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Poka Yoka Techniques
 

Poka Yoka Techniques

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Use simple Baka-Yoke -"fool-proofing" or “idiot proofing” techniques

Use simple Baka-Yoke -"fool-proofing" or “idiot proofing” techniques

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    Poka Yoka Techniques Poka Yoka Techniques Presentation Transcript

    • Poka-Yoke Techniques
      Use simple Baka-Yoke -"fool-proofing" or “idiot proofing” techniques
      Anand Subramaniam
    • 2
      “The power of accurate observation is frequently called cynicism by those who don't have it.”
      - George Bernard Shaw
    • Poka-Yoke
    • 4
      Poka-Yoke Process Improvement
      Methods
      Customer knowledge
      Poka- Yoke
      Metrics & FUT
      Process Knowledge
    • Customer Knowledge
      Internal
      External
      Intermediate customers
      Consumers
      Agree on “Critical Customer”
      Cannot delight every customer
      5
    • Process Knowledge
      “Be an order”
      Direct observation
      Spot the overlooked
      6
    • Metrics & FUT
      Metrics
      Verifiable
      Relates to a standard
      Past experience
      External standard
      FUT
      Focus (bounds of analysis)
      Urgency (full-time task)
      Time compression (deadlines)
      7
    • Process Knowledge
      Identify the key customers
      Describe what constitutes value
      (order winners, order qualifiers, order losers)
      Convert attributes into metrics
      Identify important / critical traits of the product
      Identify the critical processes
      8
    • Process Knowledge (Contd.)
      Document the process “as is”
      Evaluate the process using the metrics
      Determine how to improve the process
      Implement the changes
      Generate an action list
      Repeat the process
      9
    • 10
      “Try to learn something about everything and everything about something.”
      - Thomas Henry Huxley
    • 11
      Good Luck
      http://www.linkedin.com/in/anandsubramaniam