#mootau14@_andrewrn_
Help!!
How do I turn it off and on again?
#mootau14@_andrewrn_
Andrew Nicols
Developer
Moodle Pty Ltd
http://github.com/andrewnicols
•Core contributor since 2010
•Previously worked with Schools, Universities, and other organisations in the North-
West of ...
New in 2.8!!!
Per discussion subscription
•Some of the types of thing which can go
wrong
•Where you can go to seek help
•Bad bug reports and how to make them better...
•Some of the types of thing which can go
wrong
•Where you can go to seek help
•Bad bug reports and how to make them better...
Some kind of problems
Bonkers, 37
Harmonic Fields
Ulverston
Cumbria
2012
•Bug
•Improvement
•New Feature
Types of issue
Quick. Help!
1. Community Forums (moodle.org)
2. Community documentation
(docs.moodle.org)
3. Issue tracker (tracker.moodle.org)
Where ...
1. Community Forums (moodle.org)
2. Community documentation
(docs.moodle.org)
3. Issue tracker (tracker.moodle.org)
Where ...
moodle.org forums
•Other like-minded people, often
trying to achieve similar goals
•Twelve years of forum posts to
search ...
docs.moodle.org
•The authoritative documentation
for each version of Moodle
•Wiki-based - you can improve
documentation to...
tracker.moodle.org
•All reported Moodle bugs,
feature requests, improvement
suggestions, and more
•3,022 open bugs
•3,145 ...
Things we I hate
•Duplicate bug reports for the same issue
•Bug reports for things which have been fixed
•Missing informati...
Things we love
•Replication instructions
•Screenshots or Screencasts to demonstrate the issue
•Version information (the mo...
More things we <3
•Patches
•Involvement
•Suggestions
•Problems
More help
•Moodle User Groups (MUG)
•Moodle Partners
•Social Media
•Other conferences
Questions?
Moodle Help! How do I turn it off and on again?
Moodle Help! How do I turn it off and on again?
Moodle Help! How do I turn it off and on again?
Moodle Help! How do I turn it off and on again?
Moodle Help! How do I turn it off and on again?
Moodle Help! How do I turn it off and on again?
Moodle Help! How do I turn it off and on again?
Moodle Help! How do I turn it off and on again?
Moodle Help! How do I turn it off and on again?
Moodle Help! How do I turn it off and on again?
Moodle Help! How do I turn it off and on again?
Moodle Help! How do I turn it off and on again?
Moodle Help! How do I turn it off and on again?
Moodle Help! How do I turn it off and on again?
Moodle Help! How do I turn it off and on again?
Moodle Help! How do I turn it off and on again?
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Moodle Help! How do I turn it off and on again?

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Moodle Help! How do I turn it off and on again?

  1. 1. #mootau14@_andrewrn_ Help!! How do I turn it off and on again?
  2. 2. #mootau14@_andrewrn_ Andrew Nicols Developer Moodle Pty Ltd http://github.com/andrewnicols
  3. 3. •Core contributor since 2010 •Previously worked with Schools, Universities, and other organisations in the North- West of England - Moodle for 1,000 schools •Developer on migration from IBM Domino to Moodle at Lancaster University •Moved to Perth in September 2013 to join Moodle HQ •Component lead for AJAX and JavaScript, and Forums •Also developer on some other open source projects (YUI, and Mahara) Andrew Nicols
  4. 4. New in 2.8!!! Per discussion subscription
  5. 5. •Some of the types of thing which can go wrong •Where you can go to seek help •Bad bug reports and how to make them better •Other places you can go for help •How you can help others I’ll be covering…
  6. 6. •Some of the types of thing which can go wrong •Where you can go to seek help •Bad bug reports and how to make them better •Other places you can go for help •How you can help others I’ll be covering…
  7. 7. Some kind of problems
  8. 8. Bonkers, 37
  9. 9. Harmonic Fields Ulverston Cumbria 2012
  10. 10. •Bug •Improvement •New Feature Types of issue
  11. 11. Quick. Help!
  12. 12. 1. Community Forums (moodle.org) 2. Community documentation (docs.moodle.org) 3. Issue tracker (tracker.moodle.org) Where to get help
  13. 13. 1. Community Forums (moodle.org) 2. Community documentation (docs.moodle.org) 3. Issue tracker (tracker.moodle.org) Where to get help
  14. 14. moodle.org forums •Other like-minded people, often trying to achieve similar goals •Twelve years of forum posts to search through and more to come •Lots of technical advice and suggestions on different ways of using activities
  15. 15. docs.moodle.org •The authoritative documentation for each version of Moodle •Wiki-based - you can improve documentation to fill in the gaps •Same login as moodle.org
  16. 16. tracker.moodle.org •All reported Moodle bugs, feature requests, improvement suggestions, and more •3,022 open bugs •3,145 open improvements •1,235 open feature requests
  17. 17. Things we I hate •Duplicate bug reports for the same issue •Bug reports for things which have been fixed •Missing information •Version •Replication instructions •expectations •When you use a fake name!
  18. 18. Things we love •Replication instructions •Screenshots or Screencasts to demonstrate the issue •Version information (the more detailed the better) •To know what you expected to happen, and what actually happened •When you reply to our questions •The Why
  19. 19. More things we <3 •Patches •Involvement •Suggestions •Problems
  20. 20. More help
  21. 21. •Moodle User Groups (MUG) •Moodle Partners •Social Media •Other conferences
  22. 22. Questions?

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