Design literacy

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Long-form essay forthcoming. Bibliography here: http://bit.ly/10Mdelj

Long-form essay forthcoming. Bibliography here: http://bit.ly/10Mdelj

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  • 1. literacyliteracy D E S I G ND E S I G N Saturday, July 13, 13
  • 2. Dear AmericanAirlines I redesigned your website and I'd like to get your opinion.... Dustin Curtis http://dustincurtis.com/dear_american_airlines.html (A design villain) Saturday, July 13, 13
  • 3. Saturday, July 13, 13
  • 4. Saturday, July 13, 13
  • 5. Fire your entire design team... [who] is obviously incapable of building a good experience. Get outside help. Dustin Curtis http://dustincurtis.com/dear_american_airlines.html Saturday, July 13, 13
  • 6. Why would Dustin publish this? Saturday, July 13, 13
  • 7. fashion commerce infrastructure governance culture nature Saturday, July 13, 13
  • 8. fashion commerce infrastructure governance culture nature Saturday, July 13, 13
  • 9. fashion commerce infrastructure governance culture nature Saturday, July 13, 13
  • 10. Dear Dustin Curtis, I saw your blog post titled “Dear American Airlines,” and I thought I’d drop a line. Sorry for the length of this email, but let me sum up the gist of what I’ve written below: You’re right. You’re so very right. And yet… Mr. X (via Dustin Curtis) http://dustincurtis.com/dear_dustin_curtis.html Saturday, July 13, 13
  • 11. 2 hours Saturday, July 13, 13
  • 12. 365 days365 days Saturday, July 13, 13
  • 13. Saturday, July 13, 13
  • 14. LiteracyLiteracy Saturday, July 13, 13
  • 15. Literacy,inanymedium,means notjustknowinghowtoread thatmedium,butalsohowto createinit,andtounderstand thedifferencebetweengoodand baduses. Clay Shirkey Foreword to Mediactive by Dan Gillmor “ Saturday, July 13, 13
  • 16. Knowing how to consume writing READING WRITING enables new trains of thought. Saturday, July 13, 13
  • 17. Design in service of existing systems enables Consensus dissensus is enabled by adversarial design. Saturday, July 13, 13
  • 18. Saturday, July 13, 13
  • 19. commerce design for commerce design for Saturday, July 13, 13
  • 20. Civic Literacy Field Guides to Ensuring Voter Intent Saturday, July 13, 13
  • 21. Civic Literacy Gov.UK’s Service Design Manual Saturday, July 13, 13
  • 22. Health Literacy Healthfinder.gov, Telling Kids About Cancer Saturday, July 13, 13
  • 23. design adversarial design adversarial Saturday, July 13, 13
  • 24. Bi er Pill Saturday, July 13, 13
  • 25. ONE ACETAMINOPHEN TABLET COSTS 1.5¢. YOUR HOSPITAL MARKS IT UP 10,000% Saturday, July 13, 13
  • 26. The culture we created as a consequence, though, was – and still is in some ways – profoundly unattractive. What was supposed to be fairness can become callousness or, at the very least, can feel that way when read from the other side. Nick Harkaway The Blind Giant “ Saturday, July 13, 13
  • 27. Million Dollar Blocks Saturday, July 13, 13
  • 28. At any level of abstraction, design can either be a gesture of consent or dissent. Saturday, July 13, 13
  • 29. InpracticeInpractice Saturday, July 13, 13
  • 30. Accessibility Saturday, July 13, 13
  • 31. 1. Obtain literacy 2. ??? 3. Profit Saturday, July 13, 13
  • 32. <img alt=”description” /> no yes Saturday, July 13, 13
  • 33. Saturday, July 13, 13
  • 34. “experts” “developers” “Designer” Saturday, July 13, 13
  • 35. MAGIC “experts” “developers” Saturday, July 13, 13
  • 36. experts wanted tests A government that ensured accessibility compliance. Saturday, July 13, 13
  • 37. magic: design for commerce Design to facilitate accessibility compliance. What’s the relative contrast of color pairings on your webpage? What’s relative contrast? What are color pairings? What’s a webpage? Saturday, July 13, 13
  • 38. devs wanted understanding A government that ensured accessibility literacy. Saturday, July 13, 13
  • 39. adversarial design Help culture see the ways in which its system wasn’t working. Testing is not teaching. Saturday, July 13, 13
  • 40. If you are coming from outside the usual pool of people who work in Field X, you’re going to hit [cultural] barriers. Some of those barriers need to be rattled and eventually demolished, but some are just about a lack of shared context. Open secrets are the hardest ones to crack when you’re coming in from outside, because no one will take you aside and whisper them in your ear. They’re the air everyone else is breathing. Erin Kissane Wednesday, 12 June 2013 – The Pastry Box Saturday, July 13, 13
  • 41. Journalismprinciples ๏Thoroughness.Learntospeakthelanguage. ๏Accuracy.Avoiderrors;theyunderminetrust. ๏Fairness.Talktousersandstakeholders. ๏Independence.Constructyourownnarrative. ๏Transparency.Askpeopletocorroborate. Adapted from Dan Gillmor’s principles of trustworthy media creation in “Mediactive” Saturday, July 13, 13
  • 42. Storytellingprinciples ๏Peopleandpersonalities–Who? ๏Externalculture–Forwhom?Why? ๏Internalculture –Forwhom?Why? ๏Goal–Wherearewegoing? ๏Narrative–Howfarhavewegone? Saturday, July 13, 13
  • 43. Apleaforcontentstrategy ๏Problem ๏Vision ๏High-levelstrategy ๏NPR’sCOPEstory ๏Contentroadmap ๏Caveats&Openquestions Saturday, July 13, 13
  • 44. Whatthis meansforus Whatthis meansforus Saturday, July 13, 13
  • 45. fashion & Commerce “Genius” design shapes cultureis shaped by user-centered design. Saturday, July 13, 13
  • 46. fashion commerce infrastructure governance culture nature Visual design Interaction design Information architecture Content strategy User-centered design Saturday, July 13, 13
  • 47. tricks techniques process methodology dogma Adapted from Jared Spool’s Presentation “Journey To The Center Of Design” Saturday, July 13, 13
  • 48. Saturday, July 13, 13
  • 49. The “literacy” bar Book awesome 2,000 BOOKS BLUE SKY User awesome NOISY & BLOODY BLUE SKY Adapted from Kathy Sierra at Business of Software 2012. Building the Minimum Badass User. Saturday, July 13, 13
  • 50. Don’t focus on the thing, focus on the user. Enable literacy through design. Saturday, July 13, 13
  • 51. Saturday, July 13, 13
  • 52. @andrewmaier andrew@uxbooth.com http://bit.ly/10Mdelj Nerds rejoice! There’s a bibliography available! Saturday, July 13, 13