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Twitter terms of service

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Introduction to Twitter Terms of Service and Privacy Policy

Introduction to Twitter Terms of Service and Privacy Policy

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Twitter terms of service Twitter terms of service Presentation Transcript

  • Twitter Terms of Service
    Policy Primer:An introduction to Twitter’s Terms of Service & Privacy Policy
  • Twitter is an online real-time instant messaging service
    Often referred to as a micro-blogging service
    Send small messages and “speak your mind”
    Send 140 character messages to your friends or followers PCs, Laptops & Mobile Phones
    You can broadcast Tweets (messages) to public or private groups
    What is Twitter ?
  • Send personalised / private messages to individuals or selected groups
    Follow the postings of others (a Follower)
    Followers can reply to Tweets or forward these messages to others
    Remember…!! Whatever you write will become public..even if you think it’s private!
    What is Twitter ?
  • Twitter’s legal documents are contained on the www.twitter.com website include:
    Terms of Service http://twitter.com/tos
    Privacy Policy http://twitter.com/privacy
    Other Twitter Rules & Must Read Instructions
    • The Twitter Rules http://twitter.zendesk.com/forums/26257/entries/18311
    • Law Enforcement Guidelineshttp://twitter.zendesk.com/forums/26257/entries/41949
    • API Terms of Service http://dev.twitter.com/pages/api_terms
    • Twitter Basics http://support.twitter.com/groups/31-twitter-basics
    • Report a Violation Page http://support.twitter.com/groups/33-report-a-violation
    Twitter Legal Documents
  • Twitter Registration Page
    By clicking “Create my account”, you are agreeing to Twitter’s Terms of Service, Privacy Policy and other rules of use
    https://twitter.com/signup
  • Basic Terms
    • By registering you are forming a contract with Twitter (under laws of United States or other applicable jurisdictions),
    • You accepting the Terms of Service and Privacy Policy when pressing the “Create my account” button.
    • Twitter is free to change or stop its services without prior notice to you.
    • Twitter has the right change the limits on storage or usage without prior notice to you.
    • Twitter has the right to include advertisements on its pages or what’s presented to you.
    Twitter Terms of Service
  • Privacy Section
    • Twitter is allowed to send you service announcements even though you’ve un-subscribed to e-mails. These are not considered as SPAM.
    • You can opt-out from newsletters, follower e-mails by changing your Notices in the Settings tab.
    • There is a separate Privacy Policy web page which you must refer to. http://twitter.com/privacy
    Twitter Terms of Service
  • Passwords
    • Twitter recommends strong passwords
    • Twitter is not responsible for your loss or damage if your password is compromised
    Content on the Services
    • You are responsible for the Content you post
    • Twitter is not responsible for Content posted, this is at the readers risk.
    • Offensive, harmful, inaccurate, mislabelled, deceptive content or links to viruses are at the readers risk.
    • Twitter not liable for any loss or damage.
    • Twitter may remove content at its discretion.
    Twitter Terms of Service
  • Your Rights
    • You retain the right to any Content you submit
    • You grant Twitter a sub-licence to:
    • Use or modify your Content
    • The right to broadcast this content worldwide
    • And in any and all distribution methods available now or in the future.
    • You allow Twitter & other companies to publish your Content and for others to read it.
    Twitter Terms of Service
    • Your Content still remains your property, you own the Content.
    • You are responsible for ensuring copyright of your Content.
    • Twitter allows you to use of their software and message broadcasting service:
    • Provided you conform to the Terms of Service, Privacy and other rules of use.
    Twitter Terms of Service
  • Twitter Rights
    • The Twitter website and Services (excluding your Content) is the property of Twitter Inc.
    • The Twitter website code, images and logos belong to Twitter
    • You are not allowed to use, copy or claim ownership.
    • Any great ideas or suggestions on how to improve the service are presented without obligation. Twitter will not reward you for a great idea or new invention.
    Twitter Terms of Service
  • Restrictions on Content and Use of the Services
    • Twitter reserves the right remove Content or close your account.
    • Twitter has the right to monitor your content.
    • Twitter has the right to make your Content available to law enforcement agencies and governments.
    • Twitter provides an Application Programming Interface (API).
    • API allows programmers to create applications (to send & receive Tweets) . See API Terms of Service. http://dev.twitter.com/pages/api_terms
    Twitter Terms of Service
    • Twitter claims not to release “personally identifiable” information to third parties. See Privacy Policy. http://twitter.com/privacy
    • No hacking, tampering, deceptive sending, spamming, virus uploading or denial of service allowed by users.
    Twitter Terms of Service
  • Copyright Policy
    • Twitter recognises the intellectual property rights of users
    • Will respond to alleged copyright infringements
    • Twitter reserves the right to remove any alleged infringing content without prior notice.
    The Services are Available “AS-IS”
    • The Twitter make no guarantees as to the reliability or operation of their services
    • Not responsible for loss of data or damage to your computer as a result of using the service.
    Twitter Terms of Service
  • Links
    • Twitter is not responsible for links, or content on other websites, services or third party applications.
    • Twitter does not endorse content on any other site
    • Users acknowledge their responsibility for sending Followers to other websites
    • Users assume the risk from using third party sites.
    Twitter Terms of Service
  • Limitation of Liability
    • Twitter is not liable for any loss or damage caused as a result of using their services
    • In some countries the exclusion of warranties may not be enforceable
    • If some part of the Terms of Service is not enforceable, it does not void the remainder of the Terms.
    • Laws of California and United States will apply.
    Twitter Terms of Service
  • Personal – Identifiable Information
    • Name, User Name, E-Mail Address, Location, Password, Photo, Bio, Mobile Phone Number, IP Address, browser type & version. http://twitter.com/privacy
    • Don’t enable Current Location, if away from home might get burgled.
    Twitter Privacy Policy
  • Tracking & Data Logging
    • Twitter saves and tracks what you say (Tweet) and to who.
    • It also tracks who you follow, Retweet, reply & message.
    • Twitter targets advertising based on what you say and follow / view and what you Retweet.
    • Twitter uses cookies to track IP address, screen visits and session status.
    • Without cookies enabled you can’t login.
    • Twitter also follows our usage with various tools such as Google Analytics.
    Twitter Privacy Policy
  • Twitter claims NOT to release private information, except in the following cases:
    • When you consent or use a third party applications to access Twitter (Tweetdeck etc)
    • To other undescribed service providers (who & what?)
    • The law agencies (big brother terrorist prevention ?)
    • To a new owner of Twitter (then what will they do with it?)
    • Non-Private or aggregated data (questionable?)
    Twitter Privacy Policy
  • Children Policy
    • Children under 13 are not allowed to use Twitter
    Pervious versions
    • Old Privacy Policies & Terms of Service are maintained on the site. (Good, history of changes important)
    Twitter Privacy Policy
  • Private Accounts become public
    • This has occurred using third party applications http://techcrunch.com/2008/04/23/privacy-disaster-at-twitter-direct-messages-exposed/
    Private Accounts can be hacked
    • YouTube has several examples how to hack Private Accounts. http://www.youtube.com/results?search_query=hacking+twitter+accounts&aq=0
    Malicious links to viruses & worms allow malware, Trojans & phishing http://voices.washingtonpost.com/blog-post/2010/09/twitter_bug_attacks_the_intern.htmlhttp://blog.twitter.com/2010/02/avoid-phishing-scams.html
    Private Tweets can be forwarded to Followers of Followers
    Private Accounts not so Private
  • The Twitter Rules http://twitter.zendesk.com/forums/26257/entries/18311
    • Details what not to do on Twitter including SPAM, content restrictions
    Law Enforcement Guidelines http://twitter.zendesk.com/forums/26257/entries/41949
    • Twitter requires a subpoena, court order, or other valid legal process to disclose information about our users.
    API Terms of Service http://dev.twitter.com/pages/api_terms
    • This is for software developers when developing applications that interact or use the Twitter service
    Twitter Help Center http://support.twitter.com/
    A good place to start before you start Tweeting
    Twitter Basics http://support.twitter.com/groups/31-twitter-basics
    • Extensive list of information on how to use Twitter and what not to do
    Report a Violation Page http://support.twitter.com/groups/33-report-a-violation
    • Worth reading before using Twitter, informs what’s not acceptable
    Other Must Read Terms & Rules
  • References
    Google Analytics. (2010). Google.com Retrieved October, 12, 2010, from http://www.google.com/analytics/
    Twitter. (2009a). Guideline for Law Enforcement. Twitter.com Retrieved October, 13, 2010, from http://twitter.zendesk.com/forums/26257/entries/41949
    Twitter. (2009b). The Twitter Rules. Twitter.com Retrieved October, 12, 2010, from http://twitter.zendesk.com/forums/26257/entries/18311
    Twitter. (2010a). API Terms of Service. Twitter.com Retrieved October, 12, 2010, from http://dev.twitter.com/pages/api_terms
    Twitter. (2010b). Privacy Policy. Twitter.com Retrieved October, 20, 2010, from http://twitter.com/privacy
    Twitter. (2010c). Report a Violation. Twitter.com Retrieved October, 16, 2010, from http://support.twitter.com/groups/33-report-a-violation
    Twitter. (2010d). Terms of Service. Twitter.com Retrieved October, 20, 2010, from http://twitter.com/tos
    Twitter. (2010e). Twitter Help Center. Twitter.com Retrieved October, 12, 2010, from http://support.twitter.com/