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Chapter 1: The Human Communication Process
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Chapter 1: The Human Communication Process

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Presentation created by Andi Narvaez for COMM 107 - Oral Communication: Principles and Practice …

Presentation created by Andi Narvaez for COMM 107 - Oral Communication: Principles and Practice

University of Maryland

Source: Communication: A Social and Career Focus by Berko, Wolvin & Wolvin

Published in Education
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Transcript

  • 1. Wakerupper
  • 2. YOU SAID THE SECRET WORD!!!
    comments
  • 3. CHAPTER 1
    The Human Communication Process
  • 4. Communication is one of the most important skills we learn.
    And yet…
  • 5. 20% of the nation’s youth cannot adequately communicate orally
    63% cannot give clear oral directions
    Adults listen at a 25% level of efficiency
    50 - 70% of people fear speaking in public
  • 6.
  • 7. How would you define communication?
  • 8. Characteristics of communication
    Dynamic
    Continuous
    Irreversible
    Interactive
    Contextual
  • 9. Levels of communication
    Intrapersonal
    Interpersonal
    Public communication
  • 10. Components of human communication
    Communication occurs within a system. When the system breaks down, communication breaks down. Bad systems can correct themselves.
  • 11. Components of human communication
    PICTIONARY!
  • 12. Individual perceptions
  • 13.
  • 14. Source
  • 15.
  • 16. Channel
  • 17.
  • 18. Receiver
  • 19.
  • 20. Context
  • 21.
  • 22. Noise
    Environmental
    Physiological-impairment
    Semantic
    Syntactical
    Organizational
    Cultural
    Psychological
  • 23. Noise can happen at any stage of the communication process
    You have to learn how to deal with it by constantly seeking feedback
  • 24. Models of communication
  • 25. Models of communication
    Linear
  • 26. Models of communication
    Interactional
  • 27. Models of communication
    Transactional
  • 28. How are these models being challenged today?
  • 29. Ethical communication
    Ethical communication is to conform to the moral standards of their society
    Unethical communicators use language that degrades or injures human personalities by exaggeration, pseudotruths, twisting of words and name-calling
  • 30. Ethical communication
    Avoid falsehood or half-truths
    Raise listeners’ level of expertise on a topic
    Avoid mental or physical coercion
    Give credit to source
    Don’t invent or fabricate statistics
    Remember! Listeners have to be ethical too, by taking things in with a grain of salt