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  • 1. What’s a Yahoo! Group?A Yahoo! Group is any group — your family, friends you see every summer, businessassociates, your book group, etc. — that uses Yahoo! Groups to privately share info, images,ideas and more — on the web.It’s free, secure and spam-protected.What’s the best way to contact customer support?Weve done our best to create and categorize questions about using Groups to take a first stab ataddressing Member, Moderator and Owner needs quickly. Since you’re here, you’re in the rightplace! Please take a look at the categories within Help to see if your support question has alreadygotten attention.All help files ask "Was this information useful?" at the bottom of the page. Clicking ContactCustomer Care takes you to a support request form. When you submit this form, you mayreceive an auto-reply that will contain information and suggestions for places to look foradditional help.If, at that point, you still haven’t received the information you need, reply to that email. OurCustomer Care team will investigate, then contact you as soon as possible.As the service continues to grow, we will explore additional support alternatives based on theneeds of our usersDo I need any special software to use Yahoo! Groups?Nope — nothing special. To use Yahoo! Groups, all you need is Internet access and a basicemail program.What’s the best way to contact customer support?Weve done our best to create and categorize questions about using Groups to take a first stab ataddressing Member, Moderator and Owner needs quickly. Since you’re here, you’re in the rightplace! Please take a look at the categories within Help to see if your support question has alreadygotten attention.All help files ask "Was this information useful?" at the bottom of the page. Clicking ContactCustomer Care takes you to a support request form. When you submit this form, you may
  • 2. receive an auto-reply that will contain information and suggestions for places to look foradditional help.If, at that point, you still haven’t received the information you need, reply to that email. OurCustomer Care team will investigate, then contact you as soon as possible.As the service continues to grow, we will explore additional support alternatives based on theneeds of our users.How i can delete group?What i did is when i received the mail, i click on the group link. it will direct you to the group site, at thebottom on the righjt, you will see "leave group", click on it and the group will automatic deleted fromyour list.ORIf you mean to leave a group:Go to the groups site, click on edit membership along the top. In the nextwindow scroll down and check leave group Click save changes and you should be out. It may take a dayto take effect.If you are the owner and wish to delete the group:Click management lower left on your home page.Then you will see "delete group." Click and follow the promptsHow do i put something on free-cycle have joined but dont know how toadvertise something?Go to your Free-cycle group and then click on "Post" under Messages. Then post your item that you arewanting to get rid of per the guideline of your group.How can make a group?Its easy go below and follow the prompts.Source(s):http://groups.yahoo.com/How do I change my email address in a yahoo group?these are the instructions however when I tried last week, it wouldnt work for me eithergo to this link- http://groups.yahoo.com/myprefs click add email address on top left- follow steps and
  • 3. confirm address.then go to this link http://groups.yahoo.com/mygroups click edit my groups on the top left- locate group(if theres more than one) under the column Email Address click the arrow for the drop down box andselect new address- click save changesHelp form (you can report it if it continues to glitch)http://help.yahoo.com/l/us/yahoo/groups/...In a Yahoo Group, what is a "bouncing" member?Why does it say my account is "bouncing"? How can I stop bouncing?If group messages sent to your email address are returned to Yahoo! Groups as undeliverable("bouncing"), your Yahoo! Groups account may be temporarily disabled.Messages can be returned for several reasons:Your mailbox may be full -- try deleting messages from your Inbox.Your ISP may have a backlog of email to process -- contact your ISP.Your ISP may be blocking email from Yahoo! Groups -- contact your ISP.In many cases, Yahoo! Groups can automatically reactivate your account once the delivery problem issolved. However, this process can sometimes take a few days. To immediately reactivate your account:Visit your My Groups page.Look for a bounce alert near the top of the page.Click Go to My Email Preferences.Click Unbounce next to the bouncing email address.This immediately sends an email to your mailbox. If it’s no longer bouncing, you’ll receive that email.Click on the link in the email.Note: Reactivating your account will NOT immediately restore email delivery. The change in your statusstill needs to be propagated to all your groups. Usually, this happens within hours, but there may beoccasions (particularly if you’re in a group with more than 75 members) when it may take a day or more.Source(s):http://help.yahoo.com/l/us/yahoo/groups/...OR
  • 4. If messages sent to a member are consistently returned to Yahoo! Groups with an error, that member isconsidered "bouncing." Their Yahoo! Groups account is deactivated, and group messages won’t bedelivered to the account.Once an account is considered bouncing, Yahoo! Groups will send a series of test messages to themember. If the test messages are returned as undeliverable, then the account will continue to bounce.However, if a message is delivered and not returned as undeliverable within five days after it was sent,the account will automatically be reactivated. Members may also manually reactivate their accounts byvisiting their My Groups page.Note: If Yahoo! Groups determines that an email address has been bouncing for more than 6 months,we may remove it from our system.Source(s):http://help.yahoo.com/l/us/yahoo/groups/...ORmore or less, for whatever reason, posts are being bounced back via the server to yahooWhat are "bouncing" members?http://help.yahoo.com/l/us/yahoo/groups/...How to change the settings of group.?Here’s how to moderate messages from new members in an otherwise unmoderated group:1- Click Management on the left side of any group page.2- Click Messages in the "Group Settings" section.3- Click Edit next to "Postings and Archives".4- Select the New Members button in the "Moderation" column.5- Click Save Changes. Now go on and moderate!This setting means that new members to the group will require moderation for all messages they postuntil you change their setting to either "Use current group message posting setting" or "Messages bythis member are not moderated" (the former is recommended).This change must be made individually and explicitly for each member. There’s no set time period formembership at which point a member will automatically stop being treated as a "new" member. They’re"new" in this context until you explicitly change their setting.
  • 5. An individual users settings can be changed from either the Member Page or by clicking Edit next to"New messages posted by this member are moderated", which is in the upper-right corner of a pendingmessage page (just above the "Edit", "Approve", "Delete", "Reject" buttons). 2 days agoSource(s):http://help.yahoo.com/l/us/yahoo/groups/...How can I send an invitation to somebody to join a yahoo group?very easygo to MEMBERSthen click INVITE membersand fill in the box with e-mail addresses, max 50 each timeNote: You may invite 50 people at a time, up to 1,000 people per day to your group.Note: Only group owners or moderators with appropriate permissions (the ability to “Invite and addmembers”) can send invitations.How do I delete my Yahoo! Mail account?if you would like to cancel/delete your old account, just go to this page and complete the form.https://edit.yahoo.com/config/delete_use...click submit for confirmation of deletiong of your old accountWhat are the types of groups I can set up?Tailor your group settings around four different concepts: Announcement or discussion? Is your group for distributing information, such as newsletter content or event announcements, or is it geared towards discussion? If you choose the announcement format, then only moderators can post messages. All other members participate as subscribers, but cant directly send messages to each other. Because announcement groups can have thousands of subscribers, members often dont know each other.
  • 6. Moderated or unmoderated? If youve chosen to set up a discussion group, then you need to decide if it should be unmoderated (all messages get posted directly) or moderated (all messages require approval). Moderated discussions tend to stay more focused, but require more work on the part of the moderators. Open, closed, or restricted membership? Open membership means that anyone can join and leave your group as they please. Restricted means that you must approve all membership requests. Closed means that only people you directly add or invite to your group can belong. Which features? Yahoo! Groups offers many advanced group communication features at our web site. You can choose to make these available to members. If it makes sense for your group to have a calendar, then make sure it’s enabled and add relevant events.Why start a group?How about this: Why not? It’s free! And oftentimes people have interesting things to say and funphotos to share. You can keep it private, or make the group public.You can use a Group to: Stay in touch Trade messages, plan vacations, share news, have online meetings, or just hang out. Your group has its own email address, message board, calendar, photo albums, and more. Make new friends Public groups are a great way to meet people who share the same interests as you. Create a fan club and other fans can join your group and communicate with you. Its easy to set up and can be as private as you like. Build a community, skip tech hassle With Yahoo! Groups, you dont have to know HTML or web design to create your own online community. Our simple process lets you build the foundation for your group and automatically gives you the tools to help your group members talk with each other.How do I start a new group?It’s easy to start a group. Just click Start a Group on any Yahoo! Groups page. Well walk youthrough a simple set-up process and presto, you’ll have a group!It’ll get listed in the Yahoo! Groups directory within a few days, in the category that you selectduring the set-up process. Occasionally, our team of category editors comes across groups theyfeel have been miscategorized, and if this happens with your group, we’ll let you know.
  • 7. Why do I need to categorize my group?Yahoo! Groups requires that all groups be categorized to organize our service. Private groups,which arent visible in the Yahoo! Groups public directory, still need to be categorized becausethey sometimes become public later on.Correct placement of your group in the Yahoo! Groups directory will help interested people findyour group and will increase membership.How do I know where to properly place my group?Browse or search through the Yahoo! Groups directory to find the appropriate category. Look forcategories that list similar groups or are specifically devoted to your subject.Note: Adult-oriented groups must be placed in the "Adult" category ("Romance & Relationships> Adult" or other sub-category with the word "adult" in it).Our team of category editors will review your selection and might change the location of yourgroup. Your group will be listed in the Yahoo! Groups directory within a few days.Can I change the name or email address/URL of a groupafter Ive set it up?You may change the name of your group at any time, but remember: this may confuse yourmembers!If you change your group email address/URL: Any existing invitations, links, and sign-up boxes outside the Yahoo! Groups service will no longer be valid, since these refer to your old group name. Any message filters or email in-box assistance programs maintained by your members may have to be changed. For example, if a member has an email program that organizes incoming messages into folders, it may not be able to recognize your new group name. If your group has been running for some time, your members may resist any changes to the name.Please carefully consider the implications before changing the name of a group.OK if you want to do it anyway, here’s how: 1. From the list on the left, click Management. This link only shows up if you’re the owner of the group or a moderator with Management privileges. 2. Under "Group Settings" in the upper right, click "Description & Appearance". 3. Click Edit next to "Web Address".
  • 8. 4. Change the "Group Address", then click Save Changes. 5. Note: We generally recommend checking the box to notify users of changes.What’s in store for Yahoo! GroupsJuly 14, 2008 at 2:54 pm · Filed under GeneralHi everyone; it has been some time since we’ve announced what we have planned for the Yahoo!Groups community, so I thought I’d outline our plans for 2008.Over the past few months, the Groups Team has been hard at work strengthening and improvingour existing systems, while simultaneously innovating and developing new features and options.What’s new now…So far, we have released the following to the site:An entirely new search and browse system. This new system fixes a number of known issues,makes search updates much faster, and improves the sort order when you browse for groups(many enhancements related to this release were highlighted in the recent post called Yahoo!Groups: How long does it really take). A new “Groups Lab” initiative which consists of a team of folks who work to create features within Groups that can be customized by moderators to fit the specific needs of their group. The People Map is an example of a feature that was developed by this team. A new technology platform for the site (not quite fully released). We are changing every page of the site but doing so in a way that won’t disrupt your existing experience. This new platform will allow us to release features and fix bugs much faster than ever before.What’s to come…But the exciting news is what is to come in the future. Here is a short list of the features we planto unveil to you in the coming year: New ways for people to share information with each other within your groups: Product Reviews, Services Directory, Wanted Boards, Address Book, Event Planner, and many more. Message Boards 2.0: Improving the Message experience within groups in many different ways (e.g. giving members the opportunity to choose which discussions they want to subscribe to, making it easier for moderators to highlight the best content, etc.). Ability to charge an optional subscription fee for membership to your groups (we have no plans to get in the middle of the transaction, just make it easy for you to make sure members are paying). Photo Album 2.0: An entirely new photo system with massive group storage and stunningly large photos. The return of archived attachments: We will process attachments and store them on your group, if you choose this option.
  • 9. For our non-English speakers, the ability to select the language you want to view the site in and better handling of all types of character sets.We’ll also work to address some of the top suggestions from the Groups Suggestion Board, suchas allowing members to adopt abandoned groups, increase the number of characters in groupdescriptions, enabling moderators to send and reject messages from the owner address, and manymore. (Look for a blog post in the near future with more details).The entire team is excited to finally deliver on several of the features we’ve heard many of youask for. Thanks for being such loyal members of the Yahoo! Groups community!Best,LeonardDirector, Yahoo! Groups