Hoteliers' top priority is omni-channel booking and payments. Globally, 60% of hotels listed omni-channel as their top business priority for 2015. hotelpay offers an integrated online and offline payment solution for hotels, accepting over 55 payment instruments across websites, mobile apps, call centers, sales offices, and more. It integrates with booking engines, property management systems, CRMs, and accounting software. Hoteliers can collect payments for reservations through various channels like emails, SMS, IVR, and mobile POS machines. The solution aims to make payments device, channel, location, and instrument agnostic.

1. Copyright Airpay Payment Services Pvt. Ltd.

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WHAT’S ON TOP PRIORITY FOR HOTELIERS?

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BOOKINGS& PAYMENTS

4. GLOBALLY 60% OF HOTELS LISTED OMNI CHANNEL AS THEIR TOP
BUSINESS PRIORITY FOR 2015
TO BECOME, DEVICE, CHANNEL, LOCATION, INSTRUMENT, AGNOSTIC!
GOAL:

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hotelpay, works with your existing Booking Engine, PMS, CRM, &
also integrates with your accounting systems ERP, SAP, etc

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Our platform is screen agnostic (PC, Laptop, IPad, Mobile)
We even have SDK (Software Delivery Kits) for Mobile Applications

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hotelpay offers online & offline integrated payment solution
hotelpay facilitates, payment acceptance using any payment instrument
across multiple channels

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Website & Mobile
Call Centre /
Sales Offices
Stores &
Distributors
COD (Cash on
Delivery)
online & offline integrated payment
solution across touch points

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I - FRAME
Integrated booking &
payment page in the
hotel website
Online 55+ Payment
options

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Ability to collect money for all the Call Centre Reservations,
Sales Representative Offices, Hotels, etc
IVR - Equip the Call Centre team, with the
option to collect the monies on the call
& close the sale
EMAIL / SMS Invoice
Offer payment links, with every
booking confirmations
Enable payments on the move

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Customer Care /
Reservations Office
Email / SMS Invoice with booking voucher

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Customer Care /
Reservations Office
Email / SMS Invoice with booking voucher

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Customer Care /
Reservations Office
Email / SMS Invoice with booking voucher

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Ability to collect money on the website
(Security Deposit / Last Minute Bookings, Direct Payment, Etc)

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Ability to collect money on the website
(Security Deposit / Last Minute Bookings, Direct Payment, Etc)

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• Integrate the hotel solution to collect payments:
• Restaurants
• Tablet Browser Payment
• In Room Billing (Check in / Check out)
• Room Service Billing, Sundry expenses
GPRS - Mobile POS Machine

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Channel Manager Payment Solutions
Collect payments across your channels partners, with the set rules
& agreements of the hotels

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Customers Hotels
Internet Payment Gateway
| Net Banking | IVR | POS |
| Applications | Other Channels
Payment channels
hotelpay is the conduit
between hotels & their customers
for all their transactions

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online & offline integrated payment solution
offering multiple instruments 55+ Payment
instruments
Credit Cards (Master / Visa, Mastero,
Discover, Diners)
Debit Cards (Rupay)
45+ Net Banking Options
Cash Cards (Itz Cash, Oxigen)
IMPS
AMEX
Loyalty Cards
Wallets
Telco Billing
Cash Collection Centres

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Our system gathers business intelligence & compares it to
global datasets to ensure best in class service
Proactive
Intelligence
Pre-empt
Fraud

21. Operational Efficiency & Revenue Growth
Dynamic dashboards | Detailed platform level reporting

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T + 2 Money in the banks (Reconciled with detailed MIS)
55+ Payment
Instruments
Reconciliation
&
Settlements
Billing
&
Collections
hotelpay facilitates, payment life cycle offering end to end solution
Sales
Channel
Acceptance
PCI Certified
Platform
Customers Merchants
EMI
&
Cash Back
Instant
Discount

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Payment Gateway
Net Banking
Contact Centre
(IVR, SMS, Invoice)
Cash Cards
Wallets
Telco Billing
Telco Wallets
Mobile
POS
PaymentChannels
spocsingle point of contact for payments
Customers
Hotels

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airpay
Proposition
• Integrated Online & Offline
Payment solution
• Simple pricing model
• Risk & Fraud
Management Module (Verify
your transactions)
Solution
• Single account multiple
payment solutions
• Hierarchal account
management for multi outlet
merchants
• Round Robin transaction
execution
Differentiation
• Proprietary Technology built
in-house
• Customer-centric approach
for a frictionless experience
• Vertical focused payment
solutions

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DISCUSSION
amit kapoor
amit@airpay.co.in
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