Driving business from yourSharePoint investmentGovernance Center for SharePoint Anders B. Skjønaa Partner NetmediaSoftware www.netmedia.as
About Us/About You Anders B. Skjønaa Netmedia Software Partner, CEO SharePoint SailingDenmark Microsoft Consulting Information Work GovernanceICASA Speaker ItalyTraining Kids Basketball Blog: sharepointpeople.wordpress.com Web: www.netmedia.as Mail: firstname.lastname@example.org Twitter: @skjoenaa In the room?
Governanceprinciples The goal is to ensure that SharePoint investments deliver on expected business goals! Governance is effectively conducted through a solid framework Reference framework: www.isaca.org
The pains of governance Developing a governance plan canbeextremely time and ressource consuming How do wemake sure thatwe cover all bases? Governanceneeds to be made operational to have anyimpact How do we make the effect of our efforts visible to the management? Who is really the owner of SharePoint governance?
The pains of governance ”Developing a governance plan can be extremely time and ressource consuming” The SharePoint Governance Framework Using a formal governance framework enable you to spend all resources on planning!Estimated time savings: 60-70%
The pains of governance ”How do we make sure that we cover all bases?” SharePoint Service Catalogue Using a catalogue of services exposed with SharePoint it is easy to scope exactly what to plan for... Only do what you have to!!!
The pains of governance ”Governance need to be operational to work. How can we make sure its not just a big pile of documents?” Governance Center for SharePoint™ This ”out-of-the-box” solutionbreaks governance plans into operational tasks and controls
The pains of governance ”How do we make the effect of our efforts visible to the management?” Governance Dashboard Using visual presentation of current status of all systemsand how they supportbusiness goals. Governance Organization Management is involved in setting goals related to the business
SharePoint Governance adoption* 68% of sharePointprojectdoes not includegovernance 93% (of thosethat did includegovernance) startedplanningaftergoingintoproduction Noprojectuse a formal governanceframework 75% of governance plans are not maintainedafter 3 months More than 50% had to redo parts - or all - of the SharePoint planningafter 12-18 months *Basedon internet survey made by Netmedia Software in 2008/2009
Full platform governance SharePoint platform (Providing platform services for applications) ”Green governance” relates to applications and typically has a business focus Examples:
Document Management Intranet Extranet Contract Management Governance ”Blue governance” relates to the it infrastructure and deals and has a focus on driving the platform From a technical point of view Examples:
Establishing the organization Executive Stakeholders Establishing the governance organization is best done early in the implementation project. Role guidelines Executive Stakeholders: Participates in establishing SharePoint vision andsetting the business impact. Has an interest in following ROI on SharePoint. Business (Content Owners):Own individual business applications.Will drive related governance policies forthese applications and bridge applications to business impact. End Users: Will actively drive governance controls and tasks in the daily work. A very important Group to have on board in governance to optimize adoption. IT: Owners of the tech platform and related policies and controls. A very important role in the governance board in relation to service level maintenance and scoping of the platform. Governanceboard Business (Content Owners) IT Governance roles Operational Team End Users
The SharePoint GovernanceFramework Boardorg. SharePoint Vision Goal A Goal B Goal C System 1 System 2 System 3 System 4 System 5 System 6 Operationalorg. Rule Rule Rule Rule Rule Rule Rule Rule Rule Rule Rule Rule Task Task Task Task Task Task Task Task Task Task Task Task Procedures/Guides Procedures/Guides Procedures/Guides The SharePoint Governance Framework is developed and owned by Netmedia Software ApS. The SharePoint Governance Framework may be referenced and used freely with proper reference to the owner and the owners internet website.
Governance Center for SharePoint 3.0 Available in October 2009 Business Value Management Easy impact identification on the Governance Dashboard Governance Planning Tool Easy guided documentation and planning flow Governance Task & Control Management Built-in risk/impact modelling Standard Operating Procedures Quality assurance thorugh controlled procedures SharePoint Service Catalogue / Governance Handbook Best Practices and tool for rapid implementation Training Optional subscription based online training module for SharePoint users and administrators Change Management Workflow based management of change requests for the governance board Automated Site creation policy enforcement Governance Center automatically applies governance policies to all new sites on creation
Business impact Business Impact All systems report their impact to a business impact area. There is a direct and visible link from business goals to each system, policy and control. This makes the governance plan relevant for business management and helps all levels of the organization to keep in shape to support the business goals at all times. Governance
Security Security Fully automated policy creation for new sites; team sites, publishing sites, project sites, My Sites etc. makes site ownership and responsibilities easy to understand and engage with. Policies can be strict and not allow access for users before governance controls and tasks have been completed, or simply raise a warning and a risk on the governance dashboard, if a site is not in compliance. Governance
Productivity Using the framework and tools for planning and documenting governance policies and controls, is estimated to save 60-80% of governance planning time, compared to not using a framework or tool at all. Using the Governance Dashboard makes it easy for any user to find individual controls and tasks that must be done to stay in compliance. Finally the Change Management workflow automates the collection and handling of change requests, making decisions faster and lowers the cost of Change Management procedures. Governance Productivity
Compliance Always stay informed and in compliance by using the Governance Dashboard and the graphical drill-down webpart that allows you to find individual systems, policies or controls that need you attention. Using the policies and controls lists you can enter regulatory compliance rules from external governance agencies and record history with the control log and history functionality of Governance Center for SharePoint 3.0 Governance Compliance
Typical implementation process Netmedia Software and our selected partners deliver advisory services and implementation services when implementering SharePoint governance using Governance Center for SharePoint 3.0 It is recommended to have an experienced resource onboard in the governance implementation. This willmake the process easier as well as faster, and will help you Prepare an governance plan that embrace the entire SharePoint platform and investement. To prepare for governance of a SharePoint platform, you may want to take a look at the Governance Master Classestrainings on www.netmedia.as.