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Barriers to effective_communication
Barriers to effective_communication
Barriers to effective_communication
Barriers to effective_communication
Barriers to effective_communication
Barriers to effective_communication
Barriers to effective_communication
Barriers to effective_communication
Barriers to effective_communication
Barriers to effective_communication
Barriers to effective_communication
Barriers to effective_communication
Barriers to effective_communication
Barriers to effective_communication
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Barriers to effective_communication

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  • 1. BARRIERS TO EFFECTIVE COMMUNICATION
  • 2. DEFINITION OF COMMUNICATION BARRIERS Aspects of or conditions in a workplace that interfere with effective exchange of ideas or thoughts. Such barriers include (1) status differences (2) gender differences (3) cultural differences (4) prejudices (5) the organizational environment
  • 3. BARRIERS TO EFFECTIVE COMMUNICATION • PYHISICAL BARRIERS • ORGANISATIONAL BARRIERS • CULTURAL BARRIERS • LANGUAGE BARRIERS • CHANNEL BARRIERS • INTERPERSONAL BARRIERS • INDIVIDUAL BARRIERS • ATTITUDINAL BARRIERS • LISTENING BARRIERS • BARRIERS WHILE SPEAKING
  • 4. PHYSICAL BARRIERS • Physical barriers are often due to the nature of the environment. • Physical Organizational Barrier includes internal and external environment like : – large working areas physically separated from others – poor lighting – staff shortage – outdated equipments – background noise
  • 5. ORGANIZATIONAL BARRIERS • Poor organizational culture, climate • Stringent rules and regulations • Status and relationship • Complexity • Inadequate facilities/ opportunities of growth and improvement
  • 6. CULTURAL BARRIERS • Age and gender • Education and cultural background • Social status and economic position • Temperament • Health and beauty • Popularity • Religion • Political belief • Ethics, values, motives • Assumptions • Aspirations • Rules and regulations, • Standards and priorities
  • 7. LANGUAGE BARRIERS • Different languages, vocabulary, accents, dialects represent national/ regional barriers. • Semantic gaps are words having similar pronunciation but multiple meanings. • Badly expressed message, wrong interpretation and unqualified assumptions. • The use of difficult or inappropriate words/ poorly explained or misunderstood messages can result in confusion.
  • 8. CHANNEL BARRIERS • If the length of the communication is long, or the medium selected is inappropriate, the communication might break up • It can also be a result of the inter-personal conflicts between the sender and receiver • Lack of interest to communicate • Information sharing or access problems which can hamper the channel and affect the clarity, accuracy and effectiveness.
  • 9. INTERPERSONAL BARRIERS • Lack of Trust • Lack of Knowledge of non-verbal communication • Wish to capture authority • Fear of losing power of control • Lack of Motivation • Lack of co-operation, fear of penalty and poor relationship
  • 10. INDIVIDUAL BARRIERS • Individual's perceptual and personal discomfort. • Two individuals’ mental perception may/may not be identical • Style • Selective perception • Halo effect • Poor attention and retention • Defensiveness • Close mindedness • Insufficient filtration
  • 11. ATTITUDINAL BARRIERS • It comes about as a result of problems with staff in the organization. • Limitation in physical and mental ability, intelligence, understanding, pre-conceived notions, and distrusted source divides the attention and create a mechanical barrier which affects the attitude and opinion.
  • 12. LISTENING BARRIERS • Interrupting the speaker • Not maintaining eye contact with the speaker • Rushing the speaker to complete what he/she has to say • Making the speaker feel as though he/she is wasting the listener's time • Being distracted by something that is not part of the on-going communication • Getting ahead of the speaker and completing his/her thoughts • Ignoring the speaker's requests • Asking too many questions, for the sake of probing
  • 13. BARRIERS WHILE SPEAKING • Unclear messages • Lack of consistency in the communication process • Incomplete sentences • Not understanding the receiver • Not seeking clarifications while communicating
  • 14. THANK YOU Presented By:- Amit Kumar Banumathy Hesham Mohan raju Rajeshwari Vikas Dubey (Pondicherry University)

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