MinistryTech: Asterisk

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MinistryTECH Presentation delivered by Andrew Mitry on April 4th, 2008.

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MinistryTech: Asterisk

  1. 2. The Open Source PBX Andrew Mitry Director of Technology St. Mark Coptic Orthodox Church, Fairfax, VA
  2. 3. What is ? Complete PBX in software. Runs VoIP, digital and analog interconnections. Provides voicemail, conferencing, IVR, call queuing. Supports all the common phone features (caller ID, 3-way).
  3. 4. <ul><li>My Background </li></ul><ul><li>Industrial and System Engineering / Construction. </li></ul><ul><li>SMB IT Contracting. </li></ul><ul><li>Telecom – Worked at Winstar delivering voice & data. </li></ul><ul><li>SMB/Non-Profit Consulting. </li></ul><ul><li>Started full time at St. Mark 5 years ago. </li></ul><ul><li>Blog – anchorite.org (ppt available for download) </li></ul>
  4. 5. <ul><li>St. Mark Coptic Orthodox Church </li></ul><ul><li>Coptic = Egypt. </li></ul><ul><li>Founded in Egypt by the Apostle Mark in the year 70 AD. </li></ul><ul><li>Church in Fairfax, VA established 1977. </li></ul><ul><li>Approx 1,500 Weekend Attendance. </li></ul><ul><li>LFCS - K3-8 th Grade Non Denominational School </li></ul><ul><li>120 Clients, 12 Servers, 60 Phones </li></ul>
  5. 6. <ul><li>Top ten reasons to use </li></ul><ul><li>10 Created a competitive market. </li></ul><ul><li>9 Simple to try with a bootable ISO or VMware. </li></ul><ul><li>8 Runs on almost anything, even a Linksys WRT546. </li></ul><ul><li>7 Simple to administer – web interface/command line. </li></ul><ul><li>6 Active developer and partner community. </li></ul>
  6. 7. <ul><li>Top ten reasons to use </li></ul><ul><li>5 Security and Bug Fixes released quickly. </li></ul><ul><li>4 Flexibility – simple or complex configurations. </li></ul><ul><li>3 Open platform for hardware and software. </li></ul><ul><li>2 Open Source. </li></ul><ul><li>1 FREE (Low cost – depending on hardware). </li></ul>
  7. 8. <ul><li>Our adventure with </li></ul><ul><li>Nortel Norstar Hybrid PBX </li></ul><ul><ul><li>System completely maxed out (30 phones). </li></ul></ul><ul><ul><li>Programming auto attendant trees a nightmare. </li></ul></ul><ul><ul><li>Voicemail box limited to two ports. </li></ul></ul><ul><ul><li>New hybrid “key” systems running $15k+ to replace. </li></ul></ul>
  8. 9. <ul><li>Our adventure with </li></ul><ul><li>Began testing Asterisk 5 years ago. </li></ul><ul><ul><li>VoIP phone selection limited. </li></ul></ul><ul><ul><li>Administration via command line/config files. </li></ul></ul><ul><li>2 years later – Asterisk starts to matures. </li></ul><ul><ul><li>Linksys launches low cost quality VoIP phones. </li></ul></ul><ul><ul><li>Asteriskathome (TrixBox) simplifies install/admin. </li></ul></ul>
  9. 10. <ul><li>Our adventure with </li></ul><ul><li>New Asterisk Server - 3 years ago </li></ul><ul><ul><li>Asteriskathome 2.7 (Now Trixbox) </li></ul></ul><ul><ul><li>40 Linksys SPA-941 VoIP Desk Phones </li></ul></ul><ul><ul><li>Digium TE205P Dual T1 PCI Card </li></ul></ul><ul><ul><li>Total Cost - $5,000 </li></ul></ul>
  10. 11. <ul><li>Major Distributions </li></ul><ul><li>Digium – Creators of Asterisk. </li></ul><ul><ul><li>AsteriskNOW . </li></ul></ul><ul><ul><li>SwitchVOX . </li></ul></ul><ul><li>Fonality . </li></ul><ul><ul><li>Trixbox . </li></ul></ul><ul><li>Voiceroute Druid . </li></ul>
  11. 12. <ul><li>Hardware Vendors </li></ul><ul><li>Digital and Analog Interconnects </li></ul><ul><ul><li>Digium – Creators of Asterisk. </li></ul></ul><ul><ul><li>Sangoma . </li></ul></ul><ul><ul><li>Most standards based equipment. </li></ul></ul>
  12. 13. <ul><li>Hardware Vendors </li></ul><ul><li>VoIP Hardware </li></ul><ul><ul><li>Aastra </li></ul></ul><ul><ul><li>Cisco </li></ul></ul><ul><ul><li>Linksys </li></ul></ul><ul><ul><li>PolyCom </li></ul></ul><ul><ul><li>Almost any SIP compliant device. </li></ul></ul>
  13. 14. <ul><li>Resources </li></ul><ul><li># citrt </li></ul><ul><li>Justin Moore – wantmoore.com </li></ul><ul><li>Jon Edmiston - churchcrosstalk.typepad.com </li></ul><ul><li>Voip-info.org Wiki </li></ul><ul><li>Asterisk.org </li></ul><ul><li>My blog – anchorite.org </li></ul>
  14. 15. <ul><li>Resources </li></ul><ul><li>Asterisk Gathering in Atlanta </li></ul><ul><ul><li>Friday, April 25, 2:00 at First Baptist </li></ul></ul><ul><ul><li>Justin Moore and Jeffrey Thompson </li></ul></ul><ul><ul><li>Paetec Visit </li></ul></ul><ul><ul><li>Saturday - Atlanta Asterisk User Group </li></ul></ul><ul><ul><li>Details at tonydye.net </li></ul></ul>
  15. 16. <ul><li>Demo </li></ul>

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