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Chapter 9 and 10: Groups
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Chapter 9 and 10: Groups



Presentation created by Andi Narvaez for COMM 107 - Oral Communication: Principles and Practice...

Presentation created by Andi Narvaez for COMM 107 - Oral Communication: Principles and Practice

University of Maryland

Source: Communication: A Social and Career Focus by Berko, Wolvin & Wolvin



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Chapter 9 and 10: Groups Chapter 9 and 10: Groups Presentation Transcript

  • CHAPTERS 9 and 10 Groups
  • GROUPS What are they good for?
  • Advantages Disadvantages
    • Risky shift phenomena
    • Many viewpoints
    • Challenging of ideas before they are put into place
    • Greater commitment to the decision reached
    • Time-consuming
    • Individuality sacrificed
    • Groupthink
    • Social loafing
  • Types of groups
    • Work teams
    • Study Groups
    • Support Groups
    • Committees
    • Media conferences
    • Focus groups
    • Families
    • Public meetings
    • Town meetings
  • Group operations
  • What motivated you to choose your group members?
  • Group operations
    • Group comes together to accomplish a task
  • What conflicts arose as the group decided what to draw and how / who would draw it?
  • Group operations
    • Causes of conflict
        • Power struggle
        • Personal problems with the rules of operation
        • Personality conflicts
    • If storming doesn’t happen make sure it’s not because of groupthink
  • How did you resolve these conflicts and start drawing?
  • Group operations
    • Group norms are established
  • Group operations
    • Group comes together
    • Settlement of norms, methods, objectives, leadership, etc.
    • Members feel commitment to the group
  • How long did it take you before you began drawing? Why? Are you all satisfied with the drawing?
  • Group operations
    • Action stage
    • Group works towards goals and makes decisions
    • Decision-making is influenced by the task and maintenance dimensions
  • Making Group Decisions
    • Formulate an agenda
      • Agendas may vary based on the task at hand
    • Voting
      • The method you select can affect the outcome
        • Consensus
        • Majority
        • Plurality
        • Part-of-the-whole
  • Communicating as a group member
    • Treat others with respect
    • Maintain a positive attitude
    • Encourage others
    • Pay attention to nonverbal messages
    • Assume an active role
    • Initiating ideas
    • Encouraging ideas
    • Using reasoned thought
    • Staying open-minded
    • Being aware of hidden agendas
    • Being attentive to nonverbal cues
    • Being cognizant of time constraints
  • How / why did the group disperse?
  • Group operations
    • All groups need closure
  • More on group participants
  • The Group Participant
      • Enthusiastic
      • Intelligent
      • Self-reliant
      • Communicates with other members
      • Actively engages in the work of the group
      • Critically assesses group decisions
      • Contributes creative ideas
  • The Group Participant
      • All members are responsible for outcomes
        • All members should be knowledgeable
        • Dominators can destroy the group
        • It’s your right NOT to participate. But you agree to give up your responsibilities and your privileges if you don’t
        • Participants should recognize that rejection of their ideas is not a rejection of them as people
        • Prejudices and beliefs may need to be set aside, but don’t let bullies force you into doing this
  • Dealing with Difficult Group Members
    • Impossible members can be expelled, ignored or permitted
    • to speak, but no one has to listen
    • Don’t try to appease them
    • Resist the temptation to react reciprocally
    • Don’t give them with a soapbox
    • Try to convert the disruption into
    • a contribution
    • Confront the person directly
    • Separate yourself from the person
  • Teacher Notes
  • Teacher notes
    • SONA
    • Comments
    • Informative Briefs
      • Grades
      • YouTube
    • Group assignments
    • Community office hours
    • Friday
  • Teacher notes
    • Friday (a.k.a. Group leadership blog post)
      • What type of leader is she/he?
      • What type of leadership power does she/he exert?
      • Your favorite characteristics of her /him as a leader?
      • Since not all leaders or role models are perfect… a flaw