2. Dear AmericanAirlines
I redesigned your
website and I'd like to
get your opinion....
Dustin Curtis
http://dustincurtis.com/dear_american_airlines.html
(A design villain)
Saturday, July 13, 13
5. Fire your entire
design team...
[who] is obviously
incapable of
building a good
experience. Get
outside help.
Dustin Curtis
http://dustincurtis.com/dear_american_airlines.html
Saturday, July 13, 13
10. Dear Dustin Curtis,
I saw your blog post titled “Dear
American Airlines,” and I thought I’d
drop a line. Sorry for the length of
this email, but let me sum up the gist
of what I’ve written below: You’re
right. You’re so very right. And yet…
Mr. X (via Dustin Curtis)
http://dustincurtis.com/dear_dustin_curtis.html
Saturday, July 13, 13
26. The culture we created as a
consequence, though, was – and
still is in some ways – profoundly
unattractive. What was supposed
to be fairness can become
callousness or, at the very least,
can feel that way when read from
the other side.
Nick Harkaway
The Blind Giant
“
Saturday, July 13, 13
36. experts wanted tests
A government that ensured
accessibility compliance.
Saturday, July 13, 13
37. magic: design for commerce
Design to facilitate accessibility
compliance.
What’s the relative contrast of color pairings on your webpage?
What’s relative contrast?
What are color pairings?
What’s a webpage?
Saturday, July 13, 13
39. adversarial design
Help culture see the ways in
which its system wasn’t working.
Testing is not teaching.
Saturday, July 13, 13
40. If you are coming from outside the usual pool of
people who work in Field X, you’re going to hit
[cultural] barriers. Some of those barriers need
to be rattled and eventually demolished, but
some are just about a lack of shared context.
Open secrets are the hardest ones to crack when
you’re coming in from outside, because no one
will take you aside and whisper them in your
ear. They’re the air everyone else is breathing.
Erin Kissane
Wednesday, 12 June 2013 – The Pastry Box
Saturday, July 13, 13
49. The “literacy” bar
Book awesome
2,000 BOOKS
BLUE SKY
User awesome
NOISY & BLOODY
BLUE SKY
Adapted from Kathy Sierra at Business of Software 2012. Building the Minimum Badass User.
Saturday, July 13, 13
50. Don’t focus on the thing, focus on the
user. Enable literacy through design.
Saturday, July 13, 13