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PUBLIC RELATIONS OVERVIEW 2009/10 Mike Bugsgang, Amy Clarke and Edward Meadows 15 March 2010                              ...
Team <ul><li>Mike Bugsgang   </li></ul><ul><li>–  Managing Director </li></ul><ul><li>Amy Clarke </li></ul><ul><li>–  Acco...
Agenda <ul><li>Bugsgang & Associates  </li></ul><ul><li>2009 review </li></ul><ul><li>Marketplace </li></ul><ul><li>2010 c...
<ul><li>Founded in 1992 </li></ul><ul><li>Leading travel & tourism specialist </li></ul><ul><li>Strong domestic destinatio...
Services <ul><li>Media relations/press office </li></ul><ul><li>Brand development </li></ul><ul><li>Destination management...
Pedigree                                                      
VC - PR <ul><li>Builds brand awareness </li></ul><ul><li>Enables a more detailed story </li></ul><ul><li>Helps to differen...
2009 Review                                                      
Hits <ul><li>Times Travel Magazine </li></ul><ul><li>Sunday Mirror </li></ul><ul><li>Sunday Times </li></ul><ul><li>Telegr...
Activities <ul><li>Journalist visits </li></ul><ul><li>News releases </li></ul><ul><li>Feature submissions </li></ul><ul><...
Example hits The Times NOW! Sunday Mirror                                                      
Sunday Telegraph                                                      
British Heritage Magazine                                                      
Daily Express                                                       
The Guardian Woman and Home                                                      
Results <ul><li>‘ Known ’ coverage for 2009 </li></ul><ul><li>26 x national articles </li></ul><ul><li>11 x regional artic...
Evaluation <ul><li>Value of known 2009 coverage achieved: </li></ul><ul><li>£791,323 </li></ul><ul><li>ROI: 33 - 1 </li></...
                                                     
                                                     
                                                     
2010 <ul><li>Economics: </li></ul><ul><li>- Unemployment still rising </li></ul><ul><li>- UK debt mountain </li></ul><ul><...
2010 Campaign                                                      
                                                     
Objectives <ul><li>Position Chichester as an aspirational and inspirational destination </li></ul><ul><li>Boost overnight ...
Strategy <ul><li>Development of key themes: </li></ul><ul><li>Cool and contemporary </li></ul><ul><li>Country chic </li></...
South Downs National Park                                                      
Audiences <ul><li>Encouraging new audiences to visit without </li></ul><ul><li>alienating existing repeat visitors </li></...
Target Media <ul><li>National/regional press and broadcast </li></ul><ul><li>Consumer lifestyle </li></ul><ul><li>Consumer...
PR Programme <ul><li>Proactive/reactive press office </li></ul><ul><li>Press visits </li></ul><ul><li>Themed releases </li...
Internet/Social Media  <ul><li>More emphasis in 2010 </li></ul><ul><li>Drive placement of  www.visitchichester.org  to ben...
Engagement <ul><li>PR is a two way street </li></ul><ul><li>News is our life blood! </li></ul><ul><li>Fast turnaround vita...
Successful Outcome Mail on Sunday                                                      
Next Steps <ul><li>Build on the solid foundations laid </li></ul><ul><li>Maximise future media opportunities  </li></ul><u...
By working more closely together we can make 2010 a bumper year for Chichester District tourism!                          ...
Copyright: Bugsgang Associates 2009 <ul><li>Tel: 07515 282606 </li></ul><ul><li>Email: amy.clarke@bugsgang.co.uk </li></ul...
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2008 Review 03 09 Notes

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  • The market place continues to be a turbulent one with competition from other UK districts as well as the continued growth of cheap foreign holidays, of course the weather can also make things challenging for domestic tourism.
  • You may recall that we used this slide last year, but here we are using it again, as despite claims that we are now officially out of the recession, finances are still tight and holidays are being seen more as a luxury than a necessity. Foreign markets continue to be very attractive with cheap flights, packages and destinations, while the UK continues to be expensive for the domestic market.
  • So what about the green shoots of recovery? Well sadly the outlook is still pretty gloomy and it will be another tough year for domestic tourism.
  • Unemployment is still increasing and a day doesn’t go by when the news is telling us that we’ve been living beyond our means and now it’s payback time. These factors together with  the vagaries of  Sterling against other leading currencies has led to predictions that economic recovery will be slower than at first anticipated. Outbound holiday sales are reckoned to be around 5% down but some sectors such as cruising and all-inclusives are bucking the trend. Minimal growth is predicted for the inbound market whilst domestic holidays are forecast to increase although we think that weather conditions will play a big part in determining if this comes to fruition. Following last year’s trend for ‘Staycations’, the new buzz word is ‘Snacking’ - taking more mini breaks rather than longer holidays
  • Moving on to what we are going to be doing for the Chichester District this year.
  • These are areas of England that have an identity in the minds of consumers and we need to move towards getting the Chichester District perceived in the same way. Of course, this is an overall marketing  task of which PR is just a part. Hopefully the new National park Status of the SOuth Downs will help, in part, to move this forward
  • Our aim is to achieve continued editorial coverage that highlights the region as an aspirational and inspirational destination This will boost overnight stays Maintain flow of day visitors Highlight value and diversity Emphasis accessible location Increase website traffic
  • We will continue to draw out the various elements of the Chichester District experience through the creative use of themes, highlighted here, in pitching story ideas to the media.
  • A new and important theme that will benefit the whole region we will be pushing hard this year is the South Downs becoming Britain’s newest National Park. We enjoyed a great deal of success when we handled a similar exercise for the New Forest a few years ago and we aim to replicate this for Chichester District.
  • So all in all we aim to encourage new audiences to visit without alienating existing repeat visitors, taking into consideration the different reasons people are visiting.
  • Transcript of "2008 Review 03 09 Notes"

    1. 1. PUBLIC RELATIONS OVERVIEW 2009/10 Mike Bugsgang, Amy Clarke and Edward Meadows 15 March 2010                                                      
    2. 2. Team <ul><li>Mike Bugsgang </li></ul><ul><li>– Managing Director </li></ul><ul><li>Amy Clarke </li></ul><ul><li>– Account Director </li></ul><ul><li>Edwars Meadows </li></ul><ul><li>– Account Director </li></ul><ul><li>Jo Gaukrodger </li></ul><ul><li>– Account Director </li></ul>                                                     
    3. 3. Agenda <ul><li>Bugsgang & Associates </li></ul><ul><li>2009 review </li></ul><ul><li>Marketplace </li></ul><ul><li>2010 campaign: </li></ul><ul><ul><li>objectives </li></ul></ul><ul><ul><li>strategy </li></ul></ul><ul><ul><li>programme </li></ul></ul><ul><li>Next steps </li></ul><ul><li>Questions </li></ul>                                                     
    4. 4. <ul><li>Founded in 1992 </li></ul><ul><li>Leading travel & tourism specialist </li></ul><ul><li>Strong domestic destination track record </li></ul><ul><li>Understanding of market </li></ul><ul><li>Results driven approach </li></ul><ul><li>Excellent media relationships </li></ul>                                                     
    5. 5. Services <ul><li>Media relations/press office </li></ul><ul><li>Brand development </li></ul><ul><li>Destination management </li></ul><ul><li>Trade relations </li></ul><ul><li>Sponsorship/events </li></ul><ul><li>Community relations </li></ul><ul><li>Internal communications </li></ul><ul><li>Partnerships </li></ul><ul><li>Crisis and issues management </li></ul>                                                     
    6. 6. Pedigree                                                      
    7. 7. VC - PR <ul><li>Builds brand awareness </li></ul><ul><li>Enables a more detailed story </li></ul><ul><li>Helps to differentiate offering </li></ul><ul><li>Credible third-party recommendation </li></ul><ul><li>Makes the budget go further! </li></ul>                                                     
    8. 8. 2009 Review                                                      
    9. 9. Hits <ul><li>Times Travel Magazine </li></ul><ul><li>Sunday Mirror </li></ul><ul><li>Sunday Times </li></ul><ul><li>Telegraph Magazine </li></ul><ul><li>Mail on Sunday </li></ul><ul><li>The Times </li></ul><ul><li>Daily Telegraph </li></ul><ul><li>Sunday Express </li></ul><ul><li>Independent on Sunday </li></ul><ul><li>Daily Mail </li></ul><ul><li>The Guardian </li></ul><ul><li>Independent on Saturday </li></ul><ul><li>Sunday Telegraph </li></ul><ul><li>Prima </li></ul><ul><li>Now </li></ul><ul><li>People’s Friend </li></ul><ul><li>Great British Food </li></ul><ul><li>Country Life </li></ul><ul><li>Chat </li></ul><ul><li>Style Bible.com </li></ul><ul><li>Woman and Home </li></ul><ul><li>BBC Homes and Antiques </li></ul><ul><li>travel.sky.com </li></ul><ul><li>The Metro </li></ul><ul><li>Living South </li></ul><ul><li>Oxford Mail </li></ul><ul><li>Northern Echo </li></ul><ul><li>Evening Standard </li></ul><ul><li>Southern Daily Echo </li></ul><ul><li>The Sussex Newspaper </li></ul><ul><li>Hampshire Society </li></ul><ul><li>Northampton Chronicle and Echo </li></ul><ul><li>Gloucestershire Echo </li></ul>                                                     
    10. 10. Activities <ul><li>Journalist visits </li></ul><ul><li>News releases </li></ul><ul><li>Feature submissions </li></ul><ul><li>Competitions </li></ul><ul><li>Media liaison </li></ul><ul><li>Status/familiarisation meetings </li></ul>                                                     
    11. 11. Example hits The Times NOW! Sunday Mirror                                                      
    12. 12. Sunday Telegraph                                                      
    13. 13. British Heritage Magazine                                                      
    14. 14. Daily Express                                                      
    15. 15. The Guardian Woman and Home                                                      
    16. 16. Results <ul><li>‘ Known ’ coverage for 2009 </li></ul><ul><li>26 x national articles </li></ul><ul><li>11 x regional articles </li></ul><ul><li>11 x national consumer magazine articles </li></ul><ul><li>16 x website articles (inc national newspaper sites) </li></ul><ul><li>N.B. + Pipeline articles from 2009 activities </li></ul>                                                     
    17. 17. Evaluation <ul><li>Value of known 2009 coverage achieved: </li></ul><ul><li>£791,323 </li></ul><ul><li>ROI: 33 - 1 </li></ul>                                                     
    18. 18.                                                      
    19. 19.                                                      
    20. 20.                                                      
    21. 21. 2010 <ul><li>Economics: </li></ul><ul><li>- Unemployment still rising </li></ul><ul><li>- UK debt mountain </li></ul><ul><li>- Exchange rates </li></ul><ul><li>- Slow recovery </li></ul><ul><li>Tourism: </li></ul><ul><li>- Outbound down </li></ul><ul><li>- Inbound growth </li></ul><ul><li>- Domestic (Staycations/Snacking) </li></ul>                                                     
    22. 22. 2010 Campaign                                                      
    23. 23.                                                      
    24. 24. Objectives <ul><li>Position Chichester as an aspirational and inspirational destination </li></ul><ul><li>Boost overnight stays </li></ul><ul><li>Maintain flow of day visitors </li></ul><ul><li>Highlight quality, value and diversity </li></ul><ul><li>Emphasise accessible location </li></ul><ul><li>Increase website traffic </li></ul>                                                     
    25. 25. Strategy <ul><li>Development of key themes: </li></ul><ul><li>Cool and contemporary </li></ul><ul><li>Country chic </li></ul><ul><li>Excellent events </li></ul><ul><li>Food glorious food </li></ul><ul><li>Family fun </li></ul><ul><li>Coastal marvels </li></ul><ul><li>History and culture </li></ul><ul><li>The Arts </li></ul><ul><li>Classic </li></ul>                                                     
    26. 26. South Downs National Park                                                      
    27. 27. Audiences <ul><li>Encouraging new audiences to visit without </li></ul><ul><li>alienating existing repeat visitors </li></ul><ul><li>Different purpose </li></ul><ul><ul><li>Overseas visitors </li></ul></ul><ul><ul><li>Day visitors </li></ul></ul><ul><ul><li>Touring visitors </li></ul></ul><ul><ul><li>Mini breaks </li></ul></ul><ul><ul><li>Overnight visitors </li></ul></ul><ul><li>Different interests </li></ul><ul><ul><li>Relaxation </li></ul></ul><ul><ul><li>Outdoors </li></ul></ul><ul><ul><li>Green travel </li></ul></ul><ul><ul><li>Family </li></ul></ul><ul><ul><li>Culinary </li></ul></ul><ul><ul><li>Sport and hobbies </li></ul></ul>                                                     
    28. 28. Target Media <ul><li>National/regional press and broadcast </li></ul><ul><li>Consumer lifestyle </li></ul><ul><li>Consumer specialist </li></ul><ul><li>On-line media and social media </li></ul><ul><li>Bloggers </li></ul><ul><li>Freelancers </li></ul><ul><li>Company magazines </li></ul><ul><li>TV/Radio </li></ul>                                                     
    29. 29. PR Programme <ul><li>Proactive/reactive press office </li></ul><ul><li>Press visits </li></ul><ul><li>Themed releases </li></ul><ul><li>Features targeting </li></ul><ul><li>Interviews </li></ul><ul><li>Competitions </li></ul><ul><li>Industry liaison </li></ul><ul><li>Websites </li></ul><ul><li>Steering Committee, Hotels and Attractions meetings </li></ul><ul><li>VisitBritain/Tourism South East </li></ul>                                                     
    30. 30. Internet/Social Media <ul><li>More emphasis in 2010 </li></ul><ul><li>Drive placement of www.visitchichester.org to benefit whole District </li></ul><ul><li>Target specialist lifestyle websites and the online versions of print publications </li></ul><ul><li>Social media enables more rapid sharing of information </li></ul><ul><li>Search Engine Optimization (SEO) is a key component of getting a website found - social media has proven its ability to significantly increase SEO </li></ul><ul><li>Social media reaches new audiences and further audiences beyond them </li></ul>                                                     
    31. 31. Engagement <ul><li>PR is a two way street </li></ul><ul><li>News is our life blood! </li></ul><ul><li>Fast turnaround vital </li></ul><ul><li>Accommodation providers – journalist visits </li></ul>                                                     
    32. 32. Successful Outcome Mail on Sunday                                                      
    33. 33. Next Steps <ul><li>Build on the solid foundations laid </li></ul><ul><li>Maximise future media opportunities </li></ul><ul><li>Continuous evaluation of results </li></ul><ul><li>Continue to build relationships with existing & new members </li></ul>                                                     
    34. 34. By working more closely together we can make 2010 a bumper year for Chichester District tourism!                                                      
    35. 35. Copyright: Bugsgang Associates 2009 <ul><li>Tel: 07515 282606 </li></ul><ul><li>Email: amy.clarke@bugsgang.co.uk </li></ul><ul><li>www.bugsgang.co.uk </li></ul>                                                     
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