Andrew Maher

30 Followers

6 SlideShares 30 Followers 13 Followings

Passionate, creative and award winning customer experience leader with over 20 years experience working across the globe consulting on customer care approaches and solutions. Entrepreneurial and driven to develop truly excellent customer experiences solutions with clients.Vast experience in scoping, creating and executing on successful worldwide customer experience solutions in both the analog and digital worlds. Extraordinary collaboration skills as well as extensive public speaking experience. Develops strong relationships through collaboration and partnership to "get it done". A student of design thinking, working with clients to develop services which serve the customer - not the tec...

social media social media strategy social customer service twitter customer experience facebook customer service mobile apps google ux design ux user experience pharmaceutical ai chatbots instagram kuwait telecoms digital experience management avaya customer relationship management social network social networking sales social marketing enterprise 2.0

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About

Andrew Maher

Presentations

Social Media Do's & Don'ts

16 things to do before talking social to a client

Social Customer Service Lessons Learned

Social User Channel Preferences Kuwait

Experience 4.0 Keynote

UX Design Process - Work Permit Navigator

Likes

We Are Social: Curiosity Stop #1

Digital, Social & Mobile in 2015

European Digital Ladscape 2014

GLOBAL DIGITAL STATISTICS 2014

Social Media im Kundenservice

IWM2012 Konferenz Präsentation

Enterprise 2.0 Summit 2012 Closing Keynote - Next-Generation Ecosystems And its Key Success Factors

How to Calculate the ROI of Social Media

Fathom analytics for facebook dec 2011

Social Business Intelligence: The Future of Listening

The Geosocial Universe Version 2

Social Media Assessment Case Study Citrix Webex

Ogilvy On: Social Media for Crisis Management

Wheaton business innovation center social media 051211