelled, deceptive content or links to viruses are at the readers risk.  Twitter not liable for any loss or damage.  Twitter may remove content at its discretion.
  9. 9.  Your Rights  You retain the right to any Content you submit  You grant Twitter a sub-licence to:  Use or modify your Content  The right to broadcast this content worldwide  And in any and all distribution methods available now or in the future.  You allow Twitter & other companies to publish your Content and for others to read it.
  10. 10.  Your Content still remains your property, you own the Content.  You are responsible for ensuring copyright of your Content.  Twitter allows you to use of their software and message broadcasting service:  Provided you conform to the Terms of Service, Privacy and other rules of use.
  11. 11.  Twitter Rights  The Twitter website and Services (excluding your Content) is the property of Twitter Inc.  The Twitter website code, images and logos belong to Twitter  You are not allowed to use, copy or claim ownership.  Any great ideas or suggestions on how to improve the service are presented without obligation. Twitter will not reward you for a great idea or new invention.
  12. 12.  Restrictions on Content and Use of the Services  Twitter reserves the right remove Content or close your account.  Twitter has the right to monitor your content.  Twitter has the right to make your Content available to law enforcement agencies and governments.  Twitter provides an Application Programming Interface (API).  API allows programmers to create applications (to send & receive Tweets) . See API Terms of Service. http://dev.twitter.com/pages/api_terms
  13. 13.  Twitter claims not to release “personally identifiable” information to third parties. See Privacy Policy. http://twitter.com/privacy  No hacking, tampering, deceptive sending, spamming, virus uploading or denial of service allowed by users.
  14. 14.  Copyright Policy  Twitter recognises the intellectual property rights of users  Will respond to alleged copyright infringements  Twitter reserves the right to remove any alleged infringing content without prior notice.  The Services are Available “AS-IS”  The Twitter make no guarantees as to the reliability or operation of their services  Not responsible for loss of data or damage to your computer as a result of using the service.
  15. 15.  Links  Twitter is not responsible for links, or content on other websites, services or third party applications.  Twitter does not endorse content on any other site  Users acknowledge their responsibility for sending Followers to other websites  Users assume the risk from using third party sites.
  16. 16.  Limitation of Liability  Twitter is not liable for any loss or damage caused as a result of using their services  In some countries the exclusion of warranties may not be enforceable  If some part of the Terms of Service is not enforceable, it does not void the remainder of the Terms.  Laws of California and United States will apply.
  17. 17.  Personal – Identifiable Information  Name, User Name, E-Mail Address, Location, Password, Photo, Bio, Mobile Phone Number, IP Address, browser type & version. http://twitter.com/privacy  Don’t enable Current Location, if away from home might get burgled.
  18. 18.  Tracking & Data Logging  Twitter saves and tracks what you say (Tweet) and to who.  It also tracks who you follow, Retweet, reply & message.  Twitter targets advertising based on what you say and follow / view and what you Retweet.  Twitter uses cookies to track IP address, screen visits and session status.  Without cookies enabled you can’t login.  Twitter also follows our usage with various tools such as Google Analytics.
  19. 19.  Twitter claims NOT to release private information, except in the following cases:  When you consent or use a third party applications to access Twitter (Tweetdeck etc)  To other undescribed service providers (who & what?)  The law agencies (big brother terrorist prevention ?)  To a new owner of Twitter (then what will they do with it?)  Non-Private or aggregated data (questionable?)
  20. 20.  Children Policy  Children under 13 are not allowed to use Twitter  Pervious versions  Old Privacy Policies & Terms of Service are maintained on the site. (Good, history of changes important)
  21. 21.  Private Accounts become public  This has occurred using third party applications http://techcrunch.com/2008/04/23/privacy-disaster-at-twitter-direct-messages-exposed/  Private Accounts can be hacked  YouTube has several examples how to hack Private Accounts. http://www.youtube.com/results?search_query=hacking+twitter+accounts&aq=0  Malicious links to viruses & worms allow malware, Trojans & phishing http://voices.washingtonpost.com/blog-post/2010/09/twitter_bug_attacks_the_intern.html http://blog.twitter.com/2010/02/avoid-phishing-scams.html  Private Tweets can be forwarded to Followers of Followers
  22. 22.  The Twitter Rules http://twitter.zendesk.com/forums/26257/entries/18311  Details what not to do on Twitter including SPAM, content restrictions  Law Enforcement Guidelines http://twitter.zendesk.com/forums/26257/entries/41949  Twitter requires a subpoena, court order, or other valid legal process to disclose information about our users.  API Terms of Service http://dev.twitter.com/pages/api_terms  This is for software developers when developing applications that interact or use the Twitter service  Twitter Help Center http://support.twitter.com/ ◦ A good place to start before you start Tweeting  Twitter Basics http://support.twitter.com/groups/31-twitter-basics  Extensive list of information on how to use Twitter and what not to do  Report a Violation Page http://support.twitter.com/groups/33-report-a-violation  Worth reading before using Twitter, informs what’s not acceptable
  23. 23. Google Analytics. (2010). Google.com Retrieved October, 12, 2010, from http://www.google.com/analytics/ Twitter. (2009a). Guideline for Law Enforcement. Twitter.com Retrieved October, 13, 2010, from http://twitter.zendesk.com/forums/26257/entries/41949 Twitter. (2009b). The Twitter Rules. Twitter.com Retrieved October, 12, 2010, from http://twitter.zendesk.com/forums/26257/entries/18311 Twitter. (2010a). API Terms of Service. Twitter.com Retrieved October, 12, 2010, from http://dev.twitter.com/pages/api_terms Twitter. (2010b). Privacy Policy. Twitter.com Retrieved October, 20, 2010, from http://twitter.com/privacy Twitter. (2010c). Report a Violation. Twitter.com Retrieved October, 16, 2010, from http://support.twitter.com/groups/33-report-a-violation Twitter. (2010d). Terms of Service. Twitter.com Retrieved October, 20, 2010, from http://twitter.com/tos Twitter. (2010e). Twitter Help Center. Twitter.com Retrieved October, 12, 2010, from http://support.twitter.com/
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