Finding the Center

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My presentation from the M3 Conference, November 2011 in Columbus, Ohio.

My presentation from the M3 Conference, November 2011 in Columbus, Ohio.

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Transcript

  • 1. Finding the CenterA Ruthless Approach to Conceptual DesignAndrew Heaton
  • 2. Hi, I’m AndrewI’m the Chief Chemist of Experience at Brilliant Chemistry
  • 3. A quick note about my rocking moustache.During November each year, Movember is responsible for the sprouting of moustaches on thousands ofmen’s faces, in the US and around the world. With their Mo’s, these men raise vital funds and awareness for men’s health, specifically prostate cancer and other cancers that a!ect men. If you’d care to donate, please visit http://mobro.co/tigerstripe
  • 4. Some Quick Rules about UX
  • 5. Rule Number One:Theres no fucking rules, dude. Photo by unknown, but it’s not by me.
  • 6. Rule Number Two:  Draw everything 3 times beforeyou go near a computer.  Describe it out loud at least twice. Photo by Glen E. Friedman
  • 7. How do you describe your work?
  • 8. How do you describe your work?“ Its like Twitter, but its curated, so its invite only, with circles of people like Google+, but restricted to an event, so its all local, and its all about whats happening right now. ”
  • 9. How do you describe your work?“ Its like Twitter, but its curated, so its invite only, with circles of people like Google+, but restricted to an event, so its all local, and its all about whats happening right now. ” Your work is not an it.
  • 10. Flip it and try again.“ An idea sharing app centered around an event (time, place, topic) that allows authorized users to share text, images, files and links within a controlled space. ”
  • 11. Flip it and try again.“ An idea sharing app centered around an event (time, place, topic) that allows authorized users to share text, images, files and links within a controlled space. ” Now put some human in it.
  • 12. Put some human into it.“ At an event like this one, people like to make comments, take notes and share these with their friends.   We recognize this behavior and want to give conference ” attendees a place to share these comments amongst the group, create an archive of the event, and share socially.
  • 13. Your idea becomes a pilgrim.We typically ask what the app does, when we should ask"Why do they pull that phone from their pocket?”
  • 14. The Conceptual Center When you describe your work, you are mentally narrowing down orexpanding on features.  Things your work will do.   This set of features is something that gets refined the more you draw it.  The more you tell the story. At some point, the things you want your work to do will find their place:a  common theme of Behavioral Expectation.
  • 15. Here’s the Zenbut not really...Zen is a Buddhist concept.  This is more accurately“Here’s the Way”
  • 16. An ambitious piece, based on chapter 11 of the Tao Te Ching.We join spokes We shape clay into We hammer wood We work with being,together in a wheel, a pot, but it is the for a house, but it is but non-being is whatbut it is the center emptiness inside the inner space that we use.hole that makes the that holds whatever makes it livable.wagon move. we want.
  • 17. An ambitious piece, based on chapter 11 of the Tao Te Ching.We join spokes We shape clay into We hammer wood We work with being,together in a wheel, a pot, but it is the for a house, but it is but non-being is whatbut it is the center emptiness inside the inner space that we use.hole that makes the that holds whatever makes it livable.wagon move. we want.  If you don’t have a The idea is a We build, but only so We create realitycenter, the rest falls container for others may find from the intangibleapart. the use. success within. ideas we have.
  • 18. Finding the Center, Part 2: The Functional Center
  • 19. How do you visualize your work?
  • 20. How do you visualize your work?An inherent problem with taking sketches to awireframe is that too much of the functionalityis inferred, and has yet to be figured out.In other words:Mostly accurate, but not quite right.
  • 21. A few things to get started. Name Everything. Separate your Nouns from your Verbs.
  • 22. Nouns and Verbs N VSession CreateSummary EditPost RespondPhoto SaveGallery FaveLink RatePlace ViewMine TweetYours SortOursFile
  • 23. Necessary Side Note:There are no Pronouns N V
  • 24. Your verbs will tend to fall into three categories Core A primary feature. This is what your app is designed for, and what the user does. Adaptive A feature that changes the way someone uses the features or displays information. Useless More than you think.  Get an axe.
  • 25. Nouns and Verbs N VSession CreateSummary EditPost RespondPhoto SaveGallery FaveLink RatePlace ViewMine TweetYours SortOursFile
  • 26. Little nouns become big nouns A view is a collection of nouns.Sometimes it makes sense to call them out immediately, sometimes it will be easier to cluster them later.Regardless, it’s usually good to think of your screens as a collection of nouns.
  • 27. Name your ViewsThey don’t really exist until you do.
  • 28. Carrier 11:58 PM Verbs build nouns which create verbs wUser Experience / Design Business / Strategy N V Conference SELECT Intro Windows iOS Phone Android
  • 29. Carrier 11:58 PMVerbs build nouns which create verbs which change nouns wh Main UX / Design Keynote: Mobile Innovation with UX Sara Summers, Microsoft Thinking Beyond Apple Brad Colbow, Colbow Design How To Kill Your App Martin Bowling, Digital Relativity N V N V Conference SELECT Sessions SELECT Finding the Center Intro Andrew Heaton, Brilliant Chemistry Adaptive Mobile UX Design Jen Matson, Ascentium Stop Photoshop Dickery Mike Wille, Brilliant Chemistry
  • 30. Carrier 11:58 PMuns which create verbs which change nouns which spawn verbs. UX / Design Sessions Finding the Center UserName Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer ligula ante, mattis tempus semper id, porttitor vel tortor. Pellentesque dui nibh, dignissim vel dignissim n Posted 20 Seconds Ago 16 3 UserName Lorem ipsum dolor sit amet, consectetur adipiscing elit. V Integer ligula ante, mattis tempus semper id, porttitor vel tortor. Pellentesque dui nibh, dignissim vel dignissim n ADD V N V N SELECT Seconds Ago Posted 20 Sessions 16 3 SELECT Summary UserName Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer ligula ante, mattis tempus semper id, porttitor vel tortor. Pellentesque dui nibh, dignissim vel dignissim n V Posted 20 Seconds Ago 16 3 VIEW UserName Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer ligula ante, mattis tempus semper id, porttitor vel tortor. Pellentesque dui nibh, dignissim vel dignissim n Posted 20 Seconds Ago 16 3
  • 31. Carrier 11:58 PM Posts UX/ Design Much better than boxes and arrows. Finding the Center V TheGuiGirl Says: ADD VN Lorem ipsum dolor sit amet, consectetur V adipiscing elit. Integer ligula ante, mattis tempus semper id full of crap. Pellentesque N RESPONDions SELECT dui nibh, dignissim vel dignissim. Summary Reply V N V VIEW DETAIL VOTE Bump It Up Drop It Down VIEW Tweet This Post Tweet V TWEET We add the following: - Short URL linking to post - Location set as COSI - Contents (truncated if over 120) - #M3confv
  • 32. Everyone does the same thingsWhat is di"erent is more important thanhow similar you are.If you are operating the same as everyone else,you are likely to find yourself in the middle.You are not a beautiful and unique snowflake,and neither is your app.You better have something someone else doesnt. 
  • 33. V Back to the Verbs Implicit vs. Explicit There are implicit verbs and explicit verbs.  Verbs the app does, and verbs the user does.  There are inherent system verbs that could be taking place to make this more interesting.
  • 34. Carrier 11:58 PM Menu Snapshot View Finding The CenterUX Lorem ipsum dolor sit amet, consectetur adipiscing elit. V DETERMINE N Current Time Integer ligula ante. Posted 20 Seconds Ago 16 3 Lorem ipsum dolor sit amet! V MATCH N Running Sessions Posted 20 Seconds Ago 16 3 View This Session V DISPLAY N Matching List N V N V N Current SELECT Session EXPOSE Recent Display Posts
  • 35. Always be Ruthless.
  • 36. What the heck have you been talking about?
  • 37. Conceptual Center Describe the idea Describe the features Describe the user Describe their behavior Describe the scenario of useTell the story until you find that Behavioral Expectation
  • 38. Functional Center ONE Nouns and Verbs, Dude. TWOAlways be willing to flip what you’re doing. THREE Rip your own stu! apart. Be ruthless.
  • 39. Thanks.
  • 40. @tigerstripe