Mis jaiswal-chapter-01


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Mis jaiswal-chapter-01

  1. 1.     An information system designed by an organization to collect collect, manipulate, and disseminate data or information on a program Includes hardware, software, people, communications systems, and data Allows managers to plan, monitor, and evaluate operations and performance of an activity Designed and used for administrative purposes
  2. 2. Roles: - support of business operations - support of managerial decision making - support of strategic competitive advantage  ‘In an organization, information is the blood and MIS is the heart’. 
  3. 3. Subsystems and supersystems of IS Business Environment Information I ITIT Technology IS Information Systems Organization: - business process - people - data - strategy
  4. 4. Computer Based Information Systems : 4 Phases Planning and Coordinational Accounting and Transactional Benefit Costs, complexity and uncertainty increase as sites gain sophistication over time Operate 150 K Build 1500 K Operate 100 K Operate 50 K Operate INR 10 K Integrate/Transform (BPR) Build 500 K Automate Cross-Functional Transactions Build 200 K $ Cost Net return Customer and Supplier Relationship Impact Automate Functional Transactions Build INR 50 K Automate Accounting Key: Operate - Cost to run & maintain site for 1 year. Build - Cost to design, build & implement 3-12 months
  5. 5. Progress in MIS IN Information can be created in multimedia Information can be stored Information can be retrieved REAL VERY Information can be shared Information can be distributed TIME AT LOW Information can be processed Information can be transmitted COST
  6. 6. Enabling Role of Information Technology Old Business Rule Technology intervention New Business Rule Information can appear Shared databases only at one place Only experts can perform complex jobs Businesses must choose Telecommunication between centralization and decentralization Managers make all the Software tools decisions Information appears simultaneously Expert Systems Genera experts. Centralization and networks decentral possible Decision making is part of everyone’s job
  7. 7. Enabling Role of Information Technology Old Business Rule Technology interventi Field persons need offices Wireless/internet/lapt virtual Personal contacts Effective contacts Internet / email Find out the information Plans get revised periodically On line computing Enterprise software you Plans get revised instantly Reference : Reengineering the corporation by Michael Hammer & James Champy, 1993-9
  8. 8. Impact of MIS and IT on an Organization •As transactional Information Systems: - enables enterprise-wide shared and integrated databases through : i. improved decision making ii. improved MIS reporting - enables enterprise-wide cross functional work flow automation through : i. improving Intra-organizational transactions ii. reducing in business processes lead times iii. improved inventory and working capital management iv. improved financial reconciliation
  9. 9. Impact of MIS on an organization • Improves business process performance through: - automation of business processes - simplification of business processes - elimination of non value adding business processes - reengineering of business processes
  10. 10. Work Flow: Purchase Process Material Request Purchase Request Supply Chain Processing Purchase Order Material Receipt Goods Receipt Outbound Outbound Shipment Delivery Goods Receipt Processing Requisition of a valve Material Issue
  11. 11. Impact of MIS on an organization • MIS as a coordination and planning information system results in: - improved coordination among sales, production stores, purchase, and accounts due to close loop systems and online data - dynamic scheduling of production and purchasebased on feedback from sales and visa versa
  12. 12. Sales Order Processing Sales Quotations Sales Contracts Order entry EDI Manually Outbound Advice Delivery Sales Order Margin Control Customer Monitoring Inventory Check Additional Costs Installments Sales Order/ Quotation Existence Order Acknowledgment Picking Lists Dispatch List Dispatch Notes Consignment Notes Invoicing Fin. Accounting Hist./Stats. Close Order Invoice
  13. 13. Sales Statistics SET UP STATISTICS Parameters Period Codes Sorting Codes Sales Budget Display codes Layout Codes col.1 group 1 budget sales group 2 budget sales col.2 diff. budget sales difference from/till group 1 group 2
  14. 14. The competitive edge • To be competitive today you need: - the flexibility to take on new business opportunities as they arise - a business framework that lets you i. optimize business processes ii. cut costs ii. improve customer service iv. shorten your time to market - comprehensive decision support tools to provide upto-date information on revenues, budget performance, sales, and cash-flow • E-business can help provide the competitive edge you need
  15. 15. E-Business Information Technology Business Telecommunication E-Business
  16. 16. • E-business is a new way of conducting, managing, and executing business transactions using IT and telecommunications networks (Internet and Extranet) • E-business is remaking the business world by: - redefining virtually every business process and function - changing conventional concepts and rules about strategic alliances, outsourcing, competition, industry specialization, and customer relationships - creating a wealth of information about customers, enabling businesses to anticipate and satisfy individual needs with pinpoint precision - blurring the lines between industries - challenging every business to reinvent itself It provides companies with new, more cost and time-efficient means for working with customers, suppliers, and development partners