DESIGN   for                        CHANGESaturday, July 21, 12
LEARNING           BRAINSTORMING                        PERSPECTIVE                          INERTIASaturday, July 21, 12
I             PA R TSaturday, July 21, 12                        I   LEARNING
Saturday, July 21, 12
Saturday, July 21, 12
Saturday, July 21, 12
Learning                              vs.                        Group learningSaturday, July 21, 12
Beyond                        the                        Stable                        State                        DONALD...
Undercover      User      Experience      Design      CENNYDD BOWLES      JAMES BOXSaturday, July 21, 12
II BRAINSTORMING             PA R T         IISaturday, July 21, 12
IMPROVSaturday, July 21, 12
Saturday, July 21, 12
Problem of      Local MaximaSaturday, July 21, 12
PLAN FOR                         CHANGESaturday, July 21, 12
IIIPERSPECTIVE III        PA R TSaturday, July 21, 12
The Information      by JAMES GLEICKSaturday, July 21, 12
“ and writing seem scarcely related activities.              In our world of ingrained literacy, thinking              We ...
AGILESaturday, July 21, 12
Saturday, July 21, 12
Different assumptions.                          Different priorities.                            Different ideas.Saturday,...
Saturday, July 21, 12
Saturday, July 21, 12
Saturday, July 21, 12
Communicating Design      by DAN BROWNSaturday, July 21, 12
Interviews            Card Sort         Experiential Themes   Design Dictionary            User Stories         Mental Mod...
Saturday, July 21, 12
Saturday, July 21, 12
Saturday, July 21, 12
Saturday, July 21, 12
Saturday, July 21, 12
997 design comps,             9,695 git commits,             notebooks full of sketches,             and dozens of photogr...
IV INERTIA IV        PA R TSaturday, July 21, 12
Discovery phase                        Documentation                         Give it a name                        Make it...
“         There are known knowns; there are things we              know that we know. There are known              unknown...
DISCOVERY                       Find                   AssumptionsSaturday, July 21, 12
DOCUMENTATION             ConversationsSaturday, July 21, 12
Don’t speak for                           people.                          Speak with                           people.Sat...
GIVE IT A NAMESaturday, July 21, 12
“ It was right in everyones              face, Tyler and I just made it              visible. It was on the tip of        ...
MAKE IT AVAILABLE                        Basecamp                         Google Docs                           Office hou...
fin                         @andrewmaier                          uxbooth.comSaturday, July 21, 12
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Design for change

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Design for change

  1. 1. DESIGN for CHANGESaturday, July 21, 12
  2. 2. LEARNING BRAINSTORMING PERSPECTIVE INERTIASaturday, July 21, 12
  3. 3. I PA R TSaturday, July 21, 12 I LEARNING
  4. 4. Saturday, July 21, 12
  5. 5. Saturday, July 21, 12
  6. 6. Saturday, July 21, 12
  7. 7. Learning vs. Group learningSaturday, July 21, 12
  8. 8. Beyond the Stable State DONALD A. SCHONSaturday, July 21, 12
  9. 9. Undercover User Experience Design CENNYDD BOWLES JAMES BOXSaturday, July 21, 12
  10. 10. II BRAINSTORMING PA R T IISaturday, July 21, 12
  11. 11. IMPROVSaturday, July 21, 12
  12. 12. Saturday, July 21, 12
  13. 13. Problem of Local MaximaSaturday, July 21, 12
  14. 14. PLAN FOR CHANGESaturday, July 21, 12
  15. 15. IIIPERSPECTIVE III PA R TSaturday, July 21, 12
  16. 16. The Information by JAMES GLEICKSaturday, July 21, 12
  17. 17. “ and writing seem scarcely related activities. In our world of ingrained literacy, thinking We can imagine the latter depending on the former, but surely not the other way around: everyone thinks, whether or not they write. But Havelock was right. The written word– the persistent word–was a prerequisite for conscious thought as we understand it.” JAMES GLEICKSaturday, July 21, 12
  18. 18. AGILESaturday, July 21, 12
  19. 19. Saturday, July 21, 12
  20. 20. Different assumptions. Different priorities. Different ideas.Saturday, July 21, 12
  21. 21. Saturday, July 21, 12
  22. 22. Saturday, July 21, 12
  23. 23. Saturday, July 21, 12
  24. 24. Communicating Design by DAN BROWNSaturday, July 21, 12
  25. 25. Interviews Card Sort Experiential Themes Design Dictionary User Stories Mental Model Usability Testing User Flow Analytics Quick-hit List Remote Research Design Lab Personas Wireframes Content Survey User Flows Sitemaps Storyboards Page–Description Prototypes Diagrams Photoshop compsSaturday, July 21, 12
  26. 26. Saturday, July 21, 12
  27. 27. Saturday, July 21, 12
  28. 28. Saturday, July 21, 12
  29. 29. Saturday, July 21, 12
  30. 30. Saturday, July 21, 12
  31. 31. 997 design comps, 9,695 git commits, notebooks full of sketches, and dozens of photographs. Eight pounds.Saturday, July 21, 12
  32. 32. IV INERTIA IV PA R TSaturday, July 21, 12
  33. 33. Discovery phase Documentation Give it a name Make it availableSaturday, July 21, 12
  34. 34. “ There are known knowns; there are things we know that we know. There are known unknowns; that is to say there are things that, we now know we dont know. But there are also unknown unknowns – there are things we do not know, we dont know.” DONALD RUMSFELDSaturday, July 21, 12
  35. 35. DISCOVERY Find AssumptionsSaturday, July 21, 12
  36. 36. DOCUMENTATION ConversationsSaturday, July 21, 12
  37. 37. Don’t speak for people. Speak with people.Saturday, July 21, 12
  38. 38. GIVE IT A NAMESaturday, July 21, 12
  39. 39. “ It was right in everyones face, Tyler and I just made it visible. It was on the tip of everyones tongue, Tyler and I just gave it a name.” CHUCK PALAHNIUKSaturday, July 21, 12
  40. 40. MAKE IT AVAILABLE Basecamp Google Docs Office hours Roll your own Sketchboarding ...Saturday, July 21, 12
  41. 41. fin @andrewmaier uxbooth.comSaturday, July 21, 12
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