Proposal for cross border cooperation


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Topic: Increasing Cross-border e-Region Competitiveness by Exploiting e-Solutions and e-Services

"Proposal for cross border cooperation between the companies from Slovakia, Macedonia and the Czech Republic"

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Proposal for cross border cooperation

  1. 1. Summerschool 2010<br />Increasing Cross-border e-Region Competitiveness by Exploiting e-Solutions and e-Services<br />Proposal for cross border cooperation between the companies from Slovakia, Macedonia and the Czech Republic<br />Team:<br />Elena Belackova<br />Ana Meskovska<br />Adela Lustykova<br />
  2. 2. Content<br />2<br />1<br />Introduction<br />2<br />Introducingthe companies<br />3<br />Challenges and issues<br />4<br />Solution<br />5<br />Prototype<br />6<br />Recommendations<br />
  3. 3. Introduction<br />
  4. 4. Collaboration between<br />Construction company Chládek & Tintěra,a.s.<br />Telecommunication company AT&T<br />Consulting company Trajkovski & Partners Consulting<br />Collaborationidea<br /><ul><li>Chládek & Tintěra will work on projects in Slovakia
  5. 5. AT&T willprovide the necessary means for effective communication and collaboration (internet, VPN, VoIPetc.)
  6. 6. T&P will provideconsultingandtrainingservicesforChládek & Tintěra</li></ul>Introduction<br />Summerschool 2010<br />
  7. 7. <ul><li>Czech constructive company, working since 1990, performing the constructions of residental buildings, transport structures and utilities and reconstraction and repairs of bridges</li></ul>Cooperationwith some othersconstructivecompanies, reconstructionsofbridges, railwaysandcorridors, building or repairingutilities, buildinghousesand so on. <br /><ul><li>Capital: 21 000 000Kč
  8. 8. More than 350 employees
  9. 9. Positive economic profit every year</li></ul>IntroducingChládek & Tintěra<br />Summerschool 2010<br />
  10. 10. <ul><li>The nation's largest Wi-Fi provider, offering access at more than 125,000 hot spots spanning countries around the world
  11. 11. The nation's largest provider of broadband
  12. 12. One of the world's largest providers of IP-based communications services for businesses, with an extensive portfolio of Virtual Private Network (VPN), Voice over IP (VoIP) and other offerings
  13. 13. The leadingprovider of local and long distance voice services
  14. 14. Offers global backbone networks
  15. 15. Offers the most phones that work in the most countries
  16. 16. Offers voice coverage in more than 220 countries, data roaming in more than 195 and 3G in more than 115 countries
  17. 17. Largest communications holding company in the world by revenue</li></ul>Introducing at&t<br />Summerschool 2010<br />
  18. 18. Established1991<br />3 interconnected area of operations<br />Management consulting<br />Management academy<br />IT Governance Center of excellence<br />Certified Integrated Quality Information security system based on ISO 9001 and ISO 27001<br />Collaborateswithassociatesandpartnersfromallovertheworld<br />MemberoftheITIC group<br />Introducing T&P Consulting<br />Summerschool 2010<br />
  19. 19. Collaboration connections<br />Summerschool 2010<br />
  20. 20. Defining the challenges and issues<br />
  21. 21. Challenges and issues<br />“Soft” issues<br />Issues<br /><ul><li>Trustbetweenpartners
  22. 22. PartneringattitudebetweenPartners in Conzortia
  23. 23. “business-as-usual” approach in projectdelivery or “innovative” approach
  24. 24. Businessjustified (profit margin)  v.s. state-of-artConsortia’s deliverables
  25. 25. Sharing the work</li></ul>- Understanding what each partner is doing<br />- Different educational backgrounds<br /><ul><li> Respect for Partners’ deliverables
  26. 26. Interconnectivity” between specific partner’s tasks
  27. 27. Language barrier
  28. 28. Chládek & Tintěra internal issues:</li></ul>- Process descriptions are either not updated or not used<br /><ul><li>Not efficient use of technology
  29. 29. Lack of technical knowledge</li></ul>- Weak communication and information dissemination <br />- Weak knowledge transfer between colleagues<br />Summerschool 2010<br />
  30. 30. Answersandsolutions<br />
  31. 31. Proposedsolutions<br />Proposed solutions for“soft” issues<br />Proposed solutions for the issues<br /><ul><li> Enhance the trust between the partners:
  32. 32. Definecommunicationstrategythat is accebtableforallinvolvedpartiedandenforece it
  33. 33. Definethedeliverables(Business justified v.s. state-of-art )
  34. 34. Regular meetings (especially on-site)
  35. 35. Practice professional behavior – take in consideration cultural differences and difference in partnering attitude
  36. 36. Promote“innovative” approach
  37. 37. Awarenessraisingforthebenefits
  38. 38. Embedthe“innovative” approach in the BPM
  39. 39. Act as example
  40. 40. Signing a formal contract
  41. 41. Defining the partners responsibilities in details
  42. 42. Project charter
  43. 43. Regular meetings (online and on-site if needed)
  44. 44. Introducing a online collaboration tool –
  45. 45. Solutions for theinternal issues:
  46. 46. Business process re- engineering
  47. 47. Improvementoftheexistingprocesses
  48. 48. Introducingnewprocesses - knowledgemanagementand transfer, useof ICT toolsetc.
  49. 49. Trainingfortheemployeesfortheinternalprocesses, forefficientuseoftechnology, english language
  50. 50. Team buildingsessions
  51. 51. Increaseawarenessforusageof ICT toolsforinformationdissemination</li></li></ul><li>Chládek & Tintěra<br />Possibility to expand business, penetrating on new markets<br />New partners, enhance the culture of partnership<br />Increased efficiency of using ICT <br />Improvement of processes<br />at&t<br />Possibility to expand business, penetrating on new markets<br />New partners, enhance the culture of partnership<br />Possibility for innovations (new services)<br />T&P<br />Possibility to expand business, penetrating on new markets<br />New partners, enhance the culture of partnership<br />Benefits<br />Summerschool 2010<br />
  52. 52. Chládek & Tintěra<br />Operational costs<br />Traveling costs<br />Training costs<br />Purchasing costs<br />Administrative costs<br />Initial investment<br />Working capital<br />Typesofcosts (1/2)<br />Summerschool 2010<br />
  53. 53. at&t<br />Operational costs<br />Installation<br />Delivery<br />Maintenance<br />T&P<br />Operational costs<br />Traveling costs<br />Daily allowances <br />Typesofcosts (1/2)<br />Summerschool 2010<br />
  54. 54. Technical problems (network, services, maintenance etc.)<br />Misunderstanding between partners due to different business culture<br />Difficulties raised from the long distance<br />Resistance to change form the employees<br />Expected problems<br />Summerschool 2010<br />
  55. 55. Prototype<br />
  56. 56.
  57. 57.
  58. 58.
  59. 59. Recommendations<br />
  60. 60. Recommendations for the implementation<br />Awareness raising campaigns<br />Training needs analysis<br />Management commitment<br />Promoting the culture of partnership, cross - border collaboration using e-tools<br />Implementation of Quality Management System based on ISO 9001<br />Lead by example<br />Summerschool 2010<br />
  61. 61. Thank you for your attention!<br />?<br />Elena Belackova<br /><br />Ana Meskovska<br /><br />Adela Lustykova<br /><br />