Intro
Forum Nokia & Mobile User Experience


Andreas Jakl
Senior Technical Consultant
Forum Nokia

                       ...
17.06.2010   2




Thinking Mobile
17.06.2010   © 2010 Nokia   3




Mobile Requirements
•   Limited resources
      –   CPU: 220 MHz – 1 GHz, 64-256 MB Ram
...
17.06.2010   © 2010 Nokia   4




Mobile UIs
•   Maemo = Debian Linux
     – Recompile and run desktop Debian
       appli...
17.06.2010   © 2010 Nokia   5




Gimp: Desktop to Mobile
17.06.2010   © 2010 Nokia   6




OpenOffice: Desktop to Mobile
17.06.2010   © 2010 Nokia   7




KOffice Viewer with Adapted UI
17.06.2010   © 2010 Nokia   8




What does UX for mobile mean?
  – Functionality, ease of use –
    emotional connection
...
17.06.2010   © 2010 Nokia   9




Design Center




                http://www.forum.nokia.com/Design/
17.06.2010   © 2010 Nokia   10




User Experience   forum.nokia.com/ux
17.06.2010   © 2010 Nokia   11




Which is better for Nokia devices?
17.06.2010   © 2010 Nokia   12




Design Gallery




                 http://www.forum.nokia.com/Design/Design_gallery/
17.06.2010   © 2010 Nokia   13




Design and Paper Prototyping Templates




      http://www.forum.nokia.com/Design/Desi...
17.06.2010   © 2010 Nokia   14




Mobile Web Templates
       High-end                        Mid-range                  ...
17.06.2010   © 2010 Nokia   15




Mobile Web Templates – Layouts
17.06.2010   © 2010 Nokia   16




Flowella – Task Flow and Prototyping




                     http://www.youtube.com/wa...
17.06.2010   © 2010 Nokia   17




User Experience Validation
• A UX expert will review your
  app using:
   – User Experi...
17.06.2010   © 2010 Nokia   18




Behaving on a Mobile Device
• Quality Assurance for publishing
    – Performed for all ...
17.06.2010   © 2010 Nokia   19




Symbian Signed Test Criteria
• Phone usage is critical! Examples:
    – No disruption t...
17.06.2010   © 2010 Nokia   20




Java Verified Test Criteria
•   Even stronger focus on user experience
     – Applicati...
17.06.2010   © 2010 Nokia   21




Post-Sale Feedback Channels
• Note what your users say about your app!
    – Read comme...
Thank You.
Want to learn more?
www.forum.nokia.com/Design/
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Intro - Forum Nokia & Mobile User Experience

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Brief introduction to mobile user experience - highlighting some of the services and tools that Forum Nokia offers you in this area.

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Intro - Forum Nokia & Mobile User Experience

  1. 1. Intro Forum Nokia & Mobile User Experience Andreas Jakl Senior Technical Consultant Forum Nokia 17 June, 2010 v2.0.2
  2. 2. 17.06.2010 2 Thinking Mobile
  3. 3. 17.06.2010 © 2010 Nokia 3 Mobile Requirements • Limited resources – CPU: 220 MHz – 1 GHz, 64-256 MB Ram • No hard disc – Therefore no virtual (= “unlimited”) memory • Power management – Battery life, data safety in case of power loss is an issue • Compact – Not much room for UI and the application itself – Reuse of common components important • Reliability – Phone functionality always highest priority – “Always on”
  4. 4. 17.06.2010 © 2010 Nokia 4 Mobile UIs • Maemo = Debian Linux – Recompile and run desktop Debian applications on a mobile device – Qt-based UI: no code changes necessary • But: desktop != mobile – Screen size – Size of individual elements – Key modifiers for mouse clicks – Hover effects, previews – Usage scenarios
  5. 5. 17.06.2010 © 2010 Nokia 5 Gimp: Desktop to Mobile
  6. 6. 17.06.2010 © 2010 Nokia 6 OpenOffice: Desktop to Mobile
  7. 7. 17.06.2010 © 2010 Nokia 7 KOffice Viewer with Adapted UI
  8. 8. 17.06.2010 © 2010 Nokia 8 What does UX for mobile mean? – Functionality, ease of use – emotional connection – Design for the user, not the technology – Consider your concept and your interactions, and check against them at every stage of development • Users • Device UI context • Service usage context
  9. 9. 17.06.2010 © 2010 Nokia 9 Design Center http://www.forum.nokia.com/Design/
  10. 10. 17.06.2010 © 2010 Nokia 10 User Experience forum.nokia.com/ux
  11. 11. 17.06.2010 © 2010 Nokia 11 Which is better for Nokia devices?
  12. 12. 17.06.2010 © 2010 Nokia 12 Design Gallery http://www.forum.nokia.com/Design/Design_gallery/
  13. 13. 17.06.2010 © 2010 Nokia 13 Design and Paper Prototyping Templates http://www.forum.nokia.com/Design/Design_process/Getting_started/Conceptual_design.xhtml
  14. 14. 17.06.2010 © 2010 Nokia 14 Mobile Web Templates High-end Mid-range Low-end http://www.forum.nokia.com/Develop/Web/Mobile_web_browsing/Web_templates/
  15. 15. 17.06.2010 © 2010 Nokia 15 Mobile Web Templates – Layouts
  16. 16. 17.06.2010 © 2010 Nokia 16 Flowella – Task Flow and Prototyping http://www.youtube.com/watch?v=xmuJwKYjiW0 http://www.forum.nokia.com/Library/Tools_and_downloads/Other/Flowella/
  17. 17. 17.06.2010 © 2010 Nokia 17 User Experience Validation • A UX expert will review your app using: – User Experience Evaluation Model – Mobile Heuristics – Relevant UI Style Guides • Purchase review for any app: http://www.forum.nokia.com/Design/User_experience_program/User_experience_services.xhtml
  18. 18. 17.06.2010 © 2010 Nokia 18 Behaving on a Mobile Device • Quality Assurance for publishing – Performed for all app stores – Includes technical and user experience tests • Self-testing guidelines – Symbian Signed: http://tiny.symbian.org/testcriteria – Java Verified test criteria: http://javaverified.com/Testing
  19. 19. 17.06.2010 © 2010 Nokia 19 Symbian Signed Test Criteria • Phone usage is critical! Examples: – No disruption to voice calls – No disruption to text messages – No disruption to key device applications (messaging, contacts, calendar, web) – Un-installation leaves (nearly) nothing behind – Application visible in task manager as long as it is running
  20. 20. 17.06.2010 © 2010 Nokia 20 Java Verified Test Criteria • Even stronger focus on user experience – Application must not crash or freeze – No excessive battery consumption – App must start in < 25 s – Graphics and animation must be readable and clear – UI must be consistent throughout the app – Browsing through app must be clear and without unnecessary steps – App must be free of spelling errors – Main menu contains exit, help and about – App must handle unexpected user behavior (e.g., erroneous actions)
  21. 21. 17.06.2010 © 2010 Nokia 21 Post-Sale Feedback Channels • Note what your users say about your app! – Read comments – Update frequently and fast – Word of mouth very strong factor! Users are helping users. But: better improve UI to target cause!
  22. 22. Thank You. Want to learn more? www.forum.nokia.com/Design/

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