E-Government Development Trends and Challenges in Latin America


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The presentation provides an overview of the current situation of Latin America and Caribbean countries regarding e-government development also trends and challenges are presented.
This Presentation is organized in four parts:
1. Overview: Is a Regional Analysis and current situation of the e-government in Latin America and the Caribbean.
2. Trends: What are Latin America and Caribbean countries doing in order to improve their initiatives on e-government.
3. Challenges: What are the main challenges faced in the region to further develop e-government.
4. ECLAC contribution: How ECLAC is supporting to the countries of the region in creating and implementing strategies for e-government platforms.

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E-Government Development Trends and Challenges in Latin America

  1. 1. e- The Global e-Government e- Forum: Smart e-Government for a Better Future Seoul, Republic of Korea 18 to 19 October 2012 E-Government DevelopmentTrends and Challenges in Latin America Economic Commission for Latin America and the Caribbean (ECLAC) Presentation by Alejandra Naser
  2. 2. E- Government in LatinAmerica and the Caribbean 1. Overview 2. Trends 3. Challenges 4. ECLAC contribution
  3. 3. 1. Overview The current situation in Latin America and the Caribbean
  4. 4. Some statistics… statistics… Internet use worldwide, by region (2011) Internet use Internet penetration rates(% of total users world wide) (% of population) Source: Internet World Stats http://www.internetworldstats.com/stats.htm Penetration rates are based on a world population of 6,930,055,154 and 2,267,233,742 estimated internet users on December 31, 2011.
  5. 5. Broadband penetration rate in Latin America (2010) (%) Broadband penetration (per 100 hab.) Chile 10,66 Argentina 10,56 Uruguay 10,0 Mexico 9,1 Brazil 6,34 Costa Rica 6,0 Colombia 5,26 Venezuela 5,23 Panamá 5,01 Dominican Rep. 3,4 Bolivia 2,8 Peru 2,7 El Salvador 2,4 Paraguay 2,2 Ecuador 2,1 Guatemala 0,8 Nicaragua 0,8 Cuba 0,02 Source: Cisco Systems http://www.cisco.com/
  6. 6. E-United Nations E-Government Survey 2012 Shows the status of the 193 UN member states according to their e- readiness for e-government, which includes 33 countries from Latin America and the Caribbean: Central America (8) South America (12) Caribbean (13)
  7. 7. E-governmentdevelopment in LACBetween 2010 and 2012, 31 of the 33 countries in LAC improved their scores. World average 2012: 0.49 22 LAC countries above the world average
  8. 8. Online service indexLAC average: 0.44 America:South America: 0.53Central America: 0.39 America:Caribbean:Caribbean: 0.38World average: 0.43North America: 0.87(includes Mexico)Europe: 0.62Asia: 0.49Oceania: 0.28Africa: 0.26 Index above the world average Index above the European average
  9. 9. Index of ICT development • The index includes 25 countries from the LAC region (152 countries in total). • The world average is 4.08 • The index average for LAC is 3.72 • Nine LAC countries are above the world average: • Antigua and Barbuda • Argentina • Barbados • Brazil • Chile • Panama • Trinidad and Tobago • Uruguay • Venezuela
  10. 10. 2. Trends in LatinAmerica and the Caribbean
  11. 11. Trends Nowadays, the countries of the Region are e- developing and implementing e-governmentstrategic plans at the national and local level in order to improve efficiency, effectiveness, accessibility and transparency.
  12. 12. How are they doing?Working in four aspects: •People People •Process Process •Technology Technology •Resources Resources
  13. 13. In general the Region countries are working in: • Modernizing IT legislations • Building Institution • Reforming and re-engineering re- administrative processes • Managing changes and services levels • Improving internal efficiency
  14. 14. • Training public organizations and citizens• Introducing standards and interoperability• Reinforcing security and privacy policies• Using social networks, Geo- Geo- referencing tools
  15. 15. In countries whose e-government e-development is more sophisticated,the focus is on:• Coordinating between central and localgovernments• Generating citizen participation• Generating laws and transparency portals• Development Open Government Data
  16. 16. Some transparency laws in LA • Argentina: Law Nº 25326 data protection and Law Nº 3.764 official data access. access. • Brasil: Lei Nº 9.507 Regula o Direito de Acesso a Informaç Informações e Disciplina o Rito Processual do habeas data. • Chile: Law Nº 20285 Transparency and Access to Information. Public Information. • Panama: Law Nº 6 Transparency norm. Panama: norm. • Paraguay: Law Nº 1728 Administrative Transparency. Transparency. • Peru: Law Nº 27806 Transparency and Access to Peru: Information. Public Information.
  17. 17. Open data web portalsChile: http://datos.gob.cl/ Uruguay: http://datos.gub.uy/
  18. 18. 3. Challenges for LAC countries
  19. 19. • Extending the benefits of the Information Society to every citizen in the country and reducing the digital gap.• Adopting policies to foster investment in backbone” broadband “backbone” infrastructure within and between countries in the region and with the rest of world.• Developing more and better e-government e- initiatives to improve and increase the level of sophistication of their online services.
  20. 20. • Reducing costs through increased use of Cloud Computing – G-Cloud service providers.• Creating a public sector commitment to Open Data.• Applying the use of ICTs to areas of critical public importance, such as reducing consecuences of natural disaster.
  21. 21. 4. ECLACcontribution
  22. 22. About ECLACECLAC, headquartered in Santiago,Chile, is one of the five regionalcommissions of the United Nations.Their mission is contribute to theeconomic and social developmentof Latin America and the Caribbean.
  23. 23. ECLAC actions• Promoting dialogue about experiences regarding the information society in Latin America.• Monitoring and analyzing the progress of the e- regional countries towards the development of e- government strategies.• Strengthening the partnership with other regions e- on e-government issues.• Promoting greater investment in ICT’s and e-gov ICT’ e- development
  24. 24. ECLAC contribution to e-government developmentECLAC provides technical assistance to regional countries one-government development through: •Training courses Training •Research and technical documents Research •Advisory services Advisory •Seminars, conferences and expert workshops Seminars,
  25. 25. Training coursesECLAC, offers courses on various economic andsocial issues to participants from the countries inthe region, mainly from the public sector.These courses provide a combination of theoryand practice, and systematize the experiences ofthe countries in the region.
  26. 26. In 2012 ECLAC offered the first course on e-government. Participants came from 12 Latin American countries(2013 will be the second version you can see details in: http://www.ilpes.cl)
  27. 27. Research and technical documentsECLAC experts areconstantly researching andpublishing documents one-government, opengovernment and opendata topics.
  28. 28. Advisory servicesAt the request of Governments, ECLAC conductscooperation missions at the national and locallevels, in order to assist member countries in e-developing their e-government strategies.
  29. 29. Organization of seminars,conferences and expert workshopsECLAC organizes Seminars, Forums andWorkshops on e-government issues. ECLAC also e-sponsors high level meetings in which ECLACexperts have a leading participation.
  30. 30. Ministerial meeting in Ecuador (October, 2012) ECLAC Launched Subsidiary Body for Science,Innovation and Information and Communications Technologies The meeting brought together 35 delegates responsible for digital policymaking from 17 of the regions countries.
  31. 31. Despite progress made by LAC governments and our efforts to support them, there isstill a long road ahead.
  32. 32. Many ThanksMuchas Gracias alejandra.naser@cepal.org