open educational Framework for
computer science Software Engineering
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The Learning Support Framework
12 July 2010
Strategy for Support for learners using OpenSE
Learner Support Framework (LSF)
Support by learner type
Support by learning stage
Implementation of LSF
LEARNER SUPPORT FRAMEWORK
To define the processes and tools that will be implemented to ensure
that all learners receive appropriate guidance and support when
engaging with OpenSE.
To foster a culture of peer support to promote the ongoing sustainability
LEARNER SUPPORT FRAMEWORK
» Document Learner Support Processes
» Tutor support
» Mentor Support
» Peer Support
» Provide suitable documentation to guide learners within the OpenSE
» Cultivate a peer support environment
SUPPORT BY LEARNER TYPE
» Students formally enrolled in participating courses
» Students of other courses
» Support available
» Self help Documentation: processes, skills
» Peer support forums / mailing lists
» Tutor (formally enrolled) and mentor (all)
LEARNING ASSISTANT ROLES
» 4 Learning assistants
» Assisting students across all stages of learning in accessing
materials, and interacting with Open Source projects
» Forum / mailing lists
» Proposed one point of contact with ASF for mentoring program
» Gradual reduction of support commensurate with increase in peer
SUPPORT MATERIALS BY LEARNING STAGE
» Stage 1: Theoretical concepts
» Materials defined in LSF with reference links, needs set up in
» Stage 2: External case studies
» Study a range of collaborative working case studies
» Stage 3: OpenSE case studies
» Study a range of OpenSE studies
» Stage 4: OpenSE project
» Design and conduct a learner project.
» Issues and Action plan
» Points 2 and 3 in the agenda same? What are differences?
» What issues can be anticipated and addressed in advance of the next pilot?
» What parts of the LSF need to be in place for this pilot?
» Who will prepare which parts
» Website navigation/structure issues
» New content entry notes on how to use the site. And to describe processes in each stage.
» Stage 1 - links to skills-based resources (skeleton described in LSF)
» Stage 2 Add links to case studies
» FAQs can we prepare a list now from feedback from first pilot or prepare based on feedback from
» Forums, structure. Available as mailing lists?
» Encouraging peer support / community user rating system?
Sociedade Portuguesa de Inovação, SA Stichting Free Knowledge Institute
José Carvalho Wouter Tebbens
e-Mail: email@example.com e-Mail: firstname.lastname@example.org
URL: http://www.spieurope.eu/ URL: http://www.freeknowledge.eu
Aristotle University of Thessaloniki University of Maastricht / UNU-MERIT
Ioannis Stamelos Rüdiger Glott
e-Mail: email@example.com e-Mail: firstname.lastname@example.org
URL: http://www.auth.gr/home/ URL: http://www.maastrichtuniversity.nl/
Tampere University of Technology
Imed Hammouda University of Oxford
e-Mail: email@example.com Ross Gardler
URL: http://www.tut.fi/public/ e-Mail: firstname.lastname@example.org
Universidad Rey Juan Carlos
Jesús M. González-Barahona The Open University
e-Mail: email@example.com Patrick Mc Andrew
URL: http://www.urjc.es/ e-Mail: firstname.lastname@example.org
Olivier Ricou linkSpace Management Services
e-Mail: email@example.com Gesellschaft m.b.H (representing the
URL: http://www.epita.fr/ European Learning Industry Group)
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